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Paramount Ford

Valdese, NC

4.9
2,339 Reviews
Paramount Ford Hyundai in Valdese, NC, also serving Hickory, NC and near Asheville, NC is proud to be an automotive leader in our area. Since opening our doors, Paramount Ford Hyundai has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford, Hyundai or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whatever your credit history, or even if you are a first time car buyer, you can trust that Paramount Ford Hyundai will get you into the car or truck you choose with professionalism and attention to your needs. Paramount Ford Hyundai has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Paramount Ford Hyundai offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (888) 903-3384 if you have any questions or comments.
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101 Malcolm Blvd.

Valdese, NC

28671

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Showing 2,340 reviews

December 14, 2013

We had a great experience with Paramount Ford. We will recommend them to anyone that we know. They were friendly, helpful, kind, and very personable. More

by brookeyboo33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott McKinney
Dec 16, 2013 -

Paramount Ford responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such awesome feedback! We are always pleased to hear back from happy customers; reviews like yours provide encouraging feedback and let us know we are meeting our team goals. Until we have the pleasure of working with you again please be sure to like us on Facebook and follow us on Twitter. Sincerely, Randy Pennell

December 11, 2013

My salesman was Michael Connell, he was very helpful, explained everything in detail and was very friendly. I would definitely recommend this dealership. Carol Watson More

by carol63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 12, 2013 -

Paramount Ford responded

Thank you for taking the time to share your feedback! I am very pleased to hear that our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Paramount Ford. We can’t wait to see you for your next servicing appointment; be sure to check out our latest deals on Facebook and Twitter before you come in. Best, Randy Pennell Sales Manager rpennell@paramountauto.com

December 09, 2013

Paramount Ford Hyundai of Valdese was the 4th dealership I had been to in a week and from the moment I walked in the door I was treated with warmth and respect; it was also the first place where I did not f More

by GaryKreahling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 12, 2013 -

Paramount Ford responded

Thank you for the excellent review! It is great to know that Michael was able to provide you with pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Also, make sure to visit us on Facebook and Twitter to take advantage of our exclusive specials. Randy Pennell Sales Manager rpennell@paramountauto.com

December 06, 2013

The price range was ok for the used car section but sales/financial not very willing to negotiate any. The sales man was ok but not very familiar with the vehicle. The experience was ok not outstanding More

by amyg73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 12, 2013 -

Paramount Ford responded

We would like to thank you for sharing your experience. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Regards, Randy Pennell Sales Manager rpennell@paramountauto.com

December 04, 2013

Not happy with service when we returned to pick up the new vehicle. Felt rushed and in the way now deal was done. Out son was interested in our traded Hyundai but was not contacted further. More

by olanpamH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Taggart
Dec 12, 2013 -

Paramount Ford responded

On behalf of our dealership, we would like to extend our apologies to you for your last visit with us. We strive to ensure an excellent experience and since we did not provide this in your case, we want to make things right. We would appreciate the opportunity to hear more about what happened and take steps to resolve this situation. Please contact me at your convenience. Randy Pennell Sales Manager rpennell@paramountauto.com

November 30, 2013

I had a Chevy Malibu that I was in love with. Unfortunately, I was struck by another driver and it was totaled. After the settlement, I was left with the task of purchasing a vehicle. I'm a young More

by enwithers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 02, 2013 -

Paramount Ford responded

Thank you for writing this review-- it's honest feedback like this that brings ear-to-ear grins to our staff! Customer service is our main concern and your review is an example of the way we strive to operate. Paul is a valued member of our team and it sounds like he and the rest of our staff worked together like a well-oiled machine to make sure you left Paramount Ford Hyundai of Valdese totally happy. Keep in mind that just because the purchase is over doesn't mean our dedication to service is over. Give us a call if a question or concern about your latest purchase comes up. Sincerely, Randy Pennell Sales Manager rpennell@paramountauto.com

November 29, 2013

Michael did a great job. He ask what I was looking for in a vehicle and did his best to get me into one. The staff after the sales has always been thoughtful and courteous. This is the fourth vehicle I have More

by donnajduck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Scott McKinney
Dec 02, 2013 -

Paramount Ford responded

It was a pleasure to read about your fourth experience with Paramount Ford Hyundai of Valdese; congratulations on your new purchase! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that Michael was able to provide you with a memorable experience this time around. It's fantastic that we have earned your trust and repeat business; we look very forward to seeing you again in the future! Sincerely, Randy Pennell Sales Manager rpennell@paramountauto.com

November 23, 2013

My experience was GREAT!!! They are all very friendly and willing to try and do what ever it takes to get you in the vehicle you want!! More

by Diana White
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott McKinney, Jonathan Taggart
Dec 02, 2013 -

Paramount Ford responded

Thank you for taking the time to write this fantastic review and assign our dealership such a wonderful star rating! Our pain priority is showing our guests just how much we value them by working to ensure total satisfaction. The experience you describe is the ideal situation we strive for and we are very grateful to you for recognizing our efforts. See you again soon! Sincerely, Randy Pennell Sales Manager rpennell@paramountauto.com

November 21, 2013

I was very impressed that Paul did not try to pressure me into buying a car. I am a woman and did not feel like I was being treated any differently than would have had I been a man. That is important becaus More

by bmassey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 24, 2013 -

Paramount Ford responded

Betsy, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear that we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Sincerely, Randy Pennell Sales Manager rpennell@paramountauto.com

November 14, 2013

Exellant service and pricing. Robert Boston was very helpful and friendly. Test drive and completion of paperwork took less than 2 hours. Scott also worked with several banks to find the best interest r More

by andy0916
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott McKinney
Nov 18, 2013 -

Paramount Ford responded

Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. At Paramount Ford Hyundai of Valdese, we are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. Im so happy to hear that we were able to help find the perfect truck for you. We would love to work with you again. Sincerely, Randy Pennell Sales Manager rpennell@paramountauto.com

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