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Panama City Toyota

Panama City, FL

4.7
2,972 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like. Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live. Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling. An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals. In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs. We sincerely hope you desire to become and continue to be part of our extended family.
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959 West 15th Street

Panama City, FL

32401

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Showing 2,972 reviews

May 21, 2023

Comfortable and clean with great amenities and friendly employees. Waiting on service is more relaxing in this facility! More

by Gunz21
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Patric Tansey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2023

Very professional, nice with fast service. I am very happy with this dealership and the employees More

by DIANNA.SELLERS77
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Joseph Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Rowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patric Tansey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Cash, Alex Salazar
May 21, 2023

I arrived early for my appointment and I was seen immediately and great service was provided by all More

by sgannon54
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Chris Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2023

Last minute maintenance service assistance and was out in a timely manner. Thanks so much, Pat! More

by jonesyb11
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Patric Tansey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2023

Toyota replaced my 2 old tires in an hour for a cost we had agreed to the week before More

by GSAMMELMAN
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Joseph Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2023

No matter what the reason I am always satisfied with my service here. My Representative Joseph always explains everything that has been done and when I need to do something more, or what to expect next. More

by CHEXUSOUT2
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Joseph Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2023

Anyone of the staff/employees are always friendly and willing to provide assistance to ensure I receive any help that I am needing. More

by smgerlecz
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Kody Clemmons
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Cash
May 20, 2023

We had an excellent service - very happy with our Toyota care package. The employees were all very friendly. More

by FORBLUESKYS
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Trey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Rowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patric Tansey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2023

We enjoyed working with John and Blake during our purchase. Also, I would want the service representative on my previous vehicle, Thomas Montgomery, to remain as my representative. More

by KDHULSEY
Recommend Dealer
Yes
Employees Worked With
John Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake, Roland
May 20, 2023

Josef has been very positive and helpful. Blake in Finance was also very helpful. Thanks. More

by Smcbus11smcbus11
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Josey Nixon
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