Paragon Acura

Tom is great professional, with good personality, knowledge and very helpful . I couldn't thank him enough. Highly recommend Paragon dealership and Mr. Thomas Ng knowledge and very helpful . I couldn't thank him enough. Highly recommend Paragon dealership and Mr. Thomas Ng More

I like the service from Peter I love the car and the great customer service he got us out of there as soon as possible to great customer service he got us out of there as soon as possible to More

Very pleasnt and friendly salesman. He answered all my questions and is very attentive to all of my inquiries. I will def come back to this dealership. questions and is very attentive to all of my inquiries. I will def come back to this dealership. More

Thomas was very helpful from beginning to end. He was very patient with our questions and our needs. Superb service. Love the new car. Thank you. very patient with our questions and our needs. Superb service. Love the new car. Thank you. More

Thomas Ng works for the customer. He is polite, professional, and diligent. This is our second Acura we get with Thomas. Thank you so much Thomas. professional, and diligent. This is our second Acura we get with Thomas. Thank you so much Thomas. More

We just leased our 3rd MDX with Thomas Ng. He makes the entire process very easy and efficient. He is super responsive and always available. entire process very easy and efficient. He is super responsive and always available. More

This is one of the best car buying experience we had. Peter Pazmino and his team were really amazing and showed us all our possibilities with their inventory. They even took care of our lease car return. Peter Pazmino and his team were really amazing and showed us all our possibilities with their inventory. They even took care of our lease car return. We walked out with a 2017 RDX at an unbeatable price, amazing service and great hospitality. This is a no nonsense dealership and one of the few honest dealers out there. My Father was so happy with his purchase. More

Does not disclose accurately Long Read! In September 2018 I bought a 2017 Nissan Pathfinder from Paragon Acura. It had 24,000mi and was informed a GPS tracker was going to be ins Long Read! In September 2018 I bought a 2017 Nissan Pathfinder from Paragon Acura. It had 24,000mi and was informed a GPS tracker was going to be installed just in case my vehicle gets stolen. That’s a cost of $1500. June 2020 I was in the highway with my KIDS and i feel the car starts to slow down. I try pushing on the accelerator a couple of times and the speed was dropping drastically, so i had to pull off the road and check the car. I turned it off and the vehicle would start for a second or two and would die. I jump started the battery and nothing happened. Paragon Acura is approximately 1hr40min from where I live so I had to get it towed to a close dealership. Nissan Kia in New Hampton’s NY. Nissan could not find what was wrong with the car because many codes were coming out. I reached out to Paragon to see if they had an idea of what was installed from the previous owner and if they were going to handle expenses and they only verified the GPS tracker. Nissan decides to get in contact with the dealership and they verify again the GPS tracker, which again I did not ask for. After removing this Nissan finds a remote start, which Paragon Acura did not disclose to me. This remote started was installed by the previous owner in the black market, which damaged the ecu and bam computers due to poor wiring. To get the vehicle to start and run properly the computers had to be changed and it was a total cost of $3153.83 plus $150 I had to pay to get it towed. My anger towards this incident is the lack of customer service I was given by Paragon Acura. I take responsibility on the purchase of a used vehicle but not the responsibility of not being able to be safe while driving it due to a undisclosed issue. More

We got our new car recently thru Thomas. With his help, our transaction went very smoothly even during this difficult time. We are very happy with his services! our transaction went very smoothly even during this difficult time. We are very happy with his services! More

Thomas is a great man to work with. If you are looking for a pleasant, smooth experience then his your man. I would strongly recommend Thomas for a pleasant, smooth experience then his your man. I would strongly recommend Thomas More