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Paragon Acura
Queens, NY
1,956 Reviews
If you're going to buy a new Acura at Paragon Acura, serving Long island, Brooklyn and Woodside NY, or take your car in for routine maintenance or an auto repair, you probably want to know a little bit about us. Makes sense.
Paragon Acura, located at 56-02 Northern Blvd Woodside, New York is happy to tell you that we've been serving the Long island, Brooklyn and Woodside NY area for longer than many of you might have owned your current car. With those years comes invaluable expertise, which we put to your advantage. We're not just talking acumen on new Acura models, but used cars, service and auto repairs and perhaps most importantly - Acura financing.
We hand pick each member of the Paragon Acura team for their high level of competency, vast knowledgebase, eagerness to learn late-breaking technology, ability to relate to drivers from all walks of life, and commitment to keeping Paragon Acura a pressure-free environment, which if you ask many of our patrons, makes us a dealership in the rough.
Of course the best way to see for yourself the distinct experience you'll have at Paragon Acura is to explore our new Acura models; used cars; service department ; financing; certified car parts in person, at 56-02 Northern Blvd Woodside, New York.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
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Showing 1,956 reviews
February 23, 2011
Everyone was so helpful. Sam Yip and Linda Alling were awesome,they went out of there way to help me out. Waiting time needs improvement but reasonable. The manager was so helpful in securing my financing awesome,they went out of there way to help me out. Waiting time needs improvement but reasonable. The manager was so helpful in securing my financing and some paperworks that goeswith the sale. I will strongly recommend them with my friends. More
by mgsnyrvn
Employees Worked With
Tom Nocco,Sam Yip and Linda Alling, Sam Yip
February 22, 2011
Dealing with car dealers can be a huge hassle; however, the service I received at Paragon Acura with the help of Robby, Linda, Vicky and Melvin made the experience easier and pleasant. I highly recommend the service I received at Paragon Acura with the help of Robby, Linda, Vicky and Melvin made the experience easier and pleasant. I highly recommend the staff! The staff provided detailed information from beginning to end. The customer service is great! More
by milly342
Employees Worked With
Robby, Linda, Vicky & Melvin, Melvin Salcedo
February 12, 2011
the will lia to you promice you and will not stand by thir pramisis if you like acura cars u shold not bay from them the are not good with price i paid way less in difrent dealer ship for the same ca thir pramisis if you like acura cars u shold not bay from them the are not good with price i paid way less in difrent dealer ship for the same car and get paid over $ 1500.00 more for my tread in with difrent dealre do not bay from them car and if i was you i will not evan viset this dealer More
by kalinem
Employees Worked With
mochmd
February 10, 2011
Mr. Barrientos earned a perfect score because of excellent communication skills and vast knowlede of the products he sells. I never felt pressured and was comfortable during the selection and transa excellent communication skills and vast knowlede of the products he sells. I never felt pressured and was comfortable during the selection and transaction process. I will definitely refer him to my family and friends. More
by Magillicutty
Employees Worked With
Camilo Barrientos
February 08, 2011
This is the first time ever I review something on the web, but my experience in this dealership was so good that I have to review it. They help you as much as they can to ensure you have a good experienc web, but my experience in this dealership was so good that I have to review it. They help you as much as they can to ensure you have a good experience. I started to do all the paperwork by phone and internet, so when I came there everything was almost set. Camilo was nice and helpful as well as Stephanie. They even give you like a follow up call to check how's the car is doing. I highly recommend this dealership! More
by Ron Neg
Employees Worked With
Camilo Barrientos, Stephanie Perez
February 05, 2011
George was very kind and willing to go the extra mile on my behalf. I was not sure to buy this car and from who but I am pleased that I went this way... Excellent dealership! They follow thru with what t my behalf. I was not sure to buy this car and from who but I am pleased that I went this way... Excellent dealership! They follow thru with what they tell you and are work hard to prove themselves. More
by dennis.briefel
Employees Worked With
george and linda alling
February 02, 2011
I agree with Kelly with her experienced with this Paragon stealership as I have witnessed it happen to me. Dealer prep fee $500! LMFA0! PDI fee LOL! Fortunately, I have a great sense of humor, so while the m stealership as I have witnessed it happen to me. Dealer prep fee $500! LMFA0! PDI fee LOL! Fortunately, I have a great sense of humor, so while the manager tried sneaking all the BS talk and prices I was getting a chuckle and WALKED AWAY from a possible nigthmare transaction. I spent about 3 hours negotiating and 3 cups of free coffee (thanks for the coffee and water), the manager showed lack of knowledge of his products (Acura and Honda) and clearly the rest of the automative products. Manager says "yeah, we made a mistake on the ad both on craigslist and cars.com and autotrader.com, the car is actually not $17,892 but $23,000 plus $2,000 to be certified, plus $400 PDI (to make sure your car is ok---->LMAO) an $500 dealer fee." Me: "What's the point of PDI if you will certify the car?" Manager: "(smirked)good point, it's just to double check your car is fine (tranlation: so we can rape your wallet more). Me: "btw, I spoke with your salesperson and she said it is %17,892 certified, so why are you jumping to $23 plus $2g for certification?" Manager <smirk again>: "mmmm yeaaaah we are the number one dealer of Acura in the states." Me: "aha aha". And why are you charging $500 for dealer prep.?" Manager "<getting irritated> "yeah man, you know bc we have to do this we have a large lot to take care of, as you can see, there's a lot of flatscreen tv here and it's like a MTV crib" Me <LMAO>. And Angela, please don't play innocent, we all know most stealerships are dishonesy busy. Only those, willing to overpay for a Honda will be satisfied with Paragon, clearly if you negotiate reasonbly, the experience will be the total OPPOSITE of satisfaction. More
by MrMortician
Employees Worked With
sasha and sales manager
January 31, 2011
I'm an out of country buyer who found a great deal on Paragon Acura's website. My sales person was Peter Pazmino, and he was able to take me through the process and was very receptive and accommodating Paragon Acura's website. My sales person was Peter Pazmino, and he was able to take me through the process and was very receptive and accommodating to any of my requests/inquiries. He was very responsive through phone, email and fax, which made the transaction go along very smoothly. Great prices and outstanding service. More
by Jankyjack
January 31, 2011
I spoke with the GM of Paragon (Wilbur?) over the phone and when I told him I received a preapproval letter from Acura for "Loyalty" and that I have had 3 previous Rl's leased with Acura he made and when I told him I received a preapproval letter from Acura for "Loyalty" and that I have had 3 previous Rl's leased with Acura he made it a point to tell me when I come to Paragon I would recieve a "VIP" treatment. He also told me that they had 3 RL's in stock. When I asked him if all three were 2011's he said yes. When I arrived at Paragon 3 hours after my phone call I met the manager and he redirected me to "one of his best salesman", Steven Deng. Steven told me they only had 1 2011 RL and 2 2010's. I told him that I was looking to lease a 2011 RL with the Tech package and wanted to put ZERO down. He returned from the standard "let me speak with my GM" and quoted me $3,600 down and a monthly payment of $850 per month!!!! I repeated myself and said Zero down, 12,000 miles per year. He said that my payment would be OVER $1,000 per month for 10,000 miles per year, BUT could get me into a new TL for about $650 per month with $2,500 down for tax and tags!!! After the third time of repeating what I wanted, he said he heard me, "there was NO WAY you can get an RL with Zero down for under a $1,000" The following week I picked up the exact car I wanted from Acura of Westchester (Brianna Tozzo was the salesperson and Ken Hicks was the GM)... Zero down and almost $400 LESS a month that Steven and Wilbur quoted me!!!! Paragon Acura is only looking for suckers and can only describe my experience with them as HORRIBLE!!! They only tried to OVERCHARGE me by $12,000 over the three year lease. They epitomize the slimy car dealer bait and switch... DON"T be one of the suckers they hope to screw... walk away and go to Acura of Westchester. This is the first time I've ever submitted a reveiw for anything, but I was so disgusted with my experience with Paragon I had to submit this negative review... as well a submit a GREAT review of Acura of Westchester!!! More
by jventura
Employees Worked With
Steven Deng
January 29, 2011
I had a very normal experience with Paragon Acura, they treated me fairly and met alot of people that were very informative. Thank you again Paragon Acura for your attention to detail in finding me a great treated me fairly and met alot of people that were very informative. Thank you again Paragon Acura for your attention to detail in finding me a great car. Murat and Linda Alling and very knowledgable and caring people and should be acknowledged as such. More
by lennyfxr
