Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Panama City Toyota
Panama City, FL
2,979 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,979 reviews
February 16, 2024
Good Morning, to be quite honest with you, I wasn't going to buy a vehicle at this moment. I have been a Firefighter on Panama City Beach for 23 years, before that I was in the Air Force for 10 years. I rare to buy a vehicle at this moment. I have been a Firefighter on Panama City Beach for 23 years, before that I was in the Air Force for 10 years. I rarely come across individuals that stand out. I started with a female named Anna, really a pleasant person with a great deal of knowledge of how your business is run. She had a prior project she was working on and handed me over to a salesman named Reid Wynn. Most salesmen typically run me off just by their demeanor, but Reid took the time to listen to my needs and then made a couple if not several suggestions of what could suit me the best. The entire time I spent with Reid I felt as though I was paired with the right individual. I got there late and the entire crew stayed after hours to help get the job done. If it wasn't for Reid I don't believe I would have bought the vehicle. I am not sure what his title is in the company, but I am sure his talent is being underutilized. After all was said and done, I spoke with Reid and asked if he would ever consider a different career field. His answer was he felt loyal to Panama City Toyota. I think he would do well in the Fire Service, for that matter any career he chose. I hope this message finds the right people who will look into this asset of their company. It was a pleasure doing business with you. More
by rollinsd71
Verified Customer
February 16, 2024
A friend of mine found a used 2020 Silverado 2500hd that Panama City Toyota had listed on their lot. He told me to go in and talk with Anna about the truck. I came in to see it but Anna was busy with anothe Panama City Toyota had listed on their lot. He told me to go in and talk with Anna about the truck. I came in to see it but Anna was busy with another customer so I ended up working with a salesman named Reid Wynn. Reid was excellent to work with! He was very professional and helpful in making my decision to purchase the vehicle. Once me and Reid had made the deal he handed me over to Nathan who helped us finish up all the paperwork and drive my new truck home. Thanks to all the folks at Panama City Toyota for their hard work and dedication to their customers. More
by epbazzel
February 16, 2024
Defiantly a nice young lady. My experience buying my car was the best it could be. My experience buying my car was the best it could be. More
by Carlson0660
February 16, 2024
We love Joseph in service! He is amazing and always gets us right in and out! He is amazing and always gets us right in and out! More
by TAYLOREBEHR
Employees Worked With
February 16, 2024
Excellent overall! Customer service is top notch and I appreciate the honesty of the staff Customer service is top notch and I appreciate the honesty of the staff More
by Shawn
February 15, 2024
Vehicle was in for TXM 55K service. In and out in an hour. Repair order was fully explained as well as the MPI. Austin Strassner was great. In and out in an hour. Repair order was fully explained as well as the MPI. Austin Strassner was great. More
by smurray7
Employees Worked With
Austin Strassner
February 15, 2024
Very professional and in tune to customer needs. Would highly recommend them to anyone looking for quality service. Would highly recommend them to anyone looking for quality service. More
by scott.ganje
Employees Worked With
