
Paragon Acura
Queens, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
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Service Great service from advisor Stephon Solomon. Thank you for all your help and resolving my issues. I will always ask for him for all my vehicle service Great service from advisor Stephon Solomon. Thank you for all your help and resolving my issues. I will always ask for him for all my vehicle service needs. More
Kelvin was the best! Kelvin was superb! He made the process smooth and easy. Great communication and very personable. The whole team was wonderful. I would definitely reco Kelvin was superb! He made the process smooth and easy. Great communication and very personable. The whole team was wonderful. I would definitely recommend this dealership! More
Never Called Me Back When purchasing my car I had a great experience, but now that I paid it off early the experience has been sub par. After repeated attempts to speak wi When purchasing my car I had a great experience, but now that I paid it off early the experience has been sub par. After repeated attempts to speak with my sales person Enes and a manager I can’t get anyone to call me back to see see if we qualify for a refund for any unused portion of gap insurance or warranties purchased. More
Thomas NG!! First time deal with Thomas, he is a gentleman,friendly and professional. I got excellent experience I’ll come to him again . Five star recommended! First time deal with Thomas, he is a gentleman,friendly and professional. I got excellent experience I’ll come to him again . Five star recommended! More
Best User Car Experience Ever I'm not one to leave reviews usually but I have to give credit where credit is due. Dealing with Paragon Acura and in particular sales associate Franc I'm not one to leave reviews usually but I have to give credit where credit is due. Dealing with Paragon Acura and in particular sales associate Francisco Collado has been the smoothest, least stressful experience I've had ever. Absolutely no pressure and no hidden fees. Francisco went above and beyond to make sure my wife was extremely happy with our Purchase of a 2016 Acura MDX. He ensured that whatever little thing we pointed out was fixed and or replaced prior to pick up and was always super responsive at all times! Literally. I will absolutely be recommending my friends and family to Paragon Acura. More

WHITE GLOVE SERVICE When I think of "white glove service", it usually entails a business establishment providing 1ST CLASS service to their customers. And Paragon Acura' When I think of "white glove service", it usually entails a business establishment providing 1ST CLASS service to their customers. And Paragon Acura's Sales, Finance and Customer Service Team exemplified this top notch quality service today with my car buying experience from beginning to end. I was given a recommendation by Justin Liu at Audi Queens to contact Peter Pazmino to help with purchasing a car. Peter was a GREAT help assisting me in finding the right car for my budget. Not only did he go through the different pros and cons on the few cars I was interested in, he personally made sure I bought a reliable as well as a beautiful car inside and out. Kelvin Miller finished up the car sale with me and it has been a pleasure to deal with him. I can see why Paragon's Certified Pre-Owned Division is so AWESOME at what they do. It starts with GREAT leadership. Peter is the epitome of this and it trickles down to his team members. I see the utmost respect they have for him and he them. And last but not least, Curline Dauphin in the Finance Dept was also instrumental in getting me the BEST available auto finance company and rates to fit my very tight monthly car payment budget. Every single person I came in contact while at the showroom were very friendly and helpful. The staff there should get extra bonuses as they are the backbone of your company and make it shine like the North Star in the sky. If I could give the team 10 Michelin Stars I would! I will most definitely recommend this dealership to my family and friends should they be interested in purchasing a car. More
Professional, knowledgeable and customer focused It was a pleasure working with Thomas on our MDX lease. Thomas took time to understand my preferences, answer questions, make recommendations and al It was a pleasure working with Thomas on our MDX lease. Thomas took time to understand my preferences, answer questions, make recommendations and always focused on my needs and comfort without any sales pressure. He was candid and conversational throughout making it a great experience. I will definitely recommend Thomas to others as I refer friends and colleagues for an awesome experience. Thank you Thomas! More
Amazing experience.. 3rd time! Thomas Ng is firstly a fabulous person and secondly a great professional. I have been going to him for the last 5 years and I don't plan on going to a Thomas Ng is firstly a fabulous person and secondly a great professional. I have been going to him for the last 5 years and I don't plan on going to anyone else. Great experience end to end. Please make sure you ask for him at Paragon Acura. You will NOT not be disappointed! More
Hi was the best sell boy The best one he friendly with all costumes he take you all the time and thank u for u helps with make the best choices The best one he friendly with all costumes he take you all the time and thank u for u helps with make the best choices More
Very professional and efficient service One of the finest and best salesperson I ever had. Thomas was very helpful in my need and got the best deal for me. Highly recommended! One of the finest and best salesperson I ever had. Thomas was very helpful in my need and got the best deal for me. Highly recommended! More