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Panama City Toyota
Panama City, FL
2,971 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,971 reviews
April 30, 2023
Very friendly and quick, Randy A. did a great job, was not pushy, and wanted to make sure I was happy with my decision. The buying process was quick and all my questions were answere did a great job, was not pushy, and wanted to make sure I was happy with my decision. The buying process was quick and all my questions were answered. More
by SCOTT2732
Verified CustomerEmployees Worked With
April 30, 2023
Mr. John Nicholson was not only very helpful and professional, but he had my best interest at heart. Thank you for making sure I was satisfied with the vehicle I purchase for my granddaughter gradua professional, but he had my best interest at heart. Thank you for making sure I was satisfied with the vehicle I purchase for my granddaughter graduation gift. I truly appreciate you for being a salesman that cared for me as the customers and not for the commission from the sale. Thanks, John Nicholson More
by pmosley05
Employees Worked With
April 30, 2023
As usual, Patrick had us in and out. Great experience! Thank you! I’ll be back. Great experience! Thank you! I’ll be back. More
by BCMONTFORT
Employees Worked With
April 30, 2023
Everyone is courteous, professional and helpful, knowledgeable and you never have to wait too long for service! knowledgeable and you never have to wait too long for service! More
by NINADEVERHART
April 29, 2023
Professional, Friendly, Attentive, Knowledgeable, Easy to understand, Overall Great Experience. You all get a 5 ***** understand, Overall Great Experience. You all get a 5 ***** More
by MONI4BOYS
April 29, 2023
Pat Tansey got me scheduled for my appointment. Handled my service work quickly. Service on my vehicle was excellent. I had a good experience. Handled my service work quickly. Service on my vehicle was excellent. I had a good experience. More
by bamadennis
Employees Worked With
April 29, 2023
Josey is the best. .. he made buying a car for my daughter's 23rd birthday a breeze. He is honest, thoughtful and patient... very patient. The team at PCT has a gre .. he made buying a car for my daughter's 23rd birthday a breeze. He is honest, thoughtful and patient... very patient. The team at PCT has a great sense of humor and they make you feel at home from beginning to end. I would recommend this dealership over and over again. More
by Javagirl66
April 29, 2023
Always fast, friendly and efficient service no matter how busy they are. Service tech, Trey, called with an estimate before proceeding with the work. busy they are. Service tech, Trey, called with an estimate before proceeding with the work. More
by FRANKAGAGLIO
Employees Worked With
April 29, 2023
I have always been treated respectfully and kindly by the service attendants at Panama Toyota. The waiting room is comfortable and clean. I have never been kept waiting longer than I thought was necessary. service attendants at Panama Toyota. The waiting room is comfortable and clean. I have never been kept waiting longer than I thought was necessary. More
by SPRINGEREDWARD
Employees Worked With
Alex Salazar
