Paramount Ford

After visiting several dealerships I chose Paramount Ford because they were friendly and down to earth. I had already dealt with numerous sales people and at Paramount Ford and with Allen Marple I did not f because they were friendly and down to earth. I had already dealt with numerous sales people and at Paramount Ford and with Allen Marple I did not feel like I was getting tricked or pushed into anything. I would highly recommend anyone buying a new Ford or Hyundai call Allen Marple first and avoid the hassle. Buying a new car can be an exhausting and frustrating experience but not at Paramount Ford, they were great! More

Loved. loved, loved this car buying experience. I was very fortunate to find the car that I wanted on the Paramount Ford Hyundai Valdese website, and then I was extremely fortunate also to find the bes very fortunate to find the car that I wanted on the Paramount Ford Hyundai Valdese website, and then I was extremely fortunate also to find the best salesman anybody could be lucky to get. Michael Connell made this car shopping and buying experience great. Michael made me feel like a valued customer and far exceeded any other salesman that I have ever dealt with. Buying a car has always been a stressful experience but Michael really made it stress free! I wanted to let everyone at this dealership that I was impressed every step of the way. And I want the general public that may be thinking of buying a new or used car to know this place was a great place to buy a car. Great job Michael! I do appreciate all you did to assure that I was a satisfied customer. I give Michael and this dealership a top rating for being customer friendly and customer focused. More

I have found the services dept. very customer friendly and very professional in carrying out the desires of the customer. Marcus is always helpful and is a great asset to the company. and very professional in carrying out the desires of the customer. Marcus is always helpful and is a great asset to the company. More

The service was fantastic, zero stress, honest and the process was quick. Everyone was friendly and the product was as advertised. They were right on with price of vehicle and trade in. process was quick. Everyone was friendly and the product was as advertised. They were right on with price of vehicle and trade in. More

I was very impressed from the time I drove in the lot until I left I received the very best care possible he [Matthew Phillips ] brought the car we looked at to us and invited us in to discuss the car until I left I received the very best care possible he [Matthew Phillips ] brought the car we looked at to us and invited us in to discuss the car and my car [for trade] and the [biggy] the price!!! I had researched this type of car after I had looked at several cars then went back to deal with them he didn't know this until he quoted me a price and I knew it was on target with my #'s he got me and my family a cold soda and after some discussion I decided I would buy this car he had paper work to back up ever word he told me about the car and where it came from etc. long story short excellent salesman motivated to sale and totally honest and courteous I would go back in a minute and I will tell my friends and family of my super nice experience with Matthew and Paramount Ford Hyundai in Valdese NC Thanks Matthew for a well spend Saturday and a super great deal my poor aching knee's also say thanks [I went from a manual to a automatic because it had got almost impossible to drive the manual . More

I visited Paramount Ford/Hyundai looking for a good used I visited Paramount Ford/Hyundai looking for a good used Ford Focus. There was a nice 2012 black Focus four door on the used car lot. I was greated b I visited Paramount Ford/Hyundai looking for a good used Ford Focus. There was a nice 2012 black Focus four door on the used car lot. I was greated by Alvin Webb, Alvin was very knowledgable about the product and was able to answer all my questions regarding ride quality, milage and so on. I was going out of town so I was not able to drive the car so my wife came to the dealership later that day and secured the car until I returned home the following weekend. The following Saturday we test drove the car and it was exactly what I was looking for. So, we completed the paperwork got in the car and left. This is where the story gets better! My wife and I stopped at Subway for lunch and when I goit back in the car all the dash lights were on and would not go out. So, we returned to the dealership and the service department (sorry, can't remember the service managers name) was very helpful and put a mechanic on it right away. Well much to our dismay we had to leave the car behind because it needed a computer modual ordered and would not be received until the next Monday or Tuesday. The head service manager and Alvin approached my wife and I and offered us a loaner vehicle to drive until the car was repaired. The point is even though the car needed repaired and we could not take it with us, your sales and service team stepped up and did all they could to make what could have been a bad situation into a positive situation. Thanks to Paramount Ford/Hyundai and the staff! Rick Gullette More

The sales staff at Paramount Hyundai is top notch. They The sales staff at Paramount Hyundai is top notch. They were kind and courteous. They were knowledgeable about the product line, and were happy to an The sales staff at Paramount Hyundai is top notch. They were kind and courteous. They were knowledgeable about the product line, and were happy to answer any questions I had pertaining to the vehicles. I feel like my salesman done his best and worked hard to get me the best deal possible. The service department at Paramount Hyundai is great as well. They always try to work with me and schedule my appointments at my convenience, and if they are unable to that, they will usually work me in. The technicians know these vehicles inside and out, and the quality of work is excellent. Overall, I am extremely satisfied with the Hyundai brand and would consider purchasing another New Hyundai from Paramount when the time comes. More

We bought our first Hyundai Elantra in 2006 from salesman, Michael Connell. Michael treated us with the upmost respect and care. He took the time to find out what we were looking for in a vehicle, salesman, Michael Connell. Michael treated us with the upmost respect and care. He took the time to find out what we were looking for in a vehicle, and answered all of our questions. Michael was friendly, sincere, and patient, which was quite a pleasant change from previous experiences with other car salemen over the years at other dealerships. We did not feel rushed or pressured. After we purchased our vehicle, we took it to this same dealership for all of our service needs. The service technicians always took the time to look over our vehicle and let us know if any part was wearing or needed to be changed, and what scheduled maintenance was due. They never pressured us to perform any work, but always explained what was needed and how much it would cost to fix it, and in some cases offered alternatives to lower the cost. The final cost of any repairs was always within the estimate we were provided, and we were treated as friends throughout the process - never just as a "customer". We know that when we take our car in to Paramount we, and our vehicle, will be taken care of. We also take our old Ford truck in to them for service. After we gave our 2006 Elantra to our daughter, we decided to purchase another car. Paramount Hyundai was our first choice because of our remarkable experience with them. We did look at another make of car similar to an Elantra at another dealership, but were met with that typical “car salesman” routine. That only cemented our decision to once again purchase an Elantra at Paramount Hyundai from Michael Connell. This purchase experience exceeded our previous experiences. The manager was also involved and made sure we received all of the incentives we could towards our new car, and even gave both of us very nice Hyundai key rings! They keep in contact with us, and always thank us for coming to their dealership. I’d say whoever is training these people has hit the “mark”. Thanks Michael Connell, our Service Tech David, and all of the staff and managers at Paramount Hyundai. You guys rock! More

As usual,another great experience with Paramount Ford/Hyundai. I have purchased numerous vehicles from this dealership over the years and found each experience to be unbeatable based on price of veh Ford/Hyundai. I have purchased numerous vehicles from this dealership over the years and found each experience to be unbeatable based on price of vehicles, trade in value, friendly staff and overall an outstanding group of people to work with. Mark Robinson works hard obtaining the best deal and working with Allen Pruett in finance turns out to be a pleasant experience. Since dealing with Paramount over the years, I absolutely refuse to waste my time attempting to make deals with other dealers. Basically, if you fail to give Paramount Ford/Hyundai a chance to put you in a new or used vehicle, you may find you have paid to much. Why would I rate a dealer as high as I do Paramount Ford/Hyundai? Because they can't be beat, best prices, best deals and best people to deal with.. DJE, Hudson North Carolina More