Paramus Chevrolet

Leasing or Buying a Chevy Traverse I wanted to lease a Chevy Traverse and went to the dealership in May to check their vaunted low price deals. They welcomed me very professionally but I wanted to lease a Chevy Traverse and went to the dealership in May to check their vaunted low price deals. They welcomed me very professionally but that was about it. As soon as I started asking for specific details of the numbers it threw them off. I had done a very good homework about the all the numbers of leasing a car. They started giving me numbers that did not add up. The only thing they were interested in was how much I was ready to pay per month. That is the oldest trick in the leasing book. When I asked the manager Brent CoFrancesco what the money factor rate was his answer, "Gee I don't know, I haven't gotten that question in a while. Let me check for you." He never came back into the room and I dealt with only the sales guys Andrew Soltis from then on. A manager that does not know the current money factor/interest rate but is happily quoting monthly rates, come on!!! Anyway, I kid you not but Andrew left the room every time (~10 times) I asked for a number, saying he did not know and had to ask his supervisor. A salesperson who is there to smile and just put some number in front of the customer without knowing what anything means!! Anyway their final offer was approximately $50/month more than the offer I had on the table with another dealer. When I mentioned the lower offer they insulted me by saying that it was a very suspicious offer. Finally when I mentioned that their numbers were not adding up they asked me to leave, as I was occupying too much of their time and they had to attend to other customers. At that time there were 4 other sales reps standing alone without a single customer in sight. I have since gotten a great lease deal on the higher Traverse model and ended up buying it. Paramus Chevrolet is the worst dealership experience I had. I am in the process of reporting them to consumer affairs department. More

Great experience buying a car I recently traded my 2004 Chevy Colorado for a 2011 Chevy Traverse at Paramus Chevy. The sales men Anthony Butler was a joy to deal with. I believe Ma I recently traded my 2004 Chevy Colorado for a 2011 Chevy Traverse at Paramus Chevy. The sales men Anthony Butler was a joy to deal with. I believe Martin the gentlemen in charge of trade-ins gave me a fare price for my truck. Gloria Carlson stayed late to get the financing done,and missed a dinner engagement because of it. It took four hours to get it done...(a little long) but overall it was a pleasant experience. I would highly recommend this dealership if your in the market for a new or used car ! More

Great experience I recently purchased a New Colorado from Paramus Chevy. I had never done a factory order before so it was all new to me. My salesman Bob Brooks kept m I recently purchased a New Colorado from Paramus Chevy. I had never done a factory order before so it was all new to me. My salesman Bob Brooks kept me informed and up to date. I couldn't be happier with my new truck and how I was treated by Bob and the entire staff. More

Excellent. A Pleasant surprise. It was my initial experience with Adaria, and continued help and information from Bob that brought me into this dealership. After contacting many, th It was my initial experience with Adaria, and continued help and information from Bob that brought me into this dealership. After contacting many, this dealership, most specifically these people, that made the decision for me with no hesitation. I was in a difficult situation, with my time at a premium, and finite funds. These people worked with me to make it possible for me to make a new car purchase, and made accommodation for my limited time. All information with specifics was provided to me up front, both online and by phone to help me evaluate the purchase and make my decision. Other dealerships were not forthcoming, and expected me to make multiple trips to them before I could pin down specifics. This was not possible for me, which Adaria and Bob understood. When I did come in to the dealership, Bob had everything at hand and ready to finalize, with no surprises, other than my surprise at the ease with which everything was accomplished. Mr. Monid was equally efficient, and had everything ready for me upon pickup of the vehicle, which went quickly and smoothly. I will happily recommend this dealership, and most specifically Bob Brooks and Adaria to anyone I know in the market for a vehicle. More

The Best Salesman ever!! I recently purchased a Corvette Stingray from Paramus Chevrolet. It's certainly a great day when you buy a Corvette, but what made it even better was I recently purchased a Corvette Stingray from Paramus Chevrolet. It's certainly a great day when you buy a Corvette, but what made it even better was the salesman, Bob Brooks. He just took away all the stress that usually comes with buying a car! He was very professional but his sense of humor, knowledge, and excitement about the car just made the whole experience fantastic. If you are thinking about buying a car I strongly suggest seeing Bob Brooks, he is the Best at Paramus Chevrolet!! Thank you again Bob! Brenda Knowles More

Excellent staff to work with! Bob was top of the line salesman from beginning to end to us driving away. He was friendly and accommodating, always putting us first. Great place to Bob was top of the line salesman from beginning to end to us driving away. He was friendly and accommodating, always putting us first. Great place to do business with. More

Do not do business with this dealership . I recently came off a Traverse lease and was told by my leasing company, US Bank, that Paramus Chevrolet was a designated return location. I even . I recently came off a Traverse lease and was told by my leasing company, US Bank, that Paramus Chevrolet was a designated return location. I even confirmed this afterwards with Fred, the Business Development Manager at the dealership. During my call with Fred, although he expressed disappointment that I will not be leasing another Chevy vehicle, he told me that they do lease returns Mon-Fri from 9 to 5 and that it will take 5 minutes to process. Upon arriving at the dealership this morning to return the Traverse and arranging for a ride home, I was immediately told by the General Manager that they are not a designated return location. After which I described my phone call with Fred 4 business days ago and the GM asked Fred to come to the front. Fred acknowledged the conversation and what he told me but said he has no room for the vehicle and cannot take it b/c of construction on the grounds. I asked him when the construction began and he answered "June", well before our call just 4 days ago in early December. I then turned around and showed him about 30 empty parking spaces. He said there was nothing he could do and after I thanked him for nothing he wished me a Merry Christmas. This dealership obviously only cares about new sales/leases and wants nothing to do with customer service. I assume they rejected the return out of spite only b/c I am not leasing a new vehicle with them. They are a horrible representation of Chevrolet. Stay away from this dealership, go elsewhere if you are smart. More