In October 2018, I went to Paragon Honda to trade-in my Honda Certified 2014 Honda CR-V LX for a new 2018 Honda CR-V LX. The team of Mr. Haitham Elkohli (sales consultant) and Mr. Md. S. Majumder (business manager) assisted me on that day. Sometimes certain people walk into a dealership that don't have a high credit score, and they don't have a large amount of money as a down payment either, and furthermore they are on a fixed monthly budget. It is under these circumstances that a prospective buyer can differentiate whether the sales person and the business manager are just trying to make a sale or are they really concerned with helping out the person based on his/her needs. I fall into the financial situation described above. Mr. Elkohli and Mr. Majumder were patient, listened to my concerns, answered all my questions, helped me in making the right decision and overall provided an excellent overall service. Thank you.