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Paradise Chevrolet Cadillac

Temecula, CA

4.8
5,207 Reviews

27360 Ynez Rd

Temecula, CA

92591

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Showing 5,207 reviews

May 19, 2015

Good experience at Paradise Chevrolet Cadillac We just bought our first Cadillac at Paradise this past weekend with the help of Craig McKenzie, who did an excellent job answering questions and maki More

by Kate11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Mckenzie
Jun 29, 2015 -

Paradise Chevrolet Cadillac responded

Thank you for taking the time to share with us, Kate! The goal of the Paradise Chevrolet Cadillac team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted in such a timely manner with the help of our great guy Craig. Please remember that we're always here to assist you with any future auto needs and be sure to keep up with us on Twitter and Facebook for access to exclusive content. Todd Tracy - GM, 855-902-2299

May 18, 2015

Unprofessional and Inconsiderate I called in Thursday and spoke with Shaun Tomasada about a used car that they had just advertise. I asked him to give me an honest answer as to when More

by Gerardo
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shaun Tomosada, Paul Whitten
May 26, 2015 -

Paradise Chevrolet Cadillac responded

I am very sorry to hear of your recent discontent with our sales department, Gerardo. It is always our goal to achieve 100% customer satisfaction and it comes with great disappointment when we fall short with our guests. I assure you that poor customer service is not how we intend to conduct business which is why I would like to get in touch with you. If you would be open to contacting me at your earliest convenience, I would greatly appreciate the opportunity to further discuss your situation and the chance to make things right. I look forward to speaking with you and regaining your trust in our business. Please contact me at 855-902-2299 so we may assist you better in the future. Best, Todd Tracy GM, 855-902-2299

May 16, 2015

First car buyer experience! We had such a great experience. The sales man Hal Severns was the absolute best. I recommend asking for him whenever dealing with this dealer ship. He More

by Mynneah Gutierrez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 29, 2015 -

Paradise Chevrolet Cadillac responded

Congratulations on your purchase! Hal is a great asset to our team, so it does not surprise me that he was able to get you set up with your perfect vehicle. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. Our knowledgeable sales team is patient and eager to assist. Thank you for taking the time to notice those efforts and leave us this 5-star review. I will be sure to pass along your praises to him and all of us hope to see you again when the time comes to service your new car. Todd Tracy GM, 855-902-2299

May 15, 2015

best service This was the fastest I have ever purchased a car. My salesman Craig was very knowledgable of every vehicle and suggested the appropriate car with the More

by chevygal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Mckenzie
Jun 29, 2015 -

Paradise Chevrolet Cadillac responded

Congratulations on your purchase! Thank you for taking the time to write about your experience with us! At Paradise Chevrolet Cadillac, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy that Craig was able to meet your expectations. Don't hesitate to contact us if there is anything else we can do for you. Check us out on Facebook and Twitter for access to our exclusive specials. Todd Tracy - GM, 855-902-2299

May 15, 2015

Great experience Damione Thompson exceeded our expectations with our recent purchase. He was kind, courteous, and very professional. He made sure to take into consid More

by bigmike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damione Thompson
Jun 29, 2015 -

Paradise Chevrolet Cadillac responded

Thank you for taking the time to write about your experience with us, Mike! At Paradise Chevrolet Cadillac, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy that Damione was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Check us out on Facebook and Twitter for access to our exclusive specials. Todd Tracy - GM, 855-902-2299

May 14, 2015

Very happy We traded our car in for a used suv and are more pleased with the 2012 traverse lt, rather than the 2015 version. Price was on point and they worked h More

by jjuarez740
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 29, 2015 -

Paradise Chevrolet Cadillac responded

Enjoy your Traverse and thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be ecstatic to hear that you left Paradise Chevrolet Cadillac satisfied. We are very appreciative of your 5-star review. We appreciate you trusting us with your car buying needs! Dont forget to LIKE us on Facebook and FOLLOW us on Twitter to take advantage of our exclusive online coupons and discounts! Todd Tracy - GM, 855-902-2299

May 14, 2015

Very Professional Because Chris Ochoa was not (pushy) very easy to talk to and answered all my questions. Let me do it my way and had a lot patience. Good guy and good More

by Dean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 29, 2015 -

Paradise Chevrolet Cadillac responded

Dean, I sincerely thank you for going out of your way to write this review about Paradise Chevrolet Cadillac. We understand that one thing people desire most about their car buying experience is that it is comfortable and not pushy. We try to create that environment for each and every customer. Good to know that Chris was able to show you that. If you have any further needs, please come back to see us. Also like/follow us on Facebook and Twitter to stay connected with special events and deals. Todd Tracy - GM, 855-902-2299

May 13, 2015

Larry Great customer service, this will be my third purchase from Paradise and it has always been a pleasure dealing with this dealership, the fact that the More

by kayson74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Bodkin, Larry Bodkin
Jun 29, 2015 -

Paradise Chevrolet Cadillac responded

Thank you for the excellent review! It is great to know that our Larry and the rest of our staffs excellent customer service has earned your continued patronage. Enjoy your new purchase! Please feel free to call or stop by if there is anything else we can do to help you. Also, make sure to visit us on Facebook and Twitter to take advantage of our exclusive specials. Todd Tracy - GM, 855-902-2299

May 13, 2015

Great experience My husband and I dealt with Larry Bokin when looking for a used SUV. My husband's first stop was Paradise Chevrolet; he went no further. Larry was so More

by Keren2727
Recommend Dealer
Yes
Employees Worked With
Larry Bodkin
Jun 29, 2015 -

Paradise Chevrolet Cadillac responded

Keren, thank you for taking the time to give us feedback on your latest purchasing experience at Paradise Chevrolet Cadillac. We're glad to hear that Larry and the rest of the Sales team were able to give you an overall positive experience. Thank you for your continued business and enjoy your purchase! Todd Tracy - GM, 855-902-2299

May 13, 2015

Great Experience My family and I were greeted with a smile. Kevin Brooks was our sales person who took care of us. He listened to our situation and assured us that h More

by Raquel15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Burchfield, Kevin Brooks
Jun 29, 2015 -

Paradise Chevrolet Cadillac responded

Raquel, congratulations on your vehicle! I am happy to hear you are enjoying your purchase. We strive to ensure that no question or concern goes unanswered and its encouraging to know that Steve, Kevin, the rest of our team were able to show you dedicated and personalized customer service. We are committed to helping each customer get behind the wheel of a Cadillac that accommodates their lifestyle and includes all the features that makes it their dream vehicle. We look forward to working with you for your next car needs; remember to find us on Facebook and Twitter to receive access to our exclusive coupons. Todd Tracy - GM, 855-902-2299

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