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Panama City Toyota
Panama City, FL
2,979 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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May 14, 2023
I’ve always been satisfied -no complaints service was fast all was good that all fast all was good that all More
by CATHIEBCAT
Verified CustomerEmployees Worked With
May 14, 2023
Courteous, knowledgeable and professional service members have always provided excellent and quick service; highly recommend them. have always provided excellent and quick service; highly recommend them. More
by dedeacon
Employees Worked With
May 14, 2023
Always courteous and puts the customer first. Service is prompt and always explains everything in detail. Service is prompt and always explains everything in detail. More
by millerkd1956
Employees Worked With
May 14, 2023
Chris and your dealership did a great job would recommend to family and friends will be back to family and friends will be back More
by PANAMACITYHOUSING
May 14, 2023
I made an appointment 3 weeks out, drove an hour, left it early for my 10 am appointment and waited until almost 4 pm to pick it up. They hadn’t even started the service. No apology. I was told they were bus early for my 10 am appointment and waited until almost 4 pm to pick it up. They hadn’t even started the service. No apology. I was told they were busy. Only when I got upset and asked for a manager did I get an apology, discount and a free rental. I called the next morning an hour after they opened for a pickup time. I was told 12:30-1. Only in a dire emergency would I ever go back there for service or to purchase. To me, no accountability for their actions is a sign of poor integrity. More
by Bettyshirlene
May 13, 2023
I had a friend refer me to the dealership and salesman. I'm very pleased with the customer service I received. John Nicholson came highly recommended. Blake in finance was helpful and nice. I drove three I'm very pleased with the customer service I received. John Nicholson came highly recommended. Blake in finance was helpful and nice. I drove three hours to purchase the car that I needed to save on the expenses of commuting to work. The facility was very clean and organized. I had several people recommend Toyota in general for a reliable vehicle that I won't regret purchasing. And can't beat life time warranty on motor and transmission. It was just meant to be that I drove away in the car that I wanted, considering had limited selection on lot. More
by Sabrinagriggs48
