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Panama City Toyota
Panama City, FL
2,977 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,977 reviews
May 29, 2023
Excellent and supportive experience. We were treated like friends, supported through the daunting process of of making decisions with patience and attention. Total lack of pressure and We were treated like friends, supported through the daunting process of of making decisions with patience and attention. Total lack of pressure and stress, we were kept in the loop and when the happy day came to pick up our new vehicle, the fine tuning and paperwork were almost as fun as driving my car off the lot. Thank you for the warm support. Ben, Roland, Troy… you Guys ROCK. Thank you!!! More
by vickyautrycdt
Verified Customer
May 27, 2023
I think they did a great job. However, it was expensive. I think they could have included a key fob for that price. They did a good job. It took much longer than I thought, but ov However, it was expensive. I think they could have included a key fob for that price. They did a good job. It took much longer than I thought, but overall it is as it always is. Done properly. More
by cabreeze2012
Employees Worked With
May 27, 2023
I liked the leasing info online and quick response to my email. At the dealership John Nicholson was very helpful and informative and very polite. email. At the dealership John Nicholson was very helpful and informative and very polite. More
by Nanfroe
Employees Worked With
May 27, 2023
The wait was not that long and I was kept informed what was going on with my truck and what the truck needed was going on with my truck and what the truck needed More
by EMERALDOZMO
May 27, 2023
Professional, Convenient and I have been purchasing my Toyotas and servicing them at PCT for the last 15 years. Toyotas and servicing them at PCT for the last 15 years. More
by MBELKADY
Employees Worked With
May 27, 2023
Very prompt and courteous. Takes care of their customers with pride. Very helpful with questions. Takes care of their customers with pride. Very helpful with questions. More
by GKROWELL
Employees Worked With
