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Paradise Chevrolet Cadillac

Temecula, CA

4.8
5,210 Reviews
Thank you for taking the time to review Paradise Chevrolet Cadillac and the services we provide. It is our desire to make your experience with us the BEST EVER at an automobile dealership! We have had a very longstanding relationship with the community and have always excelled in the area of customer service. We are not perfect, but it continues to be our goal with each and every customer we come in contact with. We sincerely THANK YOU for your business and your feedback. Always feel free to discuss any issues, concerns or congratulations with any of our management staff. Our doors are open for you and because of you! Terry Gilmore Dealer Operator Paradise Chevrolet Cadillac 888-440-0227
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27360 Ynez Rd

Temecula, CA

92591

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Showing 5,210 reviews

May 02, 2017

Great first impression! We just moved from Illinois and needed a new car. Darrin Young introduced himself, walked the lot with me until I found the cars that interested me a More

by ljgram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrin Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2017 -

Paradise Chevrolet Cadillac responded

Thank you for taking the time to share your feedback! I am very pleased to hear Darrin’s professionalism and great customer service has earned your repeat business. If you have any further needs, please come back to see us. Best, Todd Tracy – General Manager, 855-902-2299

May 02, 2017

Great Experience Very nice car salesman and got us a very nice used car for an affordable price. Would recommend this dealership to everyone and would refer them to sa More

by curterrr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forget the first name but the last is gutierrez, Sam Radi
May 05, 2017 -

Paradise Chevrolet Cadillac responded

Thank you for this wonderful review! I'm glad that you were impressed by Sam's dedication to excellent service. He is a great asset to our team. I will pass the kind words along to him, and hope to see you again in the future. Sincerely, Todd Tracy General Manager, 855-902-2299

May 02, 2017

Great Experience!! Glenn went above and beyond. He answered all of our questions and made sure we were completely satisfied. He made buying a car an enjoyable experience More

by TMadewell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Hamann
May 05, 2017 -

Paradise Chevrolet Cadillac responded

Thank you for taking the time to share with us! The goal of the Paradise Chevrolet Cadillac team is to ensure an enjoyable purchasing process for each of our customers. I will pass the kind words along to Glenn and come back to see us if you need anything at all. Sincerely, Todd Tracy – General Manager, 855-902-2299

May 02, 2017

Becky was extremely professional and very patient. The dealership has a very open and welcoming feel. We have purchased a number of cars from Becky and she is always very helpful, gets us a very fair More

by Jon-Erik Burleson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2017 -

Paradise Chevrolet Cadillac responded

Jon-Erik, on behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Becky is a great people person and she strives to create a positive buying experience for every customer. She will be very happy to hear she was successful in that endeavor. If you have any questions or concerns, please do not hesitate to come see us. Best, Todd Tracy – General Manager, 855-902-2299

May 01, 2017

The ultimate car purchase experience! We just bought a car at Paradise, and even though it was a used vehicle, we were treated like we were purchasing a Cadillac! Cody, CJ, and Christian w More

by Natalie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Avilez and Kathleen Allen, Cody Wetherbee, CJ Collins
May 05, 2017 -

Paradise Chevrolet Cadillac responded

Natalie, I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of sales and service excellence. It’s quite an accomplishment to hear that Cody, CJ, and Christian provided you your ultimate car-buying experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, Todd Tracy – General Manager, 855-902-2299

May 01, 2017

2nd car with Sam! This is our Family's second vehicle with Sam. He doesnt pressure and makes us feel at ease. He remembered how our family functioned and gave us the More

by chevyracer4life
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Radi
May 05, 2017 -

Paradise Chevrolet Cadillac responded

It was a pleasure to read about your second car-buying experience at Paradise Chevrolet Cadillac. Congratulations on your GMC Terrain! Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know Sam provided you with such a memorable and outstanding experience and that we have earned your trust and repeat business. All of us look forward to seeing you again in the future! Sincerely, Todd Tracy – General Manager, 855-902-2299

May 01, 2017

Easiest car buying experience ever I picked up a new truck this week and I must say it was the best experience ever. Thad and Christian made it smooth, quick and painless. They knew More

by Carolyn14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Tracy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Ricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thad Epting
May 05, 2017 -

Paradise Chevrolet Cadillac responded

Thank you so much for sharing your feedback with us. It’s quite an accomplishment to hear that Thad and Christian provided you the best dealer experience ever! Thank you so much. Congratulations on your new car. Please let me know if you ever have any questions, and we would be happy to help. Sincerely, Todd Tracy – General Manager, 855-902-2299

May 01, 2017

Great service We didn't walk in with the intention to buy a Tahoe but... I needed up walking out with one. Darrin was very helpful and patient with us. He even got More

by Maria
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Darrin Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2017 -

Paradise Chevrolet Cadillac responded

Maria, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear Darrin was able to go above and beyond your expectations and provided you with a memorable experience. What better feeling than to come in not expecting to buy one and drive out in a brand new Tahoe. Happy trails! Sincerely, Todd Tracy – General Manager, 855-902-2299

May 01, 2017

Great service Andres was great to work with he answered all my questions. I love the customer service I will recommend him to friends and family. I will be looking More

by Kat
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andres De Orense
May 05, 2017 -

Paradise Chevrolet Cadillac responded

Kat, thank you so much for the excellent review! Andres is definitely a key component of our team, and he will be very happy to hear about your experience. Please come back to see us if you need anything at all. Sincerely, Todd Tracy – General Manager, 855-902-2299

May 01, 2017

Very satisfied I am very happy with the service I received from your dealership and your sales agent Glenn. I will definitely refer Paradise to my friends and famil More

by Suzyq68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Hamann
May 05, 2017 -

Paradise Chevrolet Cadillac responded

Thank you for leaving us your review. I am excited to hear that you were happy with the service you received from Paradise Chevrolet Cadillac. If there is anything more that we can do, please come back and see us again. I will pass the kind words along to Glenn. Sincerely, Mike Armstrong - Service Director - marmstrong@paradiseautos.com

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