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Paragon Honda
Queens, NY
5,241 Reviews
If you're going to buy a new Honda at Paragon Honda, serving Brooklyn, Bronx, New Rochelle and New York NY, or take your car in for routine maintenance or an auto repair, you probably want to know a little bit about us. Makes sense.
Paragon Honda, located at 57-02 Northern Blvd Woodside, New York is happy to tell you that we've been serving the Brooklyn, Bronx, New Rochelle and New York NY area for longer than many of you might have owned your current car. With those years comes invaluable expertise, which we put to your advantage. We're not just talking acumen on new Honda models, but used cars, service and auto repairs and perhaps most importantly - Honda financing.
We hand pick each member of the Paragon Honda team for their high level of competency, vast knowledge, eagerness to learn late-breaking technology, ability to relate to drivers from all walks of life, and commitment to keeping Paragon Honda a pressure-free environment, which if you ask many of our patrons, makes us a dealership in the rough.
Of course the best way to see for yourself the distinct experience you'll have at Paragon Honda is to explore our new Honda in Woodside models; used cars; service department ; financing; certified car parts in person, at 57-02 Northern Blvd Woodside, New York.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 5:00 AM - 9:00 PM
Tuesday 5:00 AM - 12:00 AM
Wednesday 12:00 AM - 12:00 AM
Thursday 12:00 AM - 12:00 AM
Friday 12:00 AM - 12:00 AM
Saturday 12:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
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Showing 5,241 reviews
June 29, 2019
I appreciate the extraordinary service given to me by Haitha I REALLY appreciate the personal service. Thanks to Haitham I was able to buy the car I wanted at a price I could afford. I wasn’t sure at first tha I REALLY appreciate the personal service. Thanks to Haitham I was able to buy the car I wanted at a price I could afford. I wasn’t sure at first that I wanted a Honda, but Haitham proved to me that a Honda Civic was really the best way to go. More
by Jules
Employees Worked With
Haitham Elkholi
June 29, 2019
Lease upgrade Jonathan was very easy to work with, made a connection with my wife and I (and dog) and kept us comfortable through the entire process. We would absol Jonathan was very easy to work with, made a connection with my wife and I (and dog) and kept us comfortable through the entire process. We would absolutely recommend working with him. He was honest about what we needed and didnt push us to get things just for the sake to make money. Will definitely be coming back for another purchase :) More
by Jhaniff
Employees Worked With
June 28, 2019
Do Your Research Honda knowingly sells a defective vehicle that is unfixable and refuses to stand by the quality of their product. Paragon Honda is also unwilling to s Honda knowingly sells a defective vehicle that is unfixable and refuses to stand by the quality of their product. Paragon Honda is also unwilling to stand by the quality of the vehicles they sell and their unsatisfied customers. They legitimately took the money and ran... The Sales team was pleasant enough to work with but they were persistent and demanded that I give them the best rating on all reviews / surveys. I have since found the General Manager to be smug and unwilling to stand behind the quality of the Honda vehicles sold at Paragon. There is no satisfaction guaranty at Paragon Honda only processes, procedures and the warranty. I bought a 2019 Honda Passport Elite on May 18, 2019 and out of the box the vehicle proved to be defective. The infotainment system (navigation, back up camera, radio, connectivity to cell phone and proximity sensors) froze the very next day. The issue, which has been acknowledged by Honda and is unfixable, has occurred 3 times in a month's span. If you want a BRAND NEW vehicle that has a persistent issue with no permanent solution then this is your car. The temporary fix for this issue requires the pulling of fuses from the box under the hood, which in my case occurs quite often. I regret buying this car and dealing with both American Honda and Paragon Honda. I don’t recommend either. American Honda is run by complete morons. They acknowledge that they are unable to fix the vehicle and only will provide "goodwill" compensation after the issue has been resolved. It must be nice to have a position where attributes such as accountability and quality assurance are not required. A minimal amount of research will show that the issue is quite pervasive so buyer be ware. I've been told by the service center manager and expert tech that there is a software bug with the Passport. In the absence of a fix I've been instructed to cease using any of the above features. After buying a car that cost $47k I’m unable to use basic features that I paid for and am forced to use a portable Bluetooth speaker for music and navigation. Aside from the lack of quality of the vehicle and inconvenience this has caused, I have significant concerns about the safety systems as this issue affects more than just the radio and I often drive with two small children in the vehicle. The sensors are impaired when the computer freezes and I’m afraid that in the unfortunate occurrence of an accident that such features will fail. I have no confidence that American Honda is able to deliver a properly functioning safety system when they are unable to design a functioning infotainment system. I find it unacceptable that both American Honda and Paragon are unwilling to stand by their product and provide a solution. The GM of Paragon dismisses the issue as a broken radio which shows that he’s quite ignorant of a product being sold at his shop. Assuming that it is just the radio, Honda has failed to deliver the functionality of the most basic of all features. Research on the Passport prior to buying it showed that the infotainment system had been described as finicky but thats not correct - it’s outright flawed and there’s no fix in sight. It's easy to provide good service when a quality product has been sold but true character is revealed when it becomes necessary to deal a defective product. Both Paragon Honda and American Honda have failed in this regard and have been unwilling to make good in my case. My decision to purchase a Honda is regrettable. I can imagine that the dealership will respond in defense however the facts are: 1. The vehicle was sold (and continues to be sold) with defective software - seems criminal to me 2. American Honda does not have a permanent solution 3. I had issues the day after I drove it off the lot 4. Neither Paragon nor American Honda have done anything to address my dissatisfaction. 5. The infotainment system will continue to freeze if any features other than the clock are used. I do not recommend Honda or Paragon Honda after this dissatisfying, frustrating and ongoing experience. More
by CW
Employees Worked With
Fernando Urdininea
June 28, 2019
Excellent My experience for Honda is a 100. Very excellent dealership i recommend everyone to come and buy a car. Have no complain great customer service. My experience for Honda is a 100. Very excellent dealership i recommend everyone to come and buy a car. Have no complain great customer service. More
by Ashley2125
Employees Worked With
Diego A Soberanis
June 27, 2019
A pleasant experience Mr. Angel Marmol made leasing a car from Paragon Honda stress free. He explained all available options and monthly payments on a few vehicles. I left Mr. Angel Marmol made leasing a car from Paragon Honda stress free. He explained all available options and monthly payments on a few vehicles. I left the dealership satisfied and with a new 2019 HR-V. More
by TonyJet
Employees Worked With
Kenneth Marrero, Angel Marmol
June 27, 2019
2011 Honda Accord Sivaraj and the Paragon team were extremely helpful and professional from start to finish. Highly recommended. All my question were answered. Thank Sivaraj and the Paragon team were extremely helpful and professional from start to finish. Highly recommended. All my question were answered. Thank you for everything More
by j5
Employees Worked With
June 26, 2019
Ali was very confident I have walked out a few dealerships for not giving me a fair price in accordance to KBB. I know the KBB is not the most accurate way of judging a car I have walked out a few dealerships for not giving me a fair price in accordance to KBB. I know the KBB is not the most accurate way of judging a car but it gets me in the ball park. Most dealers wouldnt even come but a few thousands from KBB dealership certified pre own price. Ali worked with me and my fiance staying late even after they close to make sure everything was in order for us to drive away that night. His pricing was fair and I felt like good about it. There were numerous times we had to go out to my car for a quiet space to call my insurance, bank to fiance, and talking the price/car over with my fiance. Ali was very very patient and giving us time to do all that. There was no hassel either when it came to using my own financing with my bank since they weren't able to best the interest rate onwas given. The finance guy named Paul was also great and getting all the payment from my bank to the dealership set. I'd come back here to buy another car if I ever needed another car. It's about an hours drive when i got 4-5 honda dealerships around me. There is a reason this place is busy busy inside they are there to make you a deal. More
by MichaelDinh
Employees Worked With
Paul, Ali Elhage
June 26, 2019
New Purchase of 2019 Honda The employees in Sales and Finance were very helpful in choosing a car that was work buying but also very friendly when cooperating with us . The employees in Sales and Finance were very helpful in choosing a car that was work buying but also very friendly when cooperating with us . More
by KateSalazar
Employees Worked With
Haitham Elkholi, Gary Lin
June 25, 2019
Again outstanding service from this team! I had excellent experience with Rob Patel and the team of Paragon Honda. It’s our 6th vehicle from this manager and team! The Paragon Direct team ma I had excellent experience with Rob Patel and the team of Paragon Honda. It’s our 6th vehicle from this manager and team! The Paragon Direct team makes buying a car so easy and hassle free!! Thank you Rob, Fazi and Brian Benstock for making it so easy!!!! More
by Sandra D
Employees Worked With
Fazi, Adrian Stephens, Rob Patel
June 25, 2019
Very professional and very courteous. Mariano is the man. Guy got straight to the point told me what it was and he was very Honest with me. Make sure you ask for Mariano if you’re ever Mariano is the man. Guy got straight to the point told me what it was and he was very Honest with me. Make sure you ask for Mariano if you’re ever at Honda paragon. Everybody else I dealt with can’t remember names were very pleasant and easy to deal with. 👍 More
by Les1
Employees Worked With
