Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Panama City Toyota
Panama City, FL
2,979 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,979 reviews
Verified Customer
June 02, 2023
My husband and I are confused as to why filters are no longer part of the oil change process anymore? I’ve been bringing my toyota 4 runner here since I bought it in 2016 and have never been told the filt longer part of the oil change process anymore? I’ve been bringing my toyota 4 runner here since I bought it in 2016 and have never been told the filters are a separate charge. $95 dollars for an oil change is outrageous. I guess I’ll take it to walmart or anywhere else where filters are included from here on out. Really very disappointed because service has always been great here. More
by KATHYKING2177
June 02, 2023
The service rep was very rude and warned me not todeal with panama city. I had heeded his advise and would not deal with it with panama city. I had heeded his advise and would not deal with it More
by Simplymoe414
Employees Worked With
June 02, 2023
They took care my car very well. I appreciate the service.they all needs a raise . From during excellence. Job. I appreciate the service.they all needs a raise . From during excellence. Job. More
by LSTORYY2
Employees Worked With
June 02, 2023
Our Salesman randy is awesome to work with. Made the purchase go very smooth and helped us find the right vehicle Made the purchase go very smooth and helped us find the right vehicle More
by Vernonlisa0924
Employees Worked With
June 02, 2023
Excellent customer service and knowledgeable service staff. Took great care of my issues in a timely manner. staff. Took great care of my issues in a timely manner. More
by gloriafritz49
Employees Worked With
June 02, 2023
Decent deal for the car I bought. Unfortunately finance guy wasn’t too happy when I didn’t buy any of his add-ons and treated me rather rude. Unfortunately finance guy wasn’t too happy when I didn’t buy any of his add-ons and treated me rather rude. More
by jeroen_dekkers
Employees Worked With
Blake (finance) - 2 stars, Ken Julian
June 01, 2023
Mr. Trey Miller is a superb service professional who represents Toyota well. Make sure to keep him on staff, and reward him financially. Know the service intake process is being worked on; simply gree represents Toyota well. Make sure to keep him on staff, and reward him financially. Know the service intake process is being worked on; simply greeting customers with a smile, " we will be with you soon", "please stay with your car until we come back", goes a long way to sustain relationships. Never let nonverbal communication make customers feel unwelcome or a bother/interruption. Mr. Trey Miller made up for intake deficit. More
by CNICMCDOVE
May 31, 2023
Service on my 2007 Lexus SC430 was excellent. I had the timing belt changed and was grateful to learn this dealership works on Lexus. I had the timing belt changed and was grateful to learn this dealership works on Lexus. More
by Angie Chanel
Employees Worked With
