Paramount Kia of Hickory

The experience was great. I don’t like shopping for cars. They reached ton Me through a car search on internet. They weren’t that close. But I asked for best price they gave I don’t like shopping for cars. They reached ton Me through a car search on internet. They weren’t that close. But I asked for best price they gave me the best price I had found. All this was through texting. That was a pleasure. No pushing things i did not want. Since I was couple hours away and with my work hours they even had it delivered. Thanks paramount Kia More

Positive attitudes, stern, direct, attention to detail, seeking a sale, friendly, nice, funny, respectful, reliable seeking a sale, friendly, nice, funny, respectful, reliable More

It has a very relaxing atmosphere. peaceful music playing. It seemed very busy, but I would expect that somewhere that’s taking the time to truly take care of their customers. peaceful music playing. It seemed very busy, but I would expect that somewhere that’s taking the time to truly take care of their customers. More

The dealership was clean and very professional. While walking about the Golden Rule 101 stuck out to me. You can tell these guys work hard, and have a standard in place of excellence. While walking about the Golden Rule 101 stuck out to me. You can tell these guys work hard, and have a standard in place of excellence. More

Trent was extremely personable and attentive - I believe any shortcoming personally perceived is in his training - but I am not sure. - one thing I did not appreciate was he asked for a review to be complet any shortcoming personally perceived is in his training - but I am not sure. - one thing I did not appreciate was he asked for a review to be completed while we were both sitting - before the ink was dried - before I had taken possession or even been in the vehicle A $500 deposit was for delivery of the auto as they did not have one on the lot. That was on a Friday - the car came in on a Monday but I could not pick it up til Wednesday as I had a minor medical procedure performed. The financing details were to be worked out at that time. While they took a credit card or check for the $500 they would not accept either for the financing and had neglected to share that information previously. So I wired the monies for the bulk of the purchase. I was told it would take at least 24 hrs for verification from their side. They let me drive the vehicle home with a dealer tag. Trent spent 5 minutes or less going over a couple of the vehicle’s features - they should spend more time and I should have asked. I heard nothing on Thursday. I did charge the vehicle and sync the car play and Bluetooth without issue - however there was no sound - I could not use phone, navigation, etc at all. Those items should have been resolved and addressed before I picked up the vehicle I called the dealership on Friday and the funding had gone through - I explained the issue with sound and they said they would get it working when I came to sign the paperwork When I arrived Trent came out to hook up the Bluetooth and CarPlay and experienced the same issue. After trying a few things he gave up and told me I was to take it back to service. I told him “no” that was their job. It should have not been released with that issue. I told him to let me know when rectified. I got a ride home from a friend and sent an email explaining my frustration and stating I expected a fix by COB the following Tuesday or I would elevate the issue - I phoned Tuesday and was told it was fixed I must say - I have been able to drive the vehicle now a few road miles and absolutely love the vehicle - it is a pleasure to drive - and I am becoming more familiar with the car’s features There are some disadvantages as it has no room for a spare at all - I will however build my own- when I contacted the dealership to find what temp spare tire and wheel I would need they could not answer - they told me they would research and get back to me. They did get back to me and gave me the size. However the size given was not correct - it took me a while but I finally located the proper tire and wheel and it will be delivered the end of this week. More

Great dealership with great employees I've done multiple trades with paramount and always satisfied. trades with paramount and always satisfied. More

He was great. Highly recommend. Got us into a new car for a great payment. Highly recommend. Got us into a new car for a great payment. More

Amazing job understanding my needs n wants thank u so much i greatly feel like God new what he was doing much i greatly feel like God new what he was doing More

MJ was amazing! He was great with communication and very helpful! He was professional and was very on top of everything. I am so thankful we were able to work with h He was great with communication and very helpful! He was professional and was very on top of everything. I am so thankful we were able to work with him! More

Easy process, friendly people, very easy to work with. My salesman Brij was great and I would recommend Paramount Kia to my friends and family. My salesman Brij was great and I would recommend Paramount Kia to my friends and family. More