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Paradise Chevrolet Cadillac

Temecula, CA

4.8
5,210 Reviews
Thank you for taking the time to review Paradise Chevrolet Cadillac and the services we provide. It is our desire to make your experience with us the BEST EVER at an automobile dealership! We have had a very longstanding relationship with the community and have always excelled in the area of customer service. We are not perfect, but it continues to be our goal with each and every customer we come in contact with. We sincerely THANK YOU for your business and your feedback. Always feel free to discuss any issues, concerns or congratulations with any of our management staff. Our doors are open for you and because of you! Terry Gilmore Dealer Operator Paradise Chevrolet Cadillac 888-440-0227
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27360 Ynez Rd

Temecula, CA

92591

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Showing 5,210 reviews

February 06, 2018

Professional Salesman Outstanding and unexpected experience received, Lance Orosco was very patient with my Q&A and delivered with the type of professionalism you should re More

by chazgill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Orosco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2018 -

Paradise Chevrolet Cadillac responded

Thanks for the wonderful review of your recent visit at our dealership. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new vehicle for a long time to come. It was truly a pleasure working with you. Regards, Todd Tracy – General Manager, 855-902-2299

February 06, 2018

Great Overall Costumer experience TOP TO BOTTOM Damione is very Genuine and truly cares finding out what is important to you, He was also sincere and very respectful. I will be Back to buy another c More

by ArtValdezSr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damione Thompson
Feb 06, 2018 -

Paradise Chevrolet Cadillac responded

Art, thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that Damione worked hard enough to make your purchase completely painless. Regards, Todd Tracy – General Manager, 855-902-2299

February 04, 2018

A unique, one of a kind experience Damione assisted my wife and I with the purchase of a new vehicle. He is friendly, courteous, knowledgeable and down to earth. He was honest with us a More

by Leone2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damione Thompson
Feb 06, 2018 -

Paradise Chevrolet Cadillac responded

What an enjoyable review to read!  It is reassuring to know Damione provided you with a hassle-free and great shopping experience. Our dealership's primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in should you have any questions. Regards, Todd Tracy – General Manager, 855-902-2299

February 04, 2018

Salesman did not want to help or answer questions. I went in to look at a vehicle the salesman did not want to show me the car or send time answering questions. I would not recommend walking in off the More

by Garybuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure I get my cars maintenance done there so I will find out.
Feb 06, 2018 -

Paradise Chevrolet Cadillac responded

Thank you for alerting us to this issue, Gary. Our top priority is delivering 100% customer satisfaction and we are very sorry to hear about your experience. I would really appreciate the chance to speak with you regarding this matter. Please contact me at your earliest convenience. I look forward to speaking with you and regaining your trust in our business. Regards,Todd Tracy - General Manager, 855-902-2299

February 03, 2018

Excellent! Katelyn was very helpful and professional. We would recommend anyone to her. We are very satisfied with the customer service we received and will come More

by Grigfam1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katelyn Gilmore
Feb 06, 2018 -

Paradise Chevrolet Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Regards, Todd Tracy – General Manager, 855-902-2299

February 03, 2018

Lease buyout With a year remaining on the lease of my 2016 SRX, I was facing the option of trading in for a new Cadillac, or buying the existing vehicle. My Produ More

by PattyD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Wetherbee
Feb 06, 2018 -

Paradise Chevrolet Cadillac responded

Thank you for writing about your visit with us, and congratulations on your new car! Cody is an asset to our dealership, and it is encouraging to hear he impressed you by delivering our trademark service. Thank you for your recommendations. Regards, Todd Tracy – General Manager, 855-902-2299

February 03, 2018

Made buying a new Silverado easy I showed up on a Sunday after noon while on a road bike ride, come Friday I was driving a newer Silverado. Elliot was great to work with, highly recom More

by Menard815
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elliott Golden
Feb 06, 2018 -

Paradise Chevrolet Cadillac responded

Congratulations on your new purchase! I hope you are continuing to enjoy your Silverado! It's wonderful to know you feel confident in your decision to choose Paradise Chevrolet Cadillac as your dealer as it is imperative we make the car-buying experience as seamless and efficient as possible. Take care! Todd Tracy – General Manager, 855-902-2299

February 03, 2018

No pressure sales rep My wife and I were looking for a Tahoe when we met Darrin at Paradise Chevrolet. Darrin was extremely knowledgeable and provided a zero pressure envir More

by Musicguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrin Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2018 -

Paradise Chevrolet Cadillac responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to our dealership. Thank you so much for your business and please let us know if there's anything else we can do for you. Regards, Todd Tracy – General Manager, 855-902-2299

February 02, 2018

Darrin Young - What a great experience Darrin turned me from a long time Ford Man to a Chevy Fan! His knowledge of the vehicles features and reliability was exceptional. He even offered to More

by MW555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrin Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2018 -

Paradise Chevrolet Cadillac responded

We are so glad we could take care of all of your needs at Paradise Chevrolet. Thank you for giving this feedback; we will be sure to share it with the team! Regards, Todd Tracy – General Manager, 855-902-2299

February 02, 2018

Joel Flores - Exceptional Service!!! Joel's no sales pressure made both my wife and I very comfortable while looking at the vehicles in order to make a decision on our selection. His know More

by Raul Duenas Jr.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Flores
Feb 06, 2018 -

Paradise Chevrolet Cadillac responded

Raul, it is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Paradise Chevrolet Cadillac. Thank you so much for your business and please let us know if there's anything else we can do for you. Regards, Todd Tracy – General Manager, 855-902-2299

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