Paragon Acura
Queens, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
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We have been going to Sam for many years, and he has provided us with a great buying experience each time. Wendy was very helpful, patient and thorough with our new car walkthrough. The process of tu provided us with a great buying experience each time. Wendy was very helpful, patient and thorough with our new car walkthrough. The process of turning exchanging our lease for a new car was seamless. More
Paragon Acura counts with the largest selection of used cars around new york city. They were helpfull and patient and answered all my questions. Pricing is very competitive. I visit a couple of dealers kno cars around new york city. They were helpfull and patient and answered all my questions. Pricing is very competitive. I visit a couple of dealers knowing exactly what I wanted and I found it at Paragon. More
For months we have been searching for a new car. In September 2009, we visited Paragon and test drove a 2009 MDX. For several months since then we have test driven several other cars in different deal September 2009, we visited Paragon and test drove a 2009 MDX. For several months since then we have test driven several other cars in different dealerships. We must say that no other dealers have impressed us like Paragon. On March 12th, 2010 we walk into Paragon yet again and meet with Steve Deng. Steven is a great salesman. He answered all of our questions with patience and honesty. Our overall experience with him was very satisfying. We walked out of Paragon with keys to a 2010 MDX and big smiles. Before we drove off we met with Wendy Deshais who set up an appointment with us to go over all the technology of the car only because it was about 10 minutes after closing. Even though Wendy was late for dinner with some friends she took her time showing us a couple of things and even sync my cell phone into the car. When we went back for our lesson with her it was a great, fun, loving experience. Wendy knows her technology. In fact, Wendy is the technology!!! Thank you Steve, Thank you Wendy and Thank you Paragon you truly are #1. I would highly recommend you to everyone I know who is looking to buy a new car. By the way we are in love with our brand new MDX. With love, Harold & Marisol More
I have Leased 4 cars from Paragon. My last 2 cars I purchased from Peter Pazmino. To me he is the best to deal with. Very polite and willing to do whatever it takes to close the deal. As long as he is purchased from Peter Pazmino. To me he is the best to deal with. Very polite and willing to do whatever it takes to close the deal. As long as he is there working with jean and murat(manager) I will continue to buy my cars there. Wendy is very pleasant and knowledgeable of the Acura Line and could teach you anything you want to know about your car before leaving the lot. More
My wife and I are repeat customers of Paragon in Queens. We have purchased/leased a 2009 and 2010 MDX and have accompanied a relative on her purchase of a 2009 RDX. On my first visit to Paragon, I was gree We have purchased/leased a 2009 and 2010 MDX and have accompanied a relative on her purchase of a 2009 RDX. On my first visit to Paragon, I was greeted by Stephen Deng with the biggest smile and welcome I have ever experienced at a car dealership. From that moment on, my experiences with Stephen Deng and Paragon have really been both pleasant and exciting. In addition, the entire staff at Paragon from the sales, financing, management and service departments are all very knowledgable, professional and polite. The transactions were/are smooth from start to finish. Once you close your deal, you are greeted by Ms. Wendy Deshais who does a great job making sure you are well versed with the many functions and uses of the technologies included in your vehicle. She does an efficient job covering everything and preparing you for your first ride in your new car. Thanks to the likes of Stephen Deng and Wendy Deshais, Paragon will continue to get my business. More
I purchased a 07" MDX and is very satisfied with my purchased. My salesperson Maurice Martin was very honest,patience and helpful,excellent service!!. After having the car for a couple of days he even purchased. My salesperson Maurice Martin was very honest,patience and helpful,excellent service!!. After having the car for a couple of days he even gave us a courtesy call to make sure everything is ok. I have to say this is the best experience I had for purchasing a vehicle. I highly recommend to all my family members and friends. Thank u Maurice!! More
I have purchased several cars during my lifetime but never with the total professionalism that I received from Melvin Salcedo and Wendy Deshais. They brought professionalism and customer service (satisi never with the total professionalism that I received from Melvin Salcedo and Wendy Deshais. They brought professionalism and customer service (satisifaction) to a new height, that won't be achieved by many. Melvin was my Sales Consultant. He was knoweldgeable, courteous, helpful and a pleasure to deal with. My new car was ready for pick up just as he had promised, the very next day! Melvin even called me several times during the day to inform me of the status of the car and confirm pick up time. Wendy was my Delivery Manager. Wendy's great personality made me feel comfortable right from the beginning. I was overwhelmed with the features in the car and totally blown away with the voice command. Her clear and precise explanations regarding the hi-tech equipment made it easy to understand. She assured me that I could call her at any time with any question and if necesssary, a face to face at Paragon. She was always available. My car is only two weeks old and Wendy has called me each week to see how I'm doing and if I needed any help with anything. I could go on and on about Melvin and Wendy but to experience the best, visit them at Acura Paragon. You will not regret it! More
i bought my 09 mdx at paragon acura and all of the service jobs. but no even 1 year, mt car got leaking water into interior, and went for 2 times still no lucky to fix it right but the technician told service jobs. but no even 1 year, mt car got leaking water into interior, and went for 2 times still no lucky to fix it right but the technician told me that it tested and passed. today 05/15/2010 going to fix for the 3rd time. And also everytime, after they the water leaking jobs, the headliners never put it back and handle the car back to me. SHAME ....... now , my voice command can't receive my voice cause the receiver is not connected after the headliner is removed. SHAME ............... i complained it to acura client service , and they followed up .... i will back for other command after today appointment. More
I highly recommend Paragon Acura to anyone looking to buy a vehicle wether it's new or used. I walked into an atmosphere feeling unpressured and like a family member. Excellent & very knowledgeable sales r a vehicle wether it's new or used. I walked into an atmosphere feeling unpressured and like a family member. Excellent & very knowledgeable sales reps, & most definitely an excellent delivery manager...Wendy took all the time to make sure our experience with our new 2010 TSX Tech was great. She didn't leave not one stone unturned. She didn't rush us and answered all of our questions. She even gave us a courtesy call to make sure all was well. This is my secong purchase from Paragon......I have been to other dealerships, Valley Stream, Ralleye (to name a few) but they can't even come close to my experiences at Paragon Acura. It takes a lot to satisfy me, but that was an easy task at Paragon. Thank you Wendy, Peter & Derrick for making this another successful experience. Wishing you all the best & continued success. God Bless.... Thank you, Junior & Melissa Always looking forward to doing business with you More
Excellent customer service. Great environment. They'll work with you no matter what the situation you are in and will give you 110% of support. They also provide a quick demo on how to use the vehicle ele work with you no matter what the situation you are in and will give you 110% of support. They also provide a quick demo on how to use the vehicle electronics (bluetooth, HFL etc.) thanks to delivery manager Wendy. Maurice Martin (salesperson) and Michael Francis (business manager) highly recommended and the rest of the staff are courteous. You can't go wrong with this dealer. More




