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Paramus Chevrolet
Paramus, NJ
1,537 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,537 Reviews of Paramus Chevrolet
May 15, 2018
Customer for life! There is no place else to buy a car, and if you are lucky enough to get Joe Lubnewski as your salesman you are lucky! I am a happy customer, as is my There is no place else to buy a car, and if you are lucky enough to get Joe Lubnewski as your salesman you are lucky! I am a happy customer, as is my husband, for 25 years! As Nike says, just do it! More
by Gloria
Employees Worked With
Joseph Lubnewski, Elisa Pfeiffer, Wayne Diaz, Junior Ortiz
May 15, 2018
Excellent Service Bryant was great getting me the deal I wanted without all the back and forth! I told him what I wanted and he delivered! Great experience highly recom Bryant was great getting me the deal I wanted without all the back and forth! I told him what I wanted and he delivered! Great experience highly recommend! More
by dbuzz123
Employees Worked With
Bryant Adams, Junior Ortiz
May 08, 2018
very friendly My salesperson Bryant was extremely friendly and helpful in trying to accommodate, even though it was close to closing time. I'm very pleased with the My salesperson Bryant was extremely friendly and helpful in trying to accommodate, even though it was close to closing time. I'm very pleased with the way everything was handled and happy with my new car Equinox! More
by CL
Employees Worked With
Bryant Adams
May 06, 2018
Andy!!! Andy made getting my first car that much more exciting!!!!! Great guy - great care salesman! Has helped my family in the past! Great experience! Thank Andy made getting my first car that much more exciting!!!!! Great guy - great care salesman! Has helped my family in the past! Great experience! Thank you! More
by Atal94
Employees Worked With
Andrew Soltis
May 03, 2018
Great experience buying our car We saw the 2016 Acadia online. When we called we spoke with Andy. We came in and he showed us the car. He was very nice and very knowledgeable abou We saw the 2016 Acadia online. When we called we spoke with Andy. We came in and he showed us the car. He was very nice and very knowledgeable about the vehicle. We left and decided to talk about it. He didn’t call back constantly to pressure us. When we were ready we went back to him and he helped us buy the car. It was a very laid back and easy buying experience. Andy was wonderful. And we love our car! More
by Joy4life
Employees Worked With
Andrew Soltis, Junior Ortiz
May 02, 2018
Painless Experience It was great to have Bryant as a resource throughout this car leasing process - he made it as painless as possible and worked hard to get us a great d It was great to have Bryant as a resource throughout this car leasing process - he made it as painless as possible and worked hard to get us a great deal! He is very knowledgeable, helpful, and personable, which made the experience even better. Will definitely be returning in the future once the lease is up! Thanks, Paramus Chevy! More
by catson
Employees Worked With
Bryant Adams, Wil Daan
April 29, 2018
Not friendly, do not stand behind their product. I bought a brand new 2016 Chevy Malibu, with every possible upgrade, about a year ago. Since that time, I have had to have the steering worked on, th I bought a brand new 2016 Chevy Malibu, with every possible upgrade, about a year ago. Since that time, I have had to have the steering worked on, the brakes and actual break pedal worked on, the gas and actual gas pedal worked on, two of the four high end tires blew out, the sun roof had to be worked on because it wouldn't close all the way, the parking assist had to be worked on because it failed to operate at all, and the Apple play almost never worked correctly. I was in the shop almost every other month - and for several days at a time. The one and only time I was offered a loaner car, it was a scary, dirty, smelly piece of junk with a bench seat that was broken and I could barely reach the pedals - I was told that was all they had. After that I transferred my service over to Paramus - only to find out they treat you much the same BECAUSE THEY ARE OWNED BY THE SAME COMPANY. I had to be persistent when the brakes went out because they thought I was just a woman who didn't know what ABS felt like. It took them two straight days to figure out there was a software problem - and when the manager called to tell me he actually, no joke, said how grateful I should be because it was serious and I should be proud of myself for being so persistent that I finally connected with HIM so HE could fix it for me. The last straw was a few weeks ago when I was on the highway and alerts start going off and the car brakes itself - from about 65 to 20 - I drove to Hawthorne. I explained I no longer felt safe in the car and I wanted them to buy it back. I was told that it was not their product, nor their problem, and that if I had a problem with the product, I needed to take that up with Chevy. I was able to persuade the manager to offer to buy back the car for a $1,500 LESS than what I was able to ultimately get elsewhere. I will never buy another Chevy again - or any car in its sister agencies. The two dealerships I was forced to work with treated me like a lesser person because I am female, and not only failed to stand behind the produce they sell, they treated me an an UN-VALUED customer and never once extended a simple apology for the hassle I was forced to be going through because of a product they sold. In contrast I just purchased a new Subaru and when the dealer made the tiniest of errors (weather mat in the back wasn't in there) they called, apologized, offered me some free coupons and genuinely cared that I would be inconvenienced by having to go back to the dealership to get the mat - they even offered to have it delivered!! Take my advice - steer clear of Chevy Hawthorne or Paramus. They treat you like you owe them for buying a product. They could take some serious lessons in customer service. Newsflash - we don't have to buy a Chevy from you - we don't even have to buy a Chevy. I bought a $46,000.00 car and I am so glad it wasn't with Hawthorne Chevy. More
by JESS
Employees Worked With
Bill Brunner
April 26, 2018
Five Star Service Great experience from beginning to end. Smooth transaction, friendly service and they were patient and knowledgeable. Every question answered compete Great experience from beginning to end. Smooth transaction, friendly service and they were patient and knowledgeable. Every question answered competently and best deals by far. More
by olujan7
Employees Worked With
Andrew Soltis, Wil Daan
April 25, 2018
Best Dealership Experience Bryant Adams is the consummate salesman I have ever dealt with. Knowledgeable, personable, respectful and without any pressure. Always listened to my Bryant Adams is the consummate salesman I have ever dealt with. Knowledgeable, personable, respectful and without any pressure. Always listened to my questions and always answered appropriately. Would highly recommend him. Five stars to Bryant. More
by BarbaraES
Employees Worked With
Bryant Adams, Robert Davidson
April 25, 2018
Moya - 3028 Chevy Equinox My experience with this dealership has always been superb and what I always expect. Andrew Soltis is great and is a pleasure dealing with for what I a My experience with this dealership has always been superb and what I always expect. Andrew Soltis is great and is a pleasure dealing with for what I am looking for in a car. Thank you Parmus Chevrolet and Andrew Soltis! More
by Moya418
Employees Worked With
Andrew Soltis
