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Panama City Toyota
Panama City, FL
2,969 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,969 reviews
May 13, 2024
We were impressed with the dealership. Great people, friendly and helpful. They made the buying experience enjoyable. Would definately recommend if you’re in the market for new or used veh Great people, friendly and helpful. They made the buying experience enjoyable. Would definately recommend if you’re in the market for new or used vehicle. More
by ULYSSES.CARLINI
Verified CustomerEmployees Worked With
May 13, 2024
Fast, Easy, Efficient best I could’ve asked for when trying to buy a car ! keep up the good work. I will definitely recommend to friends. trying to buy a car ! keep up the good work. I will definitely recommend to friends. More
by tyler.v813
May 13, 2024
By far the best service experience around. We've always had good guidance as we greatly appreciate the knowledge and helpful staff. We've always had good guidance as we greatly appreciate the knowledge and helpful staff. More
by howdymcda
Employees Worked With
May 13, 2024
Thomas is always friendly, professional, and helpful - I trust his recommendations and am loyal to your shop because of him and the consistent quality of service provided. trust his recommendations and am loyal to your shop because of him and the consistent quality of service provided. More
by plmattingly
Employees Worked With
May 13, 2024
Excellent service department. The entire crew makes sure they keep you updated while you’re waiting. They’re all honest and straightforward which is what I expect. The entire crew makes sure they keep you updated while you’re waiting. They’re all honest and straightforward which is what I expect. More
by Shawn
Employees Worked With
May 13, 2024
Have been using this dealership since I’ve been in Panama City about 10 or 12 years and I’ve always been happy with the service City about 10 or 12 years and I’ve always been happy with the service More
by SHARON52.SH
Employees Worked With
May 13, 2024
great service and patrick was awesome, dealership was very clean and the wait was not very long at all very clean and the wait was not very long at all More
by ANNMCCOMMON
Employees Worked With
May 12, 2024
I WENT IN FOR WARRANTY SERVICE . WAS QUICK IN AND OUT WHICH WAS GREATLY APPRECIATED WAS QUICK IN AND OUT WHICH WAS GREATLY APPRECIATED More
by Jim
Employees Worked With
May 12, 2024
Customer service was great. Christian Garcia was awesome. I’ve bought 5 Silverados from Bill Cramer. I was going for number 6, but they acted like they didn’t want to work on se Christian Garcia was awesome. I’ve bought 5 Silverados from Bill Cramer. I was going for number 6, but they acted like they didn’t want to work on selling a truck. Came here and was in and out. We still don’t know how they did it. But they got us where we needed to be on price and payment. More
by WSOWELS
May 11, 2024
Normally I hate going to dealerships. This was a smooth buying process. Amber was great and professional. This was a smooth buying process. Amber was great and professional. More
by Barry P
Employees Worked With
