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Paragon Acura
Queens, NY
1,919 Reviews
If you're going to buy a new Acura at Paragon Acura, serving Long island, Brooklyn and Woodside NY, or take your car in for routine maintenance or an auto repair, you probably want to know a little bit about us. Makes sense.
Paragon Acura, located at 56-02 Northern Blvd Woodside, New York is happy to tell you that we've been serving the Long island, Brooklyn and Woodside NY area for longer than many of you might have owned your current car. With those years comes invaluable expertise, which we put to your advantage. We're not just talking acumen on new Acura models, but used cars, service and auto repairs and perhaps most importantly - Acura financing.
We hand pick each member of the Paragon Acura team for their high level of competency, vast knowledgebase, eagerness to learn late-breaking technology, ability to relate to drivers from all walks of life, and commitment to keeping Paragon Acura a pressure-free environment, which if you ask many of our patrons, makes us a dealership in the rough.
Of course the best way to see for yourself the distinct experience you'll have at Paragon Acura is to explore our new Acura models; used cars; service department ; financing; certified car parts in person, at 56-02 Northern Blvd Woodside, New York.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
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Showing 1,919 reviews
August 10, 2010
With a friend's recommendation to purchase my 2010 TSX at Paragon Acura, I am highly satisfied with the dealership. So I am happy to rate all 5's for the criteria. Customer service was very nice. I felt Paragon Acura, I am highly satisfied with the dealership. So I am happy to rate all 5's for the criteria. Customer service was very nice. I felt like being treated with the highest respect. It was a quick purchase but I had my desired service. Mr. Salcedo has been working professionally with passion; I am very satisfied with his attitude dealing with customers. Also, he helped me to narrow down to a well-accepted price. The delivery was very fast! Everything was ready by the next day. Thanks to Rachel to show me how to use all electronic equipments in this brand new car. She was nice. Right after placing my foot on the gas paddle, I have already felt used to it immediately. I wouldn't hesitate to tell my friends to go Paragon Acura whenever they are looking to buy an Acura. More
by EzmecAcura
Employees Worked With
Melvin Salcedo, Melvin Salcedo
August 09, 2010
After 40 years of purchasing and leasing many vehicles by far Paragon Acura has been the most satisfying experience I have ever had. The experience was painless. The sales consultant Melvin Salcedo was knowl far Paragon Acura has been the most satisfying experience I have ever had. The experience was painless. The sales consultant Melvin Salcedo was knowledgeable,honest, courteous and willing to work with me to get a deal which I was pleased with. In the past more times then not, I would leave a dealer feeling I was racked over the coals and getting a new car or truck was not pleasurable. Dealing with Melvin and Paragon has been absolutely wonderful. I will recommend Melvin Salcedo to anyone looking to purchase or lease a vehicle. More
by PPantano
Employees Worked With
Melvin Salcedo, Melvin Salcedo
August 05, 2010
I just leased my third vehicle from Paragon, and I will be coming back for my next vehicle. My daughter had leased vehicles from them, and other family members as well. They always been professionals, very be coming back for my next vehicle. My daughter had leased vehicles from them, and other family members as well. They always been professionals, very knowledgeable, and they have the best deals in the tri-state area. More
by wellingtonzeta
August 05, 2010
Overall I had an excellent experience at this dealership. I was apprehensive at first about getting an ACURA TL - leaning towards the Infiniti G series- but working with these employees made this purchase a I was apprehensive at first about getting an ACURA TL - leaning towards the Infiniti G series- but working with these employees made this purchase a very relaxed and enjoyable one. Starting with Jaime Wong and ending with Wendy Deshais, your knowledge of the vehicle, warmth and willingness to work with a prospective client is deeply appreciated. I love the car. P.S. I will definitely recommend your dealership to friends who might be in the market for a new car. Thank you More
by Timie09
Employees Worked With
Jaime Wong & Wendy Deshais
August 02, 2010
got new brakes for free ,.................................................................................................................................................... ,................................................................................................................................................................................................................................................................................................................... More
by rhafikjaan
Employees Worked With
Kevin
August 01, 2010
The dealership is great, i'd recommend it to everyone but the sales rep that i had was a pain the the xxx, worst f***ink sales rep till date. i've gone to many dealerships but honestly the service at this on the sales rep that i had was a pain the the xxx, worst f***ink sales rep till date. i've gone to many dealerships but honestly the service at this one was extremely bad. Mostly due to the dumb sales rep. no way of talking, no respect, very senseless. More
by Jay_kul
Employees Worked With
Camilo Barrientos
July 30, 2010
This is by the far the BEST experience I have ever had at a car dealer. "Paragon" is the perfect name for this operation. I began on the website searching the pre-owned inventory. I found competitive pric a car dealer. "Paragon" is the perfect name for this operation. I began on the website searching the pre-owned inventory. I found competitive pricing and a transparent description of the cars-including a direct link to the CarFax report. This of course brought me into the dealership, where I was given considerable time by the pre-owned manager, John Carey. John really took the time to make sure that I found the exact car that met my wishes and budget. Upon the prompt delivery of my vehicle, I met with Wendy Deshais, who is an Acura product expert. Wendy also spent a lot of time with me reviewing the many features of my new RDX. She helped me set up the electronic/digital features to my liking, and made sure that I was comfortable with the operation of the car before leaving the lot. Acura is lucky to have Paragon on its team. More
by BarbB
Employees Worked With
John Carey, WendyDeshais, Jaime Wong
July 28, 2010
I answered your questions and that is all that i am going to do. alkdjfliaweoifn as dowf l piajdoifn aidf ;lasdoi ;asdp ;asd lasdpjf amdpf am'pdjf ;ld'pj w'dpjp'ai 'vpqe'pwerh oae'oaeh pev a'eihv aeihv o to do. alkdjfliaweoifn as dowf l piajdoifn aidf ;lasdoi ;asdp ;asd lasdpjf amdpf am'pdjf ;ld'pj w'dpjp'ai 'vpqe'pwerh oae'oaeh pev a'eihv aeihv oaenv' iae'pv haeivh aeih;o a e oahe vihaefvq epih vqh r eoh More
by rwpjunior
Employees Worked With
Wendy Deshals
July 27, 2010
If you are looking for a new or certified vehicle save yourself the hassel and go straight to paragon Acura certified center you'll get the best deal and be treated as a customer should. The sales manager yourself the hassel and go straight to paragon Acura certified center you'll get the best deal and be treated as a customer should. The sales manager Murat and salesman Camilo took very good care of me and I was fully satisfied from the moment I signed the buyers order to when I drove off the lot. Dealer is highly recommended...... More
by DC86
July 26, 2010
I had a pleasant experience at Paragon Acura. My plan that day was to go to a few dealerships in the area, decide on a car and maybe sign papers for a delivery date. Needless to say I drove out of Parag that day was to go to a few dealerships in the area, decide on a car and maybe sign papers for a delivery date. Needless to say I drove out of Paragon Acura in my new TSX. After going over everything at Acura I went to another carmaker's dealership in the area. I test drove three cars and found the Acura much more upscale and refined, but lacking a little in the raw power delivery. The customer service and level of included amenities are what sold me on the Acura. That, and after haggling and the free initial month payment, made my decision an easy one. I went back to Acura, and after we settled on a price, I was told my car was already on a truck on i ts way over from the warehouse. I saw it pull up 10 minutes later. The only problem was now I was going to be late to an appointment, but I decided getting the car then was best. It took a few hours for them to unwrap, clean, wash, and set up the car for us. Not unheard of I guess when the car is just out of the warehouse off the boat. I received a follow up call and two postcards from the dealership. As well as one from Acura directly. I guess this is a good thing. All in all, I am a a very satisfied customer. I never thought I could just walk in and get a car, insurance, and plates all in a matter of hours. Great job! FYI: One last tidbit, I had gone to Acura in Brooklyn about 3 months earlier and they didn't even have a car I could test drive. Weird. It was Sunday, but that shouldn't matter right? Anyway, I went to Paragon Acura on Saturday July 3rd and made an appointment to avoid any of these issues, but I don't think I even needed to. It is an extremely professional business. More
by detailz0
Employees Worked With
Adnan, Wendy Deshais
