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Panama City Toyota
Panama City, FL
2,967 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,967 reviews
April 19, 2024
Did not perform the stated and required tasks that are routinely on a scheduled service. Check the previously submitted response. routinely on a scheduled service. Check the previously submitted response. More
by professorrad
Verified CustomerEmployees Worked With
April 19, 2024
Service is great and fast they got my car in and out hours before my appointment hours before my appointment More
by brittram23
Employees Worked With
April 19, 2024
Randy and Ben were superb from start to finish. I think I'll come from Michigan for my next car purchase. You guys make it easy and fun. I think I'll come from Michigan for my next car purchase. You guys make it easy and fun. More
by jaysilha
April 18, 2024
This dealership is great. The waiting area is clean and pleasant. The service is good and is prompt. I must say a special thanks to Patrick Tansey; who is a really good serv The waiting area is clean and pleasant. The service is good and is prompt. I must say a special thanks to Patrick Tansey; who is a really good service employee to owners. More
by SHIRLEY.FELTMAN
Employees Worked With
April 18, 2024
Very prompt, courteous and efficient! Professional!! I was very impressed all the way around! Thank you. Professional!! I was very impressed all the way around! Thank you. More
by rcannady59
Employees Worked With
April 18, 2024
Very friendly more than helpful. Make sure I got exactly what I wanted.Big things to toyota Make sure I got exactly what I wanted.Big things to toyota More
by WESTBAYGIRL2011
April 18, 2024
Your TOYOTA TEAM accomplished the impossible for us yesterday. We are very happy with our 4Runner Limited purchase! We want to take a moment to express my deepest gratitude to each one, Reid, Ko yesterday. We are very happy with our 4Runner Limited purchase! We want to take a moment to express my deepest gratitude to each one, Reid, Kody and Mike, for your outstanding efforts in resolving the recent issue we encountered. Despite the challenges we faced, your team demonstrated remarkable resilience and determination, and your collaborative spirit was nothing short of inspiring. We feel so fortunate to have had the opportunity to work with such an outstanding group of individuals. More
by Al & Alba Monaro
April 18, 2024
I have always had great service from Panama City Toyota. However, this past experience was below expectation. I ordered a certain type of tires when I made my appointment to get new tires. When the servi However, this past experience was below expectation. I ordered a certain type of tires when I made my appointment to get new tires. When the service was complete, I was disappointed to find that they they replaced my old tires with the same model tires and did not provide the tires I ordered. I do not fault the service rep. The person who made the appointment and took my tire order did not enter the correct information into the system. More
by TOMLEDMAN
Employees Worked With
April 17, 2024
The service was great! Their computers were down when I got there. I left it there, and they sent a shuttle to take me back to Toyota and my truck was there, and ready to Their computers were down when I got there. I left it there, and they sent a shuttle to take me back to Toyota and my truck was there, and ready to go. Great experience!!!! More
by BCOLLARD12
Employees Worked With
April 16, 2024
We have bought 4 cars now from PC Toyota and I can say, without a doubt, that Avi gave us the best experience ever. She was so easy to work with and kind and courteous. I would highly recommend her to anyo without a doubt, that Avi gave us the best experience ever. She was so easy to work with and kind and courteous. I would highly recommend her to anyone!! More
by alli_c_2001
