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Paramount Ford - Service Center

Rutherford College, NC

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27 Reviews

27 Reviews of Paramount Ford - Service Center

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September 11, 2013

I have found the services dept. very customer friendly and very professional in carrying out the desires of the customer. Marcus is always helpful and is a great asset to the company. More

by ggharb
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
marcus
Sep 12, 2013 -

Paramount Ford responded

I am glad to know that you are impressed with our Service Department! Marcus is a valued member of our team and he will be happy to read your feedback. Your loyal business is greatly appreciated and we look forward to the next time we see you. Be sure to check us out on Twitter and Facebook for access to our exclusive specials! Best Regards, Randy Pennell Sales Manager rpennell@paramountauto.com

September 04, 2013

The sales staff at Paramount Hyundai is top notch. They The sales staff at Paramount Hyundai is top notch. They were kind and courteous. They were knowledgeable about the product line, and were happy to an More

by bww78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Harmon
Sep 09, 2013 -

Paramount Ford responded

Thank you for taking the time to write this excellent review! It's wonderful to know that we have earned your trust and loyal business. Congratulations on your recent purchase; we look forward to working with you again in the future. Be sure to check us out on Twitter and Facebook for access to our exclusive monthly specials! Best Regards, Randy Pennell Sales Manager rpennell@paramountauto.com

August 09, 2013

I take my Hyundai Sonata and Ford Expedition for service to Paramount Ford dealership. I recently brought my Hyundai in for service on a Saturday and the overall service was great! Service advisor was very More

by rarod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trista
Aug 13, 2013 -

Paramount Ford responded

Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am happy to hear about your positive experience with us. Visit us on Twitter and Facebook for access to our exclusive specials. Best Regards, Randy Pennell Sales Manager rpennell@paramountauto.com

May 10, 2013

I went in without an appointment to check on a promotion, and while there asked about a problem I was having. They looked at my car very quickly and also checked the air filters. The filters were very dir More

by debapr2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry, don't remember
May 10, 2013 -

Paramount Ford responded

At Paramount Ford Hyundai of Valdese, our entire team is dedicated to customer service and satisfaction in all areas of our dealership. We are encouraged to know you have noticed these efforts and have walked away a happy customer! Please do not hesitate to let us know if we can do anything else for you. Until we meet again, be sure to follow us on Facebook and Twitter. We offer exclusive deals and specials to our social media family. Thank you, Randy Pennell - Sales Manager | rpennell@paramountauto.com

April 18, 2013

This is my second Hyundai. I love the car, it is very dependable and gets great gas milage for the size of the car. I am very impressed every time I take it in for service, the dealership is fantastic. More

by rarlala1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 18, 2013 -

Paramount Ford responded

I really appreciate you taking the time to leave this excellent review for our dealership. At Paramount Ford Hyundai of Valdese, we strive to deliver top-notch service to every one of our guests. I’m so happy to hear our outstanding employees were able to convey that promise to you. I look forward to working with you again in the future. Make sure you take a look at our Facebook and Twitter pages to save on your next service appointment with our exclusive coupons and offers. Thanks again! Best regards, Randy Pennell - Sales Manager | rpennell@paramountauto.com

April 15, 2013

Since buying my Ford Taurus X, I have had nothing but great service at Paramount Ford Hyundai in Valdese NC. Because I live more than 25 miles from the dealership, it is important my service appointments More

by rogerdwarren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Harmon
Apr 15, 2013 -

Paramount Ford responded

Thank you so much for these kind words for both our sales and service departments! It is very important to us at Paramount Ford Hyundai that we provide every guest with fast and reliable service to ensure any inconvenience is minimized. It makes me so happy to know this has been the case for you. Our exceptional staff will surely appreciate your flattering recommendation. Thanks again for being such a great customer! Before your next visit, be sure to “Like” us on Facebook and “Follow” us on Twitter to get exclusive online coupons and specials. Best Regards, Randy Pennell - Sales Manager | rpennell@paramountauto.com

April 04, 2013

had a fairly good expericence, price was alittle high for oil change, could have gotten it cheaper somewhere else. Did not have to wait very long, which was good, everyone was friendly. Nothing else speci More

by stameyb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JC
Apr 05, 2013 -

Paramount Ford responded

Thank you for leaving your honest feedback for us. It’s good to hear that you thought our staff was friendly and that overall you had a good experience. At Paramount Ford Hyundai, delivering fantastic customer service is our top priority and I'm sorry that you felt the price was a little high. I hope that our excellent customer service made up for this. If you would like to discuss this issue, I am here to help. Please contact me at your earliest convenience. Sincerely, Randy Pennell - Sales Manager | rpennell@paramountauto.com

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