Paragon Acura

The power of the review........ (*_*) Bought a decent suv 2 months ago at the 48th street/Northern Blvd. location for used cars. Showed the salesman and the owner that the power sunroof wa Bought a decent suv 2 months ago at the 48th street/Northern Blvd. location for used cars. Showed the salesman and the owner that the power sunroof was not working when I brought it back for maintenance 2-3 days later. I was told that it was not part of the maintenance to fix the power sunroof, but the owner said he would "talk" to his mechanic. After extensive research on the problem, it's going to cost me anywhere between $1000 to $3000 to fix the issue. They have neglected to call me about the repair. So don't waste your time and money here. Update 9/3/2014 This is where my first review takes a 180 degree turn...... General manager contacted me regarding the issue. Brought the car in to be assessed. Took a week, but the problem is now fixed. Power sunroof working perfectly. Cost me another $800 out of pocket, but I guess it's better than driving with a broken sunroof. I know this was a costly procedure, and Paragon picked up well more than half the cost. Kind and courteous staff at 56th Street and Northern Blvd. Thanks to the service department for all their help in this matter. More

BEST CAR BUYING EXPERIENCE! I had the best experience of my life with sumail khan as my salesman and zeeshan as the sales manager. I felt right at home they provided me with all I had the best experience of my life with sumail khan as my salesman and zeeshan as the sales manager. I felt right at home they provided me with all the info i needed in order to make the best decision for my self and there wasn't any pressure. I recommend this dealership to anyone out there looking to invest their money in a new or pre-owned car. Go ask for sumail or sammy at 48-01 and take my word for it you will feel the same way i do once your done. More

Because I'm Happy JT is very personable, honest and knowledgeable. If you want an easy buy and no gimicks this is the pace to go. I will refer people to PARAGON I wi JT is very personable, honest and knowledgeable. If you want an easy buy and no gimicks this is the pace to go. I will refer people to PARAGON I will purchase again from PARAGON. I want everyone to know that there are still some honest people out there…even in used car sales. Thanks JT and Nicholas!!! Until we meet again Mr. & Mrs. Steward. More

Haggle Free, Friendly, and Fair Zeeshan and Santiago provided a tremendous customer experience for my wife and I. The showroom provided pressure free environment where we could talk Zeeshan and Santiago provided a tremendous customer experience for my wife and I. The showroom provided pressure free environment where we could talk and make a thoughtful decision that we will happy with for many years to come. Highly recommend Paragon and for the best customer experience ask for Zeeshan or Santiago. More

Acura tsx Overall happy with my car. The lady showed me all the options on my car and how to set everything up. The service was great Overall happy with my car. The lady showed me all the options on my car and how to set everything up. The service was great More

Purchased my 2012 acura tl Best dealer ive been to!!!! The costumer service was great by thomas and melvin they are the best!!!!! Worked with me on a great deal for my car very Best dealer ive been to!!!! The costumer service was great by thomas and melvin they are the best!!!!! Worked with me on a great deal for my car very satisfied. Great job guys!!!!!! More

Would never come back! Told a used car was on lot . After I tried contacting to see if it was there I had no call back. I went to dealer in person a hour and half away. To f Told a used car was on lot . After I tried contacting to see if it was there I had no call back. I went to dealer in person a hour and half away. To find out after 30mins that the car was running rough and that it was in a outside shop. After being told I can't see that car I walked around and saw the car in a parking garage on the lot . I was lied to and if I would have been told the car was there but couldent be sold or the truth it would be a different story . But I will never return or reccomend the dealership. More

I felt I have been cheated after I brought the car The salesman not honest at all. Very different attitude before and after you buy a car. I brought a use car and paid a new car's price because The sa The salesman not honest at all. Very different attitude before and after you buy a car. I brought a use car and paid a new car's price because The salesman said it is a demo car, is a "new" car. After I got home, I found out the car is in bad condition. Also, they put extra money in my contract which they didn't go over and didn't tell me that is a contract. When I go back to them just want to fix the problem, there is no way for me to talk about because I already sign the contract. More

Expectional service I came in with tail light alert on my dashboard:I was pleasantly surprised when i spoke to Mr. alex ,the service manager ,who took the time and expl I came in with tail light alert on my dashboard:I was pleasantly surprised when i spoke to Mr. alex ,the service manager ,who took the time and explained the problem in detail to me.He went the extra mile to get the issue resolved in a reasonable time .I am so impress with his friendly attitude and the assurance that every effort will be made to get the job done right.I will always service my vehicle at paragon honda because of the great professional staff,and i will always recommend people to go to Honda service center.JOB WELL DONE EVERY-TIME!! More

Used MDX I expected buying a used car to be very stressful, luckily the dealership was very helpful and the entire process was very quick and easy. Both The ma I expected buying a used car to be very stressful, luckily the dealership was very helpful and the entire process was very quick and easy. Both The manager Zeesun and salesman Joeseph were very friendly and even took the time to set up my bluetooth. I would recommend to a friend. More