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Paragon Acura
Queens, NY
1,919 Reviews
If you're going to buy a new Acura at Paragon Acura, serving Long island, Brooklyn and Woodside NY, or take your car in for routine maintenance or an auto repair, you probably want to know a little bit about us. Makes sense.
Paragon Acura, located at 56-02 Northern Blvd Woodside, New York is happy to tell you that we've been serving the Long island, Brooklyn and Woodside NY area for longer than many of you might have owned your current car. With those years comes invaluable expertise, which we put to your advantage. We're not just talking acumen on new Acura models, but used cars, service and auto repairs and perhaps most importantly - Acura financing.
We hand pick each member of the Paragon Acura team for their high level of competency, vast knowledgebase, eagerness to learn late-breaking technology, ability to relate to drivers from all walks of life, and commitment to keeping Paragon Acura a pressure-free environment, which if you ask many of our patrons, makes us a dealership in the rough.
Of course the best way to see for yourself the distinct experience you'll have at Paragon Acura is to explore our new Acura models; used cars; service department ; financing; certified car parts in person, at 56-02 Northern Blvd Woodside, New York.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
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Showing 1,919 reviews
August 13, 2015
THOMAS NG! THOMAS NG is THE BEST! he is was very informative and helpful! that's why my family bought TWO MDX 2016! I will refer all my friends and family to Par THOMAS NG is THE BEST! he is was very informative and helpful! that's why my family bought TWO MDX 2016! I will refer all my friends and family to Paragon Acura! More
by Abdul2016MDX2
Employees Worked With
Thomas Ng
August 11, 2015
Painfree I traveled from out of state to purchase my vehicle. Francisco Collada assisted while purchasing a TSX in May '15. He knows his stuff, was confident, I traveled from out of state to purchase my vehicle. Francisco Collada assisted while purchasing a TSX in May '15. He knows his stuff, was confident, articulate, humble, open, honest, respectful, yet eager to close the deal. I think his personality sold me the car. I've never worked with a salesperson so relaxed and professionally demanding. I would recommend HIM a million times to anyone looking to purchase a vehicle. More
by Sara M.
Employees Worked With
Francisco Collado, Melvin Salcedo
August 06, 2015
Excellent Customer Service Buying my third car at a dealer. I most say Paragon Honda @ Woodside NY is one of the best if not the best I have dealt with. Shopping for a car, an Buying my third car at a dealer. I most say Paragon Honda @ Woodside NY is one of the best if not the best I have dealt with. Shopping for a car, and dealing with sales people can be a pain and very stressful. I am so pleased with Paragon Honda representative. Monica Rodriguez,(sales representative) her immediate supervisor, Allen (Finance), Karla, and Mr. Adovic (Manager). All professional representative speaks very highly of the Honda Comp. . Needless to say, how easy, fast, and clear these Paragon Honda representative made this transaction painless for me. Thank you for your great customer service. Keep up the good work, I will spread the word to family and friends. Great prices. More
by Marta C
Employees Worked With
Monica Rodriguez, Allen, Karla, Mike Adovic
August 06, 2015
Very good Thomas was a pleasure to work with. he was very informative and helpful. we had a hiccup with my current lease for another company, and he has been ex Thomas was a pleasure to work with. he was very informative and helpful. we had a hiccup with my current lease for another company, and he has been extremely accommodating throughout the process. We love our new car! More
by amandaanello1
Employees Worked With
Thomas Ng
August 05, 2015
Thomas Ng was very informative, helpful, and understanding of my finance situation when going over all my options on a new car purchase. He along with Mike Fra was very informative, helpful, and understanding of my finance situation when going over all my options on a new car purchase. He along with Mike Francis are the reason I will be going back in the future. I have and will always recommend Mr. Thomas Ng to anyone I know who is looking to purchase a Acura More
by Blkdawnrt42
Employees Worked With
Mike Francis, Thomas Ng
July 29, 2015
Great Experiance The guy who helped me get my car was very professional and friendly. Thanks to him I now drive an Acura MDX! It was an awesome Experience. The guy who helped me get my car was very professional and friendly. Thanks to him I now drive an Acura MDX! It was an awesome Experience. More
by Izzy5232
Employees Worked With
Thomas Ng
July 28, 2015
good and reliable service Thomas sold me the model based on what I needed. He never pushed me to get something that I don't need . He gave me reasonable price. Workers are Thomas sold me the model based on what I needed. He never pushed me to get something that I don't need . He gave me reasonable price. Workers are very helpful. He is very patient to listen and to understand what you need and have the related department to explain to you. They have a special team explain to you about the details of the car - one by one and step by step. Very impressed, reliable and organized. I am highly recommend this sales and this dealer. More
by winnie
Employees Worked With
Thomas Ng
July 23, 2015
Amazing Thomas Ng was very couteous, caring, attentive, and very professional. He showed compassion based on my situation. I would definitely recommend him to Thomas Ng was very couteous, caring, attentive, and very professional. He showed compassion based on my situation. I would definitely recommend him to my friends and family if they every need to buy a car. More
by Annie
Employees Worked With
Thomas Ng
July 18, 2015
Prioritizes Marketing over Customers I have leased two cars (over the phone!) from Paragon Acura - with one year to go on my current lease, six weeks ago I received a letter stating that I have leased two cars (over the phone!) from Paragon Acura - with one year to go on my current lease, six weeks ago I received a letter stating that they were in need of low mileage used cars and would like to offer an early trade in. Obvious marketing but I took the bait and called. The salesperson told me that they actually had a buyer for my car (TSX Wagon is no longer being made) and they were very interested in making the deal happen. We spent about three hours over four phone calls and ultimately they did not have the RDX that I wanted in stock. Yesterday, I received another letter – so I called again. I spoke to Jetina and was very clear about my history with the dealership, the call six weeks ago, and that I was happy to make a deal but did not want to waste my time if it could not happen. I told her the mileage on my car, the condition, told her what I wanted and the price that I wanted it for. She told me that there were two cars in stock that would work – quoted prices. She asked if we could schedule an appointment – I again reiterated that I would only come in if it was to make a deal. I gave her my account number, told her to look into it and call me back when all was confirmed. She called me back 20 minutes later and told me that one of the two was in fact a demo, but the other was available and re-stated the price. She said that they needed to look at my car and if the condition was what I said, we should be able to make a deal. In good faith, I scheduled the appointment and went in today. The salesperson, Alex, appraised my car at $18,500 and told me that I had a lease payout of $25,000 – he said that we were far apart but would talk to his manager. And the dance began … he came back 15 minutes later and said he was sorry – we were too far apart and that he suspected a glitch in the system that sent me the letter in error. I expressed my irritation and told him that if Jetina had been forthcoming, this would not have happened. He did not give me numbers, he did not try to make it happen, he told me that I could have his contact information and deal with him directly next time I received this letter to avoid wasting my time again. I told him that there was no risk of that as I would not be coming back. As I was leaving, I stopped in to speak to the general manager Bill Finsilver who is ill-equipped to deal with women – and an angry one at that. He was condescending in his apology, and began explaining the intricacies of a car transaction to me – an explanation that I did not ask for nor did I need – and insinuated that I did not understand the offerings of the letter and was not clear with Jetina what my expectations were for the visit. As I left the dealership, I texted Jetina and told her that the visit was the opposite of what I was told and she responded “I’m sorry you feel that way. I do apologize I was only doing what I was told to do.” In thirteen words, she confirmed the lack of integrity the dealership operates with and that appointment quotas trump what would have been a 3 car, 9 year customer. More
by lori
Employees Worked With
Jetina, Alex Mejia, Bill Finsilver
July 18, 2015
Easy process Got a lease for an acura mdx yesterday and dealt with an exceptional sales person, Thomas Ng. He was knowledgeable in sales and service and was effici Got a lease for an acura mdx yesterday and dealt with an exceptional sales person, Thomas Ng. He was knowledgeable in sales and service and was efficient in completing the process as fast as he could. Would recommend him and his dealership. More
by sandra
Employees Worked With
Mike Francis, Thomas Ng
