Ali helped us purchase a bright yellow used 2015 Subaru Crosstrek here (which our son calls Cruz Ramirez). Ali was extremely helpful, professional and was exactly what we needed after having experienced pushy salespeople elsewhere earlier that day. He went the extra mile -- took initiative to look into a possible (non-)problem without us needing to ask, and followed up with contact well after purchase to see if we were still happy. Highly recommended. The team understood the complexity around MA regulations (MA don't recognize temp plates etc, others in CT wrongly insisted we could drive away that day), our insurance agent was impressed with their knowledge, and everything went remarkably smoothly.