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Panama City Toyota
Panama City, FL
2,838 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,838 reviews
May 26, 2024
Service Advisor was professional and courteous. They were able to diagnose the problem and then repaired the vehicle. Service Advisor also kept us informed as to the progress of the work. Work w They were able to diagnose the problem and then repaired the vehicle. Service Advisor also kept us informed as to the progress of the work. Work was completed in less time than was stated. Overall a great experience!! Many thanks to Chris!! More
by BAYCITY2
Verified CustomerEmployees Worked With
Helpful May 26, 2024
We really enjoyed working with Panama City Toyota to buy my young daughter's first car. Dale was very patient during my daughter's test drives and he was great to work with during the entire purchasing proc my young daughter's first car. Dale was very patient during my daughter's test drives and he was great to work with during the entire purchasing process. This was the best car-buying experience we've had at a traditional dealership. Thanks! More
by luis.pereira
Employees Worked With
Other Employees :
Garrett, the sales manager, was also great. He gave us his best price. No xx. Kudos to the entire team!
May 26, 2024
They did not fix my broken sunroof properly and they left my car a mess. Dirty finger prints on the ceiling and giant sandy footprints on the floor mats my car a mess. Dirty finger prints on the ceiling and giant sandy footprints on the floor mats More
by JWEEDS57
Employees Worked With
May 25, 2024
Jeffrey Gainer is the best in the business, thanks for everything man, see you soon! everything man, see you soon! More
by wright.jon1983
Employees Worked With
May 25, 2024
Overall I love PC Toyota, however the maintenance department needs a little more training, as I had purchased 4 brand new tires, the day I left my truck drove like crap, bring it back, turns out they department needs a little more training, as I had purchased 4 brand new tires, the day I left my truck drove like crap, bring it back, turns out they put two bad tires on my truck resulting in messing up my alignment etc. causing me to have extra expenses, and lose money from my business. As I had to be without a vehicle for a day as it was in your shop, I was promised a truck to drive for a rental so I could go about my everyday job, however even after explaining this to the woman at the desk she says “ I gave the only rental truck to the man behind you, because he’s a man and doesn’t want to drive a car”. To say I was just a tad upset would be an understatement, her customer service was none at all. However Mr Corey Butler had incredible customer service through this whole unfortunate frustrating process, and I am very grateful for his patience with me. More
by LILTROOPER26
Employees Worked With
Corey Butler
May 25, 2024
Avi was very knowledgeable about the cars we were looking at and helpful. Would highly recommend. at and helpful. Would highly recommend. More
by Johnbennett703
May 25, 2024
Denim is the man! We really enjoyed his expertise and enthusiasm. Panama City Toyota needs to work on their public relations and service department. Other than that it We really enjoyed his expertise and enthusiasm. Panama City Toyota needs to work on their public relations and service department. Other than that it was a good experience but have seen better deals at other dealerships outside of Panama City. Ocala Florida has better deals just too far to travel to. Panama City Toyota is the best we have access to locally. More
by Francisco
Employees Worked With
May 25, 2024
My service provider, Mr. Butler was very good and was pleased with him. So far the service tech probably did a good job as I have seen no indications that there was any negli Butler was very good and was pleased with him. So far the service tech probably did a good job as I have seen no indications that there was any negligent or unprofessional workmanship. However, I have not checked under the hood as yet but will Monday. I was not pleased that the morning paper was no longer being placed in the waiting area as it has been in the past, the courtesy car wash was not available, and did not see that the pop corn was available as in the past. I did not see any reductions in cost for the service provided to indicate why such niceties have been deemed unnecessary. More
by jackthompson1792
Employees Worked With
Mr. Butler
May 25, 2024
Denim was very patient, helpful and kind to us. But we had an unpleasant car buying experience because of the manager (Mike(?) not sure of his name) who has a not so nice attitude towards us, he ha But we had an unpleasant car buying experience because of the manager (Mike(?) not sure of his name) who has a not so nice attitude towards us, he has to communicate to people better. I know they just want to sell a car but we just also want to get the most of our hard earned money. More
by Heryl
