Paramount Kia of Asheville

I went just to look and met Ron King. He was a great guy! Not the usual car salesman. Found a car that I really liked and even got a great APR and monthly payment. Had a few calls afterward to make s guy! Not the usual car salesman. Found a car that I really liked and even got a great APR and monthly payment. Had a few calls afterward to make sure I was still happy with my purchase. But a month later, the 2012 car I purchased was leaking oil. I took it to my local dealer since it was still under warranty. I ended up paying $75 to clean up my engine and a new oil filter because the local dealership thought when Kia of Asheville changed the oil, they left the oil filter loose; which can happen. When I contacted Ron, he said he would speak with his manager. Never received a call back. Ron again said he would take care of it. Still no call. I emailed the used car manager and didn't hear back. I finally received a call from David over service. I was obviously contacting the wrong people. Within 2 days I had a check in my mailbox for reimbursement for the charges to clean up my engine and said he would detail my car. This made things finally right. I was a little frustrated but in the end, everything worked out. Thanks David! More

I went there with a price in mind and they made it happen they were nice and not pushy .Vicky Sherlin and Josh Dehart were polite and work with me on the price and it was quick they were nice and not pushy .Vicky Sherlin and Josh Dehart were polite and work with me on the price and it was quick More

First let me say that the Sales team at Paramount is an awesome bunch of people. Craig Anderson was our salesman. Courteous, friendly and worked very hard to get us into the car of our choice....Before we awesome bunch of people. Craig Anderson was our salesman. Courteous, friendly and worked very hard to get us into the car of our choice....Before we left the lot, we identified with Craig that there was a problem with the heating system,,to which Craig held true to his word and made sure the vehicle would be repaired.. Paramount supposedly, "fixed" the problem, at no cost to us,,AND , I am very grateful... Sales and Finance.."Thumbs Up!"...... The real nightmare begins with the SERVICE DEPARTMENT....Buyers beware!! Take a course at your local college in Auto Repair if you want the job done correctly!! I was told to bring the car in,,they diagnosed the problem...and after being there for 2 to 3 hours...Gave me a ride home...No offer of any other transportation at that time..Then it was order the part and wait.. I DO understand that these things can take time,,but The attitude of these folks would make a preacher complain!! This was a used vehicle purchase,,But, they knew of the problem at sale and agreed to "make it right" I thought these vehicles go through an inspection before they are sold?? After complaining relentlessly,,and 5 days later, they agreed to a rental, ,But, first saying They would get the rental if we would pay half the cost!! REALLY? They finally agreed to a rental..I guess 2 days out of 7 are better than nothing? So,,,I get the car back yesterday...Not really noticing at first and excited to have my vehicle back...I finally noticed the top cubby wasn't closed all the way...inspecting further I see the dash is not even back in place,( a wide gap ) and the heat vent is in such a bind that it's popped upwards and out..SO now I have a few options,,,Take it back and go through another nightmare,,Find a real Dealership that's capable of doing the repairs,,or contact an attorney to envoke my rights as a consumer!!! Or should I go to the news with it?? This has been one awful experience!!! More

I wanted to write unsolicited feedback on my first and great experience at this KIA dealership. Josh Flowers went above & beyond to make a new car purchase ('14 Sportage) easy as well as introduce my fam great experience at this KIA dealership. Josh Flowers went above & beyond to make a new car purchase ('14 Sportage) easy as well as introduce my family to the Asheville area which is new for us. He introduced us to his teammates and worked a great deal for us. Patience and professionalism were shown at all times. It's a long process from the moment you walk in to drive away and he was there all the time tenaciously working a smooth transaction. Hopefully he will be a long-term asset to team KIA Asheville! Thanks again. More

In the past year, we bought 3 used cars from Paramount Kia, Tunnel Road. One daughter in College, and one a Senior in high school, we needed safe and economical used cars. We told Ray the budget and typ Kia, Tunnel Road. One daughter in College, and one a Senior in high school, we needed safe and economical used cars. We told Ray the budget and type of cars we were looking for and within a few days, he called us with the "perfect" car for each of my girls. Ray was a pleasure to work with on all 3 occaisons and would recommend him to anyone. It was no stress, no pressure and it was nice to have someone looking out for us and finding us the right vehicles. Thank you Ray, and Thank you Paramount! Nina Kis Bradbury More

I went into the dealership on the morning of 31 October---"just to look around." Anthony Carter came out to the lot. His approach to selling was really great. There was no pushiness--he just in a v October---"just to look around." Anthony Carter came out to the lot. His approach to selling was really great. There was no pushiness--he just in a very matter of fact way talked to me pointing out the features of the various models on the lot. I really had no intention of buying a new car that morning but after Anthony informed me of the rebate program and that they should give me a good trade-in on the Honda Element I drove in---after a while I decided that the time was right for getting a new car. I decided on a 2014 Forte and so far I have been very pleased with it. I will have no hesitation in recommending Kia of Asheville and particularly Anthony Carter to friends in the future. More

I was not expecting to buy a car. I was only looking. Ossie, was fabulous. He had the people skills needed for a salesman. Excellent dealership. Ossie, was fabulous. He had the people skills needed for a salesman. Excellent dealership. More

Craig treated us like we were Very special. He explained details of car and actually chose a little red Soul, he thought perfectly suited our needs. His choice was AWESOME and we are VERY happy with our Sou details of car and actually chose a little red Soul, he thought perfectly suited our needs. His choice was AWESOME and we are VERY happy with our Soul. I will and have recommended someone go see Craig to purchase a new Kia. Nat was another fellow who was GREAT in helping us with our purchase. In fact, EVERYONE we met there were extremely friendly. More

We are very pleased with all aspects of our purchase of our 2014 Kia Sorento. We have no complaints what so ever. We have and will continue to recommend both the dealership and our salesman. our 2014 Kia Sorento. We have no complaints what so ever. We have and will continue to recommend both the dealership and our salesman. More

We arrived late and the sales staff invited us to stay and discuss what we were looking for. The staff were not high pressure in the least. They talked to us about our options. We came in thinking abou and discuss what we were looking for. The staff were not high pressure in the least. They talked to us about our options. We came in thinking about an used car but because of the very courteous and friendly attitude of Andrew Newhouse, I decided to look at a Rio while my husband talked to the sales manager. We took the Red Rio!! Andrew is what I call a "gentle" sales person. I'm quite sure that I would buy another car from him! More