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Panama City Toyota
Panama City, FL
2,979 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,979 reviews
February 01, 2022
Panama City Toyota Dealership is AMAZING! I recently purchased a 2022 Toyota TRD Off-Road Premium. My purchasing experience was flawless thanks to John Nicholson (Salesman). He assisted in ordering and purchased a 2022 Toyota TRD Off-Road Premium. My purchasing experience was flawless thanks to John Nicholson (Salesman). He assisted in ordering and picking the right 4Runner for my needs. Very pleased with the vehicle I got. Huge kudos to John. Big shout out to Troy Lassiter (Business Manager) and Robert Gates (General Manager) for making the purchasing process pleasurable. I can honestly say this has been one of the best purchasing experiences I've ever had at any dealership. More
by cmeadows07
December 10, 2021
Salesman ,John Nicoloson,, was very professional and gave us a great deal on a Chevy truck. Would recommend him and the dealership for future. Experience was fast and pleasant. Thanks to John. us a great deal on a Chevy truck. Would recommend him and the dealership for future. Experience was fast and pleasant. Thanks to John. More
by howardriggins
Employees Worked With
October 18, 2021
DON'T buy from them!!!!!!!!!!!!!!... they sold me an extended warranty that the car manufacturer wont accept. when i called they they told me to call the warranty company; why would you call them before extended warranty that the car manufacturer wont accept. when i called they they told me to call the warranty company; why would you call them before the car was looked at?... i got disconnected and i called them back and they have yet to return my calls. I filled out a web form and when they though it was for a sale they called me; when i said you already took my money they said they will forward my issues to sales... they haven't called back since... they took me for 4K... don't trust them. More
by johnb
Employees Worked With
Other Employees :
Jonathan Bell, Ed Haire, Bruce Harbin, Ken Julian, Ahron Begley, Brain Guthrie, Doug Curtis, Adam Jenkins
August 14, 2021
Had John Nicholson help me get a beautiful new limited 4 Runner. Very easy process, John was extremely helpful throughout the entire process. John is the man! Runner. Very easy process, John was extremely helpful throughout the entire process. John is the man! More
by coachhalejr
Employees Worked With
June 26, 2021
I had Joseph Overby as my service adviser and he did a great job. My Landcrusier was in on a recall which could have taken all day and I had my car back in about 3 1/2 hours. He was great. They gave me great job. My Landcrusier was in on a recall which could have taken all day and I had my car back in about 3 1/2 hours. He was great. They gave me a rental car for use while the vehicle was in shop with no hassles. The rental agent and really anyone in the service area was very pleasant and helpful. I come from a family dealership in Pittsburgh so I am very aware of what great service is. Thanks so much. I think this service department is top notch. More
by barbjy
Employees Worked With
June 10, 2021
Saw a vehicle on their website, it had a line drawn through the MSRP. I clicked on the "get your best price" link for the car, it made me give name/email/phone number. After filling that out, it gave m through the MSRP. I clicked on the "get your best price" link for the car, it made me give name/email/phone number. After filling that out, it gave me a price of $2500 below the MSRP with the line through it on the vehicle's webpage. Stanley reached out to me 2 times with a price being the same as the MSRP with the line through it. If you like click bait, sharing your info, then dealing with clowns, this is definitely the place for you!! Honk honk! Can not wait for the General Manager Robert Gates response to this, blaming anything but his dealership. More
by Brian T
Employees Worked With
Stanley Johnson
March 18, 2021
Visited dealership wanting to get info on the new vehicles and met a stone wall. Ken said he couldn't show me the new color of the Tundra, computer was down and no brochure. Then saw a Supra in the vehicles and met a stone wall. Ken said he couldn't show me the new color of the Tundra, computer was down and no brochure. Then saw a Supra in the showroom and wanted to see and get the feel of the car. Dennis told me the door couldn't be opened because it would drain the battery and then went back to Ken and the manager who claimed the key was taken and they had no way to get in. I finally asked the receptionist if she could show me the new green color of Tundra for 2021 and she pulled it up in seconds on her computer. Will never buy a vehicle from this dealership. What is the use of spending thousands of dollars in advertising when you go and get no help from the sales and management. More
by srbfl
Employees Worked With
Ken, Dennis and Manager
November 27, 2020
I have my Camry serviced at Panama City Toyota and the service is always fast and thorough. Through the years they have proven to be trustworthy and always courteous. service is always fast and thorough. Through the years they have proven to be trustworthy and always courteous. More
by Cynthia Nichols
Employees Worked With
Chris Schmidt
October 30, 2020
Joseph Overby is very thorough and does a great job at PC Toyota. We appreciate the service as we consider it top notch. Thanks to Joe for another job well done and PC Toyota for hiring such qualified peop Toyota. We appreciate the service as we consider it top notch. Thanks to Joe for another job well done and PC Toyota for hiring such qualified people. More
by james#1
Employees Worked With
Joseph Overby
October 27, 2020
We always have a good experience, today we were in and out almost before we had time to settle in the waiting area. Pat Tansey was knowledgeable,efficient,and very friendly(As he always is). out almost before we had time to settle in the waiting area. Pat Tansey was knowledgeable,efficient,and very friendly(As he always is). More
by J L Benton
Employees Worked With
Pat Tansey
