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Panama City Toyota

Panama City, FL

4.7
2,971 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like. Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live. Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling. An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals. In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs. We sincerely hope you desire to become and continue to be part of our extended family.
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959 West 15th Street

Panama City, FL

32401

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Showing 2,971 reviews

May 08, 2023

Safe and confident I was treated with respect and kindness. I was terribly impressed the attention to detail... I needed a lot of information and I got it! More

by BPAULSON74@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Josey Nixon, Josey Nixon
May 08, 2023

I appreciate the shop to squeeze me in Layton. Lynn is able to take care of service on my truck. Thank you More

by PINCHEDA2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023

I have to paid what it's suppose to be free according to the guaranty, "free oil change till 100 thousand miles" More

by PAPIHOT60568
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Cash
May 08, 2023

Did not feel like a valued customer. This is the third car I’ve purchased at PC Toyota. I was not happy after each purchase. I will continue to buy Toyota vehicles but maybe elsewhere. More

by P H
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Veronica Negron /Five Stars , Ken Julian
May 08, 2023

They help me with the problem. The mechanic drive my car and he find the problem and fixed. More

by tomasablair23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023

The service is always great and not a very long wait time. Service advisor was awesome as well. More

by lsutigerindothan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Rowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patric Tansey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Cash, Alex Salazar
May 07, 2023

Very thorough and professional Really? ? What else can I say.. they were excellent at what they done! More

by BSTILL@PCBGOV.COM
Recommend Dealer
Yes
Employees Worked With
Chris Watson
May 07, 2023

They were genuinely concerned about us being happy with the truck They went out of their way to get us the best deal More

by info@gctreeinc.com
Recommend Dealer
Yes
Employees Worked With
Randy Armstrong and Garrett Baker
May 07, 2023

Service Center is excellent. I have full confidence that they are doing their best to answer my vehicle's needs and inform me of anything else I was unaware of. Makes me feel ve More

by NANCYKC186
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2023

Took way too long just to install 2 new tires, almost 3 hours. But Alex help out by waving the tire install fee due to the long wait. More

by twterrell@icloud.com
Recommend Dealer
Yes
Employees Worked With
Alex Salazar, Alex Salazar
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