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Paragon Acura
Queens, NY
1,860 Reviews
If you're going to buy a new Acura at Paragon Acura, serving Long island, Brooklyn and Woodside NY, or take your car in for routine maintenance or an auto repair, you probably want to know a little bit about us. Makes sense.
Paragon Acura, located at 56-02 Northern Blvd Woodside, New York is happy to tell you that we've been serving the Long island, Brooklyn and Woodside NY area for longer than many of you might have owned your current car. With those years comes invaluable expertise, which we put to your advantage. We're not just talking acumen on new Acura models, but used cars, service and auto repairs and perhaps most importantly - Acura financing.
We hand pick each member of the Paragon Acura team for their high level of competency, vast knowledgebase, eagerness to learn late-breaking technology, ability to relate to drivers from all walks of life, and commitment to keeping Paragon Acura a pressure-free environment, which if you ask many of our patrons, makes us a dealership in the rough.
Of course the best way to see for yourself the distinct experience you'll have at Paragon Acura is to explore our new Acura models; used cars; service department ; financing; certified car parts in person, at 56-02 Northern Blvd Woodside, New York.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
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Showing 1,860 reviews
July 23, 2014
Purchased my 2012 acura tl Best dealer ive been to!!!! The costumer service was great by thomas and melvin they are the best!!!!! Worked with me on a great deal for my car very Best dealer ive been to!!!! The costumer service was great by thomas and melvin they are the best!!!!! Worked with me on a great deal for my car very satisfied. Great job guys!!!!!! More
by danny7063
Employees Worked With
Melvin Salcedo, Thomas Ng
Helpful July 21, 2014
Would never come back! Told a used car was on lot . After I tried contacting to see if it was there I had no call back. I went to dealer in person a hour and half away. To f Told a used car was on lot . After I tried contacting to see if it was there I had no call back. I went to dealer in person a hour and half away. To find out after 30mins that the car was running rough and that it was in a outside shop. After being told I can't see that car I walked around and saw the car in a parking garage on the lot . I was lied to and if I would have been told the car was there but couldent be sold or the truth it would be a different story . But I will never return or reccomend the dealership. More
by Bws1234
Employees Worked With
July 11, 2014
I felt I have been cheated after I brought the car The salesman not honest at all. Very different attitude before and after you buy a car. I brought a use car and paid a new car's price because The sa The salesman not honest at all. Very different attitude before and after you buy a car. I brought a use car and paid a new car's price because The salesman said it is a demo car, is a "new" car. After I got home, I found out the car is in bad condition. Also, they put extra money in my contract which they didn't go over and didn't tell me that is a contract. When I go back to them just want to fix the problem, there is no way for me to talk about because I already sign the contract. More
by Kaylinmei
Employees Worked With
Thomas Ng
July 02, 2014
Used MDX I expected buying a used car to be very stressful, luckily the dealership was very helpful and the entire process was very quick and easy. Both The ma I expected buying a used car to be very stressful, luckily the dealership was very helpful and the entire process was very quick and easy. Both The manager Zeesun and salesman Joeseph were very friendly and even took the time to set up my bluetooth. I would recommend to a friend. More
by suelevine
Employees Worked With
Joseph Norton
July 02, 2014
Expectional service I came in with tail light alert on my dashboard:I was pleasantly surprised when i spoke to Mr. alex ,the service manager ,who took the time and expl I came in with tail light alert on my dashboard:I was pleasantly surprised when i spoke to Mr. alex ,the service manager ,who took the time and explained the problem in detail to me.He went the extra mile to get the issue resolved in a reasonable time .I am so impress with his friendly attitude and the assurance that every effort will be made to get the job done right.I will always service my vehicle at paragon honda because of the great professional staff,and i will always recommend people to go to Honda service center.JOB WELL DONE EVERY-TIME!! More
by INDAR
Employees Worked With
manager Mr.alex
June 25, 2014
Great service Everyone was very friendly and accommodating. The salesman, Patrick, went above and beyond for my convenience and did everything I asked. He was strai Everyone was very friendly and accommodating. The salesman, Patrick, went above and beyond for my convenience and did everything I asked. He was straight forward and never tried to sell me push anything on me. He also delivered the car over 1 1/2 hours away which was a huge help to myself and was greatly appreciated, it showed his willingness to please his customers. The very nice lady Sandy was knowledgeable about the car and made sure you did not leave without knowing how to operate everything. Very pleased with the car. More
by jledermann
Employees Worked With
Sandy, Mike Francis, Patrick Cabarcas
June 18, 2014
Best sales and leasing consultant at Paragon Acura After having a not so pleasant experience with other sales consultant that no longer works at the dealer, Jose made me believe in this dealer again. J After having a not so pleasant experience with other sales consultant that no longer works at the dealer, Jose made me believe in this dealer again. José Perez is not only a great sales consultant but a great human being as well. He met and exceeded all our expectations. He really cares about you. Customer's satisfaction is his priority; and he will go beyond to help you make an informed decision. If you go to Paragon Acura ask for Jose! You won't regret it. More
by poosha01
Employees Worked With
June 14, 2014
AJ & Adrian Provided excellent service. It was great experience to be at Paragon Acura. I will strongly recommend my family and friends for future purchases and service to AJ and Adrian. It was great experience to be at Paragon Acura. I will strongly recommend my family and friends for future purchases and service to AJ and Adrian. Thank you Regards, Maurice More
by mh112367
Employees Worked With
A.J. Sitko and Adrian Martinez
June 12, 2014
My Customer Service Experience I recently purchased an Acura TL from Paragon and I had a few minor issues in dealing with one of the salespeople who sold me the vehicle. I also had I recently purchased an Acura TL from Paragon and I had a few minor issues in dealing with one of the salespeople who sold me the vehicle. I also had a difficult time getting any satisfaction from one of the the entry level managers who got involved. I don't feel that it is important to go into details regarding the situation and what transpired. But what I will say is after Bill Finsilver began to handle my case, I started getting the answers and the attention that I was looking for. Within an hour of speaking with Bill, he had Parts and Service Director Mike Timpone reach out to me regarding my concerns. As I was speaking with Mike, I felt as if I was chatting with a buddy of mine. He was extremely empathetic and most importantly he listened to what I had to say. I myself have worked for Customer Service in leadership going on 13 years. When I receive great customer service, I feel it is important that the individuals involved are given the proper recognition. That is my sole purpose for writing this review. Bill/Mike, Thanks so much for providing me with a quality experience! Regards, Marc Brevner More
by brevnerm
Employees Worked With
Mike Timpone, Bill Finsilver
May 30, 2014
Did not fully disclose the contract deal He is no longer working for Paragon Acura but whenever he is, he will still stealing people money. However, he represented Paragon Acura at the time o He is no longer working for Paragon Acura but whenever he is, he will still stealing people money. However, he represented Paragon Acura at the time of contract. I am taking my case to court, Department of Consumer Affairs and to the NYC General Attorney More
by anjoalca
