Paragon Acura

Expectional service I came in with tail light alert on my dashboard:I was pleasantly surprised when i spoke to Mr. alex ,the service manager ,who took the time and expl I came in with tail light alert on my dashboard:I was pleasantly surprised when i spoke to Mr. alex ,the service manager ,who took the time and explained the problem in detail to me.He went the extra mile to get the issue resolved in a reasonable time .I am so impress with his friendly attitude and the assurance that every effort will be made to get the job done right.I will always service my vehicle at paragon honda because of the great professional staff,and i will always recommend people to go to Honda service center.JOB WELL DONE EVERY-TIME!! More

Used MDX I expected buying a used car to be very stressful, luckily the dealership was very helpful and the entire process was very quick and easy. Both The ma I expected buying a used car to be very stressful, luckily the dealership was very helpful and the entire process was very quick and easy. Both The manager Zeesun and salesman Joeseph were very friendly and even took the time to set up my bluetooth. I would recommend to a friend. More

Great service Everyone was very friendly and accommodating. The salesman, Patrick, went above and beyond for my convenience and did everything I asked. He was strai Everyone was very friendly and accommodating. The salesman, Patrick, went above and beyond for my convenience and did everything I asked. He was straight forward and never tried to sell me push anything on me. He also delivered the car over 1 1/2 hours away which was a huge help to myself and was greatly appreciated, it showed his willingness to please his customers. The very nice lady Sandy was knowledgeable about the car and made sure you did not leave without knowing how to operate everything. Very pleased with the car. More

Best sales and leasing consultant at Paragon Acura After having a not so pleasant experience with other sales consultant that no longer works at the dealer, Jose made me believe in this dealer again. J After having a not so pleasant experience with other sales consultant that no longer works at the dealer, Jose made me believe in this dealer again. José Perez is not only a great sales consultant but a great human being as well. He met and exceeded all our expectations. He really cares about you. Customer's satisfaction is his priority; and he will go beyond to help you make an informed decision. If you go to Paragon Acura ask for Jose! You won't regret it. More

AJ & Adrian Provided excellent service. It was great experience to be at Paragon Acura. I will strongly recommend my family and friends for future purchases and service to AJ and Adrian. It was great experience to be at Paragon Acura. I will strongly recommend my family and friends for future purchases and service to AJ and Adrian. Thank you Regards, Maurice More

My Customer Service Experience I recently purchased an Acura TL from Paragon and I had a few minor issues in dealing with one of the salespeople who sold me the vehicle. I also had I recently purchased an Acura TL from Paragon and I had a few minor issues in dealing with one of the salespeople who sold me the vehicle. I also had a difficult time getting any satisfaction from one of the the entry level managers who got involved. I don't feel that it is important to go into details regarding the situation and what transpired. But what I will say is after Bill Finsilver began to handle my case, I started getting the answers and the attention that I was looking for. Within an hour of speaking with Bill, he had Parts and Service Director Mike Timpone reach out to me regarding my concerns. As I was speaking with Mike, I felt as if I was chatting with a buddy of mine. He was extremely empathetic and most importantly he listened to what I had to say. I myself have worked for Customer Service in leadership going on 13 years. When I receive great customer service, I feel it is important that the individuals involved are given the proper recognition. That is my sole purpose for writing this review. Bill/Mike, Thanks so much for providing me with a quality experience! Regards, Marc Brevner More

Did not fully disclose the contract deal He is no longer working for Paragon Acura but whenever he is, he will still stealing people money. However, he represented Paragon Acura at the time o He is no longer working for Paragon Acura but whenever he is, he will still stealing people money. However, he represented Paragon Acura at the time of contract. I am taking my case to court, Department of Consumer Affairs and to the NYC General Attorney More

Sales I purchased my Rdx back in April, at first I had issues but Enes was kind and resolved all issues I had with my truck! I love driving my acura Rdx, Pa I purchased my Rdx back in April, at first I had issues but Enes was kind and resolved all issues I had with my truck! I love driving my acura Rdx, Paragon Acura was very helpful resolving all issues I had with my truck! I totally recommend this dealership to everyone!! Thanks Paragon Acura! More

great experience!!! I just bought my first car from a dealer, im very happy that I did at PARAGON ACURA and that I was bless to meet some one like JOSE PEREZ. Jose is th I just bought my first car from a dealer, im very happy that I did at PARAGON ACURA and that I was bless to meet some one like JOSE PEREZ. Jose is the main reason why me and my family are enjoying of our RDX, He was very polyte extreamly friendly and made us feel like we were all one family, we had everything against us and Jose fought and used every tool he had to made the deal possible, it was a real 1 on 1 relationship between Jose and my family. Thank you JOSE... we will definitely come back to Paragon Acura and you bet we will look for Jose once again... if you want to be happy just like we are right now... when buying an Acura dont think twice go to Paragon Acura and look for JOSE PEREZ. More

JOSE WAS CHARMING! This is my first time negotiating at a dealership and Jose was so sweet and kind!! Although I wasn't able to purchase a vehicle at this time I appre This is my first time negotiating at a dealership and Jose was so sweet and kind!! Although I wasn't able to purchase a vehicle at this time I appreciate all the time and effort Jose invested with me! More