Paragon Acura

My purchase was not perfect, initially. However, and the reason for the 5 star rating across the board (except for price, that recieved 5 stars on its own) was due to the follow up and team work involved wi reason for the 5 star rating across the board (except for price, that recieved 5 stars on its own) was due to the follow up and team work involved with making me an incredibly satisfied customer. Long story short, they were friendly, helpful, accomodating and an absolute pleasure to deal with from start to finish. Most importantly they stood behind their product and kept their word. Not because it was signed on a contract, but the old school handshake type of business that seems to be few and far between in this day and age. Buying a used or "pre owned" car can have a lot of variables, but when sales, service, finance and management work together as well as the 4 gentlemen above did, 1st time shoppers become repeat customers. Well done gentlemen, well done! More

Melvin and Linda were excellent. Melvin , my salesman was very accomodating and Linda answered all my questions about the operation of the Car..I would recomend this dealership to all my friends. I left with very accomodating and Linda answered all my questions about the operation of the Car..I would recomend this dealership to all my friends. I left with my car knowing I was well informed about it. More

I was in the market for a Acura MDX. I spoke to Linda about the 2008 Acura MDX they had in stock. When I arrived at the dealership, The MDX I wanted was sold. It only took me half hour to get to their de about the 2008 Acura MDX they had in stock. When I arrived at the dealership, The MDX I wanted was sold. It only took me half hour to get to their dealership. How can a MDX be sold in a half hour? The service I received overall was below average. When I started to ask for discount on the MDX that I like. They told me They were unable to discount their car any further. Then they try to pressure a sale out of me telling about how their current sale is going to end that day. Maybe they just don't need my business. But I left and went to their competitor next day and bought a Acura MDX. I would not recommend this dealership. Customer Service below average and prices are ok. More

Everyone was so helpful. Sam Yip and Linda Alling were awesome,they went out of there way to help me out. Waiting time needs improvement but reasonable. The manager was so helpful in securing my financing awesome,they went out of there way to help me out. Waiting time needs improvement but reasonable. The manager was so helpful in securing my financing and some paperworks that goeswith the sale. I will strongly recommend them with my friends. More

Dealing with car dealers can be a huge hassle; however, the service I received at Paragon Acura with the help of Robby, Linda, Vicky and Melvin made the experience easier and pleasant. I highly recommend the service I received at Paragon Acura with the help of Robby, Linda, Vicky and Melvin made the experience easier and pleasant. I highly recommend the staff! The staff provided detailed information from beginning to end. The customer service is great! More

the will lia to you promice you and will not stand by thir pramisis if you like acura cars u shold not bay from them the are not good with price i paid way less in difrent dealer ship for the same ca thir pramisis if you like acura cars u shold not bay from them the are not good with price i paid way less in difrent dealer ship for the same car and get paid over $ 1500.00 more for my tread in with difrent dealre do not bay from them car and if i was you i will not evan viset this dealer More

Mr. Barrientos earned a perfect score because of excellent communication skills and vast knowlede of the products he sells. I never felt pressured and was comfortable during the selection and transa excellent communication skills and vast knowlede of the products he sells. I never felt pressured and was comfortable during the selection and transaction process. I will definitely refer him to my family and friends. More

This is the first time ever I review something on the web, but my experience in this dealership was so good that I have to review it. They help you as much as they can to ensure you have a good experienc web, but my experience in this dealership was so good that I have to review it. They help you as much as they can to ensure you have a good experience. I started to do all the paperwork by phone and internet, so when I came there everything was almost set. Camilo was nice and helpful as well as Stephanie. They even give you like a follow up call to check how's the car is doing. I highly recommend this dealership! More

George was very kind and willing to go the extra mile on my behalf. I was not sure to buy this car and from who but I am pleased that I went this way... Excellent dealership! They follow thru with what t my behalf. I was not sure to buy this car and from who but I am pleased that I went this way... Excellent dealership! They follow thru with what they tell you and are work hard to prove themselves. More

I agree with Kelly with her experienced with this Paragon stealership as I have witnessed it happen to me. Dealer prep fee $500! LMFA0! PDI fee LOL! Fortunately, I have a great sense of humor, so while the m stealership as I have witnessed it happen to me. Dealer prep fee $500! LMFA0! PDI fee LOL! Fortunately, I have a great sense of humor, so while the manager tried sneaking all the BS talk and prices I was getting a chuckle and WALKED AWAY from a possible nigthmare transaction. I spent about 3 hours negotiating and 3 cups of free coffee (thanks for the coffee and water), the manager showed lack of knowledge of his products (Acura and Honda) and clearly the rest of the automative products. Manager says "yeah, we made a mistake on the ad both on craigslist and cars.com and autotrader.com, the car is actually not $17,892 but $23,000 plus $2,000 to be certified, plus $400 PDI (to make sure your car is ok---->LMAO) an $500 dealer fee." Me: "What's the point of PDI if you will certify the car?" Manager: "(smirked)good point, it's just to double check your car is fine (tranlation: so we can xxxx your wallet more). Me: "btw, I spoke with your salesperson and she said it is %17,892 certified, so why are you jumping to $23 plus $2g for certification?" Manager <smirk again>: "mmmm yeaaaah we are the number one dealer of Acura in the states." Me: "aha aha". And why are you charging $500 for dealer prep.?" Manager "<getting irritated> "yeah man, you know bc we have to do this we have a large lot to take care of, as you can see, there's a lot of flatscreen tv here and it's like a MTV crib" Me <LMAO>. And Angela, please don't play innocent, we all know most stealerships are dishonesy busy. Only those, willing to overpay for a Honda will be satisfied with Paragon, clearly if you negotiate reasonbly, the experience will be the total OPPOSITE of satisfaction. More