Paramount Ford

My husband and I were referred to Paramount on Monday afternoon, at which time we stopped by on our way home from Hickory to Morganton. We had not decided to purchase me a new car; however, we were consi afternoon, at which time we stopped by on our way home from Hickory to Morganton. We had not decided to purchase me a new car; however, we were considering the possibility and Paramount ended up being our first and last stop as a direct result of Jonathan Kidd's friendliness, professionalism and drive to go above and beyond in order to make us happy customers. We sat in many vehicles Monday evening but did not test drive due to time constraints on our end with a one year old and again, having not decided yet to purchase a car. Jonathan kept his cool as we asked him questions about multiple cars back and forth Monday night. He was a gem! Always had a smile on his face, literally, and had answers to every question we asked him. Tuesday morning we decided to return to see Jonathan and get numbers regarding trade-in and for a 2012 Veracruz. *My husband also had a plan to stop in Hickory at different dealers so that I could see other comparable cars before deciding. At the end of a long morning, my husband and I decided to go to lunch and talk over the 'deal' that was before us for the Veracruz. I still had not seen my number one pick, Toyota Highlander. As we discussed this in front of Jonathan, he pulled up a Highlander that was in Hickory inventory and offered to get it for me to see. NEVER had I imagined a salesperson would do this. Jonathan was willing to go the distance to make sure that I was happy in my new car, whatever it wound up being. I agreed to his offer and we saw the vehicles side by side after lunch. I was majorly impressed by Jonathan's work ethic and genuine desire to make ME happy. I already wanted to send him something in return for his hard work! I could not make up my mind as I thought the Highlander was larger inside. My husband offered to measure it (with Jonathan's aide) and it turned out that the Veracruz was overall larger. I was officially sold but then changed from a blue car to a white one. That changed the price and negotiations. We eventually met with the Finance Manager (?) and he went over the specs with us. As we were about to leave, genuinely wanting to seal the deal, he offered us the blue car at a lower price. We compromised with adding in hitch and remote start at our cost and FINALLY bought my car! Through it all, we were met with professionalism, honesty and the feeling that we were already their customers even though we had not bought yet. My car was detailed while we were signing the documents. Jonathan went over everything about my car with us before we left and even showed us under the hood, etc.! He was phenomenal! Truly, this experience was awesome through and through! I just hope Jonathan earned some rest from us! I look forward to hearing when friends want to buy a car because this will be the place I tell them to go. They don't have to look any further. We didn't. Paramount was literally the one and only car dealership that we stopped at. Never would I have thought that would happen. Thank you Jonathan!!! More

Good experience. Not quite sure that I got a great deal but I got a good one. Car is nice. Mark Robinson made us fee lat home. When I get rid of my 2003 Grand marquis, I may go back to these guys. but I got a good one. Car is nice. Mark Robinson made us fee lat home. When I get rid of my 2003 Grand marquis, I may go back to these guys. More

it was overall great place to do business with. the staff was friendly and helpful. the salesman(Michael Connell) show us all about the santa fa that we bought he was a great help. i would send any of our fr was friendly and helpful. the salesman(Michael Connell) show us all about the santa fa that we bought he was a great help. i would send any of our friends to you . thank you for making us have agood day. More

We just purchase a F150 truck from Paramount we worked with Scott what a great person to deal with.If your looking for a new vehicle this is the place for you what and awesome team to deal.Always make you with Scott what a great person to deal with.If your looking for a new vehicle this is the place for you what and awesome team to deal.Always make you feel right on home. More

I was so pleased with everyone's help and attention to exceed my expectation of buying a car. I came there to just see what is available,prices,and what kind of financing. I haven't bought a car in 10 yea exceed my expectation of buying a car. I came there to just see what is available,prices,and what kind of financing. I haven't bought a car in 10 years. Wasn't planning to buy till August. I have never purchased a service contract or gap contract in 48 years, 18 vehicles. I was really shocked over the low APR. My wife will be the primary driver. She was overwhelmed,no idea we were going to purchase a car. This purchase was for her comfort and safety. I felt that I was treated with HONESTY and RESPECT. More

Everyone at Paramount was very nice and helpful. Our salesman was very pleasant. He answered all of our questions and did not pressure us into buying. I usually hate the car buying experience, but the salesman was very pleasant. He answered all of our questions and did not pressure us into buying. I usually hate the car buying experience, but the people at Paramount made both my husband and I feel at ease. We also received what we consider to be a very good deal. We looked at other dealerships for the same type of truck and none of them came close to the offer we received at Paramount. I would highly recommend car shopping at Paramount. More

We were really impressed with how friendly Jonathan was and how knowledgeable he was about the car we were buying. We did have to wait awhile for the whole process to be complete but Jonathan did what he c and how knowledgeable he was about the car we were buying. We did have to wait awhile for the whole process to be complete but Jonathan did what he could to try and get the process to go faster. Overall our experience with Paramount was good. More

every one we meet was very friendly .no one presured us to do anything all made it seem it was a joy to serve us. were were given choices not made to feel that we had to do anything. scott work to find wh to do anything all made it seem it was a joy to serve us. were were given choices not made to feel that we had to do anything. scott work to find what we wanted and worked to keep it in our budget. the friendliness of the entire staff made us want to do bussiness with the dealership. More

I recently totaled my car after accidentally running a red light (first wreck after driving 43 years). I loved my car - a 2005 Mercury Montego. Stopped at Paramount in Valdese on my way to Hickory to st red light (first wreck after driving 43 years). I loved my car - a 2005 Mercury Montego. Stopped at Paramount in Valdese on my way to Hickory to start looking for something else. We drove a Sonata, and then my husband asked if there were any used Mercurys on the lot. Much to our surprise, there was a 2005 Mercury Montego, in extremely good condition with a few thousand miles less than mine had. We drove it, and couldn't really believe we found the very same car in such good condition. We've been driving it for a week now, and everything seems great! I'm happy because I didn't want to have another car payment right now, so with the insurance settlement, I basically broke even. We also spotted a used Ford Ranger and ended up buying that for my husband too! David (Jason) Finney was great to work with - never pushy. Very attentive and helpful! More

My overall experience was great!!! This was my first time buying a New car and all of the employees at Paramount Ford-Hyundai were very helpful. Brandon Arrowood was very easy to talk too and answered all of buying a New car and all of the employees at Paramount Ford-Hyundai were very helpful. Brandon Arrowood was very easy to talk too and answered all of my questions. When it came down to the price,Randy Pennell work very hard to get my payments at the rate I needed,and he had a very relatable personality. I have spoke highly of my 2012 Hyundai Sonata and the professional quality service I recieved while in their dealership!!! More