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Paradise Chevrolet Cadillac

Temecula, CA

4.8
5,210 Reviews
Thank you for taking the time to review Paradise Chevrolet Cadillac and the services we provide. It is our desire to make your experience with us the BEST EVER at an automobile dealership! We have had a very longstanding relationship with the community and have always excelled in the area of customer service. We are not perfect, but it continues to be our goal with each and every customer we come in contact with. We sincerely THANK YOU for your business and your feedback. Always feel free to discuss any issues, concerns or congratulations with any of our management staff. Our doors are open for you and because of you! Terry Gilmore Dealer Operator Paradise Chevrolet Cadillac 888-440-0227
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27360 Ynez Rd

Temecula, CA

92591

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Showing 5,210 reviews

December 18, 2014

Awesome! They made sure I did not walk out the door unless I was completely satisfied! Great staff. Great service. Lance is awesome, thank you so much for gett More

by Erika
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 22, 2014 -

Paradise Chevrolet Cadillac responded

Erika, we are truly grateful for this awesome review! We are thrilled that Lance was able to take care of you. He is a great asset to our team and we appreciate him providing you with the service that you deserve. Thank you again and we look forward to the opportunity to see you in the future. Take care! Todd Tracy - GM.

December 17, 2014

Mike Peralta Mike was a great advisor who took his time to work with me and made every attempt to meet my needs. I didn't feel rushed or hassled. Even after they More

by SonicMike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 18, 2014 -

Paradise Chevrolet Cadillac responded

What an enjoyable review to read! It is reassuring to know that Mike provided you with a hassle-free and welcoming shopping experience. We understand that one thing people desire most about their car buying experience is that it is comfortable and not pushy. We try to create that environment for each and every customer. I hope you enjoy your new car. If you have any further needs, please come back to see us. Take care! Todd Tracy - GM.

December 16, 2014

Thank you for the education and patience. So impressed with our Salesman expertise and knowledge in the many Vehicle questions I had. He Was very accommodating, respectful & a pleasure to work More

by Roxyone1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 16, 2014 -

Paradise Chevrolet Cadillac responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the Paradise Chevrolet Cadillac commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Take care! Todd Tracy - GM.

December 15, 2014

Chris Ochoa is the best! Everyone knows buying a new car is a scary thing. You dread the pressure, high prices and salesperson smooth talk. Somehow, this dealership found an More

by knicole89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 16, 2014 -

Paradise Chevrolet Cadillac responded

We appreciate you taking the time to share your experience with us and are happy to hear that Chris was able to meet your needs. At Paradise Chevrolet Cadillac, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. Thanks for your recommendations. We look forward to assisting you with your future sales and service needs. Todd Tracy - GM.

December 14, 2014

Only place to go! From the first time I met Kevin Brooks, my expericance buying the Cadillac was first class all the way from selection to paying. At no time was I hust More

by RA Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Brooks
Dec 15, 2014 -

Paradise Chevrolet Cadillac responded

I am happy to hear that your time spent with Kevin was a pleasing experience. We pride ourselves on the high level of our service excellence. We try to create a friendly and professional experience for all of our customers. If you have any questions or concerns, please come back to visit us. We are eager to see you in the future. Todd Tracy - GM.

December 14, 2014

Best Experience Yet! We have been looking at multiple vehicles and this was the first experience where we felt right at home! Taylor could not of made us feel more comfor More

by itworks11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 15, 2014 -

Paradise Chevrolet Cadillac responded

It was a pleasure to read about your first buying experience working with Taylor. Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Todd Tracy - GM.

December 08, 2014

Excellent Service What an excellent experience getting/owning a car @ Paradise Chevrolet in Temecula. People are so nice and very helpful. We were able to get the car More

by bakerrc17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josef Baier
Dec 09, 2014 -

Paradise Chevrolet Cadillac responded

Don and Rowe, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Hal, Josef, Robert and Stacey assisted you in such a detailed and customized manner. Give us a call if you have any further questions. Take care! Todd Tracy - GM.

December 08, 2014

Great customer service. Great customer service! I was looking for a ATS coupe and located the car I wanted at their dealership. I live in the greater Los Angeles area. My sal More

by mykmar10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Long
Dec 09, 2014 -

Paradise Chevrolet Cadillac responded

Thanks so much for this 5-star review about your sales experience, Michael! We always enjoy hearing from our customers. I am pleased to hear that Lou has consistently been helpful and accommodating during your visits. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their commitment to this. We hope to work with you again in the future for any of your automotive needs! Todd Tracy - GM.

December 08, 2014

low pressure on sales pitch Ely and CJ didn't pressure us and that was a winning combination. They presented the facts and were honest, and let us make up our own minds. More

by guy33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CJ Scott
Dec 08, 2014 -

Paradise Chevrolet Cadillac responded

Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Ely and CJ were so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Todd Tracy - GM.

December 06, 2014

Black Friday silverado! Went in to look at the new colorado and that's when Paul introduced himself .i told him I was just looking and without pressure he talked to me like a More

by Lil_kris6488
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Whitten
Dec 08, 2014 -

Paradise Chevrolet Cadillac responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Paul is a great people person and he strives to create a positive buying experience for every customer. Thank you for taking the time to notice those efforts and for leaving such awesome review! We are always pleased to hear back from happy customers; reviews like yours provide encouraging feedback and let us know we are meeting our team goals. Until we have the pleasure of working with you again! Todd Tracy - GM.

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