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Panama City Toyota

Panama City, FL

4.7
2,971 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like. Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live. Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling. An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals. In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs. We sincerely hope you desire to become and continue to be part of our extended family.
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959 West 15th Street

Panama City, FL

32401

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Showing 2,971 reviews

April 14, 2023

John was great! He was very customer service oriented and very easy to work with. I would recommend him if anyone asked my advice on which car salesman they should More

by payne20
Recommend Dealer
Yes
Employees Worked With
John Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2023

They are the best in town. They take time to tell you about your car. More

by darleneowens1955
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Yes
Employees Worked With
Chris Doyle
April 14, 2023

Josey and Troy were phenomenal and seemed very genuine to me. I was hesitant to buy new and be taken advantage of as a young female due to my ignorance, especially since I had bad experiences at the dealersh More

by Riani
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Recommend Dealer
Yes
Employees Worked With
Josey Nixon, Troy from Finance
April 13, 2023

Once I had Mark Barton assigned to my deal, the experience was very professional. My prior salesperson was not satisfactory. More

by RUSSARMS2
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Recommend Dealer
Yes
Employees Worked With
Mark Barton
April 13, 2023

Dropped vehicle off day prior for a 7:30am appointment. Went over what was needed to be done, which included a fix on the sunroof gasket and a full detail. The gasket keeps randomly popping out of place, More

by s.carruth
Recommend Dealer
Yes
Employees Worked With
Michael Glenn
April 13, 2023

Great customer service! Good prices! Great facilities! Caring employees! Trust worthy! Great trade in values! Will return ! More

by maggie2268
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Recommend Dealer
Yes
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Sage
April 13, 2023

Easy-to-use online scheduling. Quick service while waiting for car. Friendly service. Explains everything. More

by sue.pcfl
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Yes
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Pat Tansey
April 13, 2023

I liked doing most of the haggling via email. Then we didn't waste a lot of time just sitting in the dealership. More

by KVLAWLOR
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Yes
Employees Worked With
Ken Julian
April 13, 2023

They always take care of me with the utmost consideration every time I have a scheduled need. More

by aerialelia
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Yes
Employees Worked With
Garrett Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy & Melissa Wilds
September 21, 2022

Took a week to get a service appointment for an oil change. When I arrived at my appointment time there were nine vehicles ahead of me, and an Employee did not check me in until 15 minutes after I arr More

by DavidP
Recommend Dealer
No
Employees Worked With
Unknown
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