Panama City Toyota - Service Center

Please consider another Toyota dealership. Wasted thousands of dollars here, with consistently poor at best customer service. Quoted a hybrid replacement for my 2010 Toyota Prius for $1,500 Wasted thousands of dollars here, with consistently poor at best customer service. Quoted a hybrid replacement for my 2010 Toyota Prius for $1,500 just for the part itself, but found a local mechanic who got a no-aftermarket, new hybrid for Toyota cost plus labor, fully installed for $1,150.00. I see Matt Rowe is still there, so don't bother asking how much longer will your vehicle be ready after a 1 hr 45 min wait for a pre-scheduled oil change with the lobby cleared, folks leaving after your arrival, he'll say "I WILL NOT BE RUSHED!" Never at his desk, everyone ignores you. That was a year ago and another dealership suggested I leave this review, this is clearly unacceptable. More

Chris Watson and his crew always take the best care of all our service needs all our service needs More

I had an issue with my vehicle recently and from start to finish my service guy Matt made the process so easy. finish my service guy Matt made the process so easy. More

Very satisfied with all aspects of my service visit and would definitely recommend this dealership. would definitely recommend this dealership. More

Went in for an oil change. I asked them to check tire pressure. They said they always do anyway. Left with tire pressure at 31 psi on almost all four tires. They were supposed I asked them to check tire pressure. They said they always do anyway. Left with tire pressure at 31 psi on almost all four tires. They were supposed to be 51 psi. Did not do what they were supposed to. Makes me wonder if they changed the oil. More

I worked with Joseph he kept me posted on my vehicle, he is very nice to work with. is very nice to work with. More

Great service and very friendly people! !Had a appointment for oil change a 1:00 and was out of there at 1:35.Could not ask for better!!! !Had a appointment for oil change a 1:00 and was out of there at 1:35.Could not ask for better!!! More

In and out for oil change in great time. Replaced cabin air filter too all in the scheduled time frame Replaced cabin air filter too all in the scheduled time frame More

Clean, friendly, good service. The waiting area is spacious and comfortable. The service was thoroughly explained. The waiting area is spacious and comfortable. The service was thoroughly explained. More

Great Service My service writer was very helpful Making sure all my need were met Making sure all my need were met More