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Paragon Acura
Queens, NY
1,926 Reviews
If you're going to buy a new Acura at Paragon Acura, serving Long island, Brooklyn and Woodside NY, or take your car in for routine maintenance or an auto repair, you probably want to know a little bit about us. Makes sense.
Paragon Acura, located at 56-02 Northern Blvd Woodside, New York is happy to tell you that we've been serving the Long island, Brooklyn and Woodside NY area for longer than many of you might have owned your current car. With those years comes invaluable expertise, which we put to your advantage. We're not just talking acumen on new Acura models, but used cars, service and auto repairs and perhaps most importantly - Acura financing.
We hand pick each member of the Paragon Acura team for their high level of competency, vast knowledgebase, eagerness to learn late-breaking technology, ability to relate to drivers from all walks of life, and commitment to keeping Paragon Acura a pressure-free environment, which if you ask many of our patrons, makes us a dealership in the rough.
Of course the best way to see for yourself the distinct experience you'll have at Paragon Acura is to explore our new Acura models; used cars; service department ; financing; certified car parts in person, at 56-02 Northern Blvd Woodside, New York.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
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Showing 1,926 reviews
August 31, 2014
Great Service! My wife and I recently bough a RDX from Paragon Acura. The dealers were willing to hear our counter offer and meet of half way. We enjoyed the profess My wife and I recently bough a RDX from Paragon Acura. The dealers were willing to hear our counter offer and meet of half way. We enjoyed the professionalism and respect we received from these dealers in contrast to the bad service we received from a different location. Very happy with the offer and looking forward to doing business in the future. More
by Ilich & Massi
August 11, 2014
The power of the review........ (*_*) Bought a decent suv 2 months ago at the 48th street/Northern Blvd. location for used cars. Showed the salesman and the owner that the power sunroof wa Bought a decent suv 2 months ago at the 48th street/Northern Blvd. location for used cars. Showed the salesman and the owner that the power sunroof was not working when I brought it back for maintenance 2-3 days later. I was told that it was not part of the maintenance to fix the power sunroof, but the owner said he would "talk" to his mechanic. After extensive research on the problem, it's going to cost me anywhere between $1000 to $3000 to fix the issue. They have neglected to call me about the repair. So don't waste your time and money here. Update 9/3/2014 This is where my first review takes a 180 degree turn...... General manager contacted me regarding the issue. Brought the car in to be assessed. Took a week, but the problem is now fixed. Power sunroof working perfectly. Cost me another $800 out of pocket, but I guess it's better than driving with a broken sunroof. I know this was a costly procedure, and Paragon picked up well more than half the cost. Kind and courteous staff at 56th Street and Northern Blvd. Thanks to the service department for all their help in this matter. More
by dinslow
Employees Worked With
Whoever the owner was, he is not listed above. , Bill Finsilver, JT Owens
August 11, 2014
Making Things Right I recently had an unpleasant experience while buying a CPO from Paragon. Upon review, Bill Finsilver contacted me to follow up and better understand m I recently had an unpleasant experience while buying a CPO from Paragon. Upon review, Bill Finsilver contacted me to follow up and better understand my situation. I can honestly say that Bill went above and beyond to correct my situation. Although my initial experience was poor, Bill did a wonderful job of following up, listening, and providing exceptional customer servive in addressing my concerns. Bill is an honest businessman and dedicated to providing the best customer experience possible to his clients. Thank you for your efforts and commitment to resolving my issues. More
by ChrisW718
Employees Worked With
Bill Finsilver
August 06, 2014
BEST CAR BUYING EXPERIENCE! I had the best experience of my life with sumail khan as my salesman and zeeshan as the sales manager. I felt right at home they provided me with all I had the best experience of my life with sumail khan as my salesman and zeeshan as the sales manager. I felt right at home they provided me with all the info i needed in order to make the best decision for my self and there wasn't any pressure. I recommend this dealership to anyone out there looking to invest their money in a new or pre-owned car. Go ask for sumail or sammy at 48-01 and take my word for it you will feel the same way i do once your done. More
by perrydag
Employees Worked With
Sumail Khan
August 05, 2014
Because I'm Happy JT is very personable, honest and knowledgeable. If you want an easy buy and no gimicks this is the pace to go. I will refer people to PARAGON I wi JT is very personable, honest and knowledgeable. If you want an easy buy and no gimicks this is the pace to go. I will refer people to PARAGON I will purchase again from PARAGON. I want everyone to know that there are still some honest people out there…even in used car sales. Thanks JT and Nicholas!!! Until we meet again Mr. & Mrs. Steward. More
by frajon.steward
Employees Worked With
Nicholas Ortiz, JT Owens
August 01, 2014
Haggle Free, Friendly, and Fair Zeeshan and Santiago provided a tremendous customer experience for my wife and I. The showroom provided pressure free environment where we could talk Zeeshan and Santiago provided a tremendous customer experience for my wife and I. The showroom provided pressure free environment where we could talk and make a thoughtful decision that we will happy with for many years to come. Highly recommend Paragon and for the best customer experience ask for Zeeshan or Santiago. More
by RUNDMCG
Employees Worked With
Zeeshan Majid, and Santiago Hincapie
July 24, 2014
Acura tsx Overall happy with my car. The lady showed me all the options on my car and how to set everything up. The service was great Overall happy with my car. The lady showed me all the options on my car and how to set everything up. The service was great More
by RaquelGold
Employees Worked With
Thomas, Thomas Ng
July 23, 2014
Purchased my 2012 acura tl Best dealer ive been to!!!! The costumer service was great by thomas and melvin they are the best!!!!! Worked with me on a great deal for my car very Best dealer ive been to!!!! The costumer service was great by thomas and melvin they are the best!!!!! Worked with me on a great deal for my car very satisfied. Great job guys!!!!!! More
by danny7063
Employees Worked With
Melvin Salcedo, Thomas Ng
July 21, 2014
Would never come back! Told a used car was on lot . After I tried contacting to see if it was there I had no call back. I went to dealer in person a hour and half away. To f Told a used car was on lot . After I tried contacting to see if it was there I had no call back. I went to dealer in person a hour and half away. To find out after 30mins that the car was running rough and that it was in a outside shop. After being told I can't see that car I walked around and saw the car in a parking garage on the lot . I was lied to and if I would have been told the car was there but couldent be sold or the truth it would be a different story . But I will never return or reccomend the dealership. More
by Bws1234
Employees Worked With
July 11, 2014
I felt I have been cheated after I brought the car The salesman not honest at all. Very different attitude before and after you buy a car. I brought a use car and paid a new car's price because The sa The salesman not honest at all. Very different attitude before and after you buy a car. I brought a use car and paid a new car's price because The salesman said it is a demo car, is a "new" car. After I got home, I found out the car is in bad condition. Also, they put extra money in my contract which they didn't go over and didn't tell me that is a contract. When I go back to them just want to fix the problem, there is no way for me to talk about because I already sign the contract. More
by Kaylinmei
Employees Worked With
Thomas Ng
