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Paradise Chevrolet Cadillac

Temecula, CA

4.8
5,210 Reviews
Thank you for taking the time to review Paradise Chevrolet Cadillac and the services we provide. It is our desire to make your experience with us the BEST EVER at an automobile dealership! We have had a very longstanding relationship with the community and have always excelled in the area of customer service. We are not perfect, but it continues to be our goal with each and every customer we come in contact with. We sincerely THANK YOU for your business and your feedback. Always feel free to discuss any issues, concerns or congratulations with any of our management staff. Our doors are open for you and because of you! Terry Gilmore Dealer Operator Paradise Chevrolet Cadillac 888-440-0227
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27360 Ynez Rd

Temecula, CA

92591

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Showing 5,210 reviews

September 01, 2017

Outstanding customer service Glenn Hamann was wonderful and a big help. I received outstanding customer service from Glenn. He wasn't just there to sell me a car but was caring a More

by Maeva Shan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Hamann
Sep 05, 2017 -

Paradise Chevrolet Cadillac responded

Maeva, we always enjoy hearing from our customers. Glenn is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear he was successful in that endeavor. Congratulations on your new Malibu LT! If you have any questions or concerns, please do not hesitate to come see us. Sincerely, Todd Tracy – General Manager, 855-902-2299

August 31, 2017

Best customer service in the Temecula auto mall From the moment I walked in every person I encountered was nothing less than extreme helpful!!!! My sales rep Felipe was extremely great he was on top More

by Sendi760
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felipe Rodriguez
Sep 01, 2017 -

Paradise Chevrolet Cadillac responded

Thank you for taking the time to submit this awesome feedback. Felipe is a valuable member of our team and he will be grateful to read the nice comments you left him. Please keep us in mind for your future auto needs as our team is always here to assist you. Sincerely, Todd Tracy – General Manager, 855-902-2299

August 30, 2017

Turned a leased vehicle into a own Lou helped my husband turn his leased truck into an own. He made the transition smooth and easy. He explained the whole process to my husband. He even More

by Willie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mallory Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou Long
Aug 30, 2017 -

Paradise Chevrolet Cadillac responded

Willie, we appreciate you taking the time to leave us a great review! It is reassuring to know Lou provided you and husband with a hassle-free and great shopping experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Todd Tracy – General Manager, 855-902-2299

August 30, 2017

2018 Traverse I was looking for a 2017 Traverse and then Joel show us a 2018 Traverse and I love the model the new redesign Traverse looks amazing thank you Joel fo More

by Cardenas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Flores
Sep 01, 2017 -

Paradise Chevrolet Cadillac responded

We appreciate you taking the time to leave us a great review! We are pleased to hear Joel did a great job in assisting you in your purchase. Congratulations on your new 2018 Traverse! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Todd Tracy – General Manager, 855-902-2299

August 29, 2017

As always, the staff at Paradise exceeds expectations! The last 3 or 4 cars we've purchased have been at Paradise Chevy. We have other Chevy dealers close enough to check out, but there is no need. Katelyn More

by Ryan R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katelyn Gilmore
Aug 30, 2017 -

Paradise Chevrolet Cadillac responded

Ryan, we appreciate you taking the time to share your feedback with us!  It's great to know Katelyn and Josh were able to provide you with the pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Todd Tracy – General Manager, 855-902-2299

August 29, 2017

Awesome Service Katelyn made my truck buying experience easy and enjoyable. She was very knowledgeable about everything on the truck and answered all of my questions. More

by KylerV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katelyn Gilmore
Aug 30, 2017 -

Paradise Chevrolet Cadillac responded

Kyler, Katelyn is pleased to learn that you enjoyed your car buying experience with us. Thank you for your recommendation and we look forward to seeing you again. Sincerely, Todd Tracy – General Manager, 855-902-2299

August 29, 2017

Buy experience Our sale person was Katelyn Gilmore. Katelyn did an outstanding job finding a truck with all the option we wanted at a fair price. I thank Katelyn fo More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny in finance, Don Figgs, Katelyn Gilmore
Aug 30, 2017 -

Paradise Chevrolet Cadillac responded

Thank you so much for taking the time to write this review. It's delightful to know Katelyn provided you with an outstanding experience. I will be sure to pass along your praises to her and all of us hope to see you again when the time comes to service your new Truck. Sincerely, Todd Tracy – General Manager, 855-902-2299

August 29, 2017

Buying Derek made the whole car buying process extremely easy. He understood what I was interested in and found the best fit for me, which I was super impres More

by Shea0124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Quinn
Aug 30, 2017 -

Paradise Chevrolet Cadillac responded

Thank you so much for this excellent feedback and your very kind recommendation, Shea. Derek is a valuable member of our team and he will be grateful to read the nice comments you left him. Please keep us in mind for your future auto needs as our team is always here to assist you. Sincerely, Todd Tracy – General Manager, 855-902-2299

August 29, 2017

Good Sales Experience Mallory had a lot of knowledge and spent plenty of time to make the buying process very easy. We would have no problem refering Mallory to friends and More

by Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mallory Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2017 -

Paradise Chevrolet Cadillac responded

Thank you so much for taking the time to provide such great feedback. I am happy Mallory did a great job in assisting you in your purchase. If you ever have additional questions or need a service, we are more than happy to lend a hand. Sincerely, Todd Tracy – General Manager, 855-902-2299

August 28, 2017

Excellent! This was an excellent car buying experience. Elliott Golden did a great job letting us get familiar with the vehicle and going over different aspects More

by Jjenusmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elliott Golden, Sam Radi
Aug 28, 2017 -

Paradise Chevrolet Cadillac responded

Thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience at Paradise Chevrolet Cadillac. I will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, Todd Tracy – General Manager, 855-902-2299

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