Paramus Hyundai

when i first came to get at car by Hyundia of Paramus, Joey the sales guy was really nice, joked around a lot, promised me free oil changes for 2 years. I put my down payment and came back the next day to Joey the sales guy was really nice, joked around a lot, promised me free oil changes for 2 years. I put my down payment and came back the next day to get my car. Thats when i met Lem, he was really great, explained everything to me, and i bought the extra service package for the car, in case something goes wrong that wasn't in the cars warranty. So far i had an amazing experience. However, after i drove my new car off the lot, everything changed, when i called the next day requesting an owners manual, since my car didn't have one, it took 3 days for Joey to get back to me. When i wanted to get in writing that Joey had promised me free oil changes, he backed up, and said that i didn't qualify, since it was a September special and i bought my car in October. The only rep that was decent that i would recommend was Lem, he actually kept his word. To make a long story short, i had to record the next couple of conversations, which i got Joey and Lem to confirm that i was promised the free oil changes, and when i spoke to Eric, which is their manager, to confirm, he was very distracted, kept talking to other people while i was on the phone with him, very unprofessional. End result, i got a good car, but the service after i bought the car sucked!!! and i doubt i will go there for maint on the car, not worth the hassle More

Happy with the service because in the past I felt pressured to have services I did not want, but the past few times have been great (no pressure). I have been using the dealership for over ten years pressured to have services I did not want, but the past few times have been great (no pressure). I have been using the dealership for over ten years and was considering changing my service center. Now I will continue to go to Paramus service center. More

The service was great; a sales person was able to come help me within minutes of entering the dealership. The salesmen were very nice and friendly. We were able to negotiate a very affordable price. I lea help me within minutes of entering the dealership. The salesmen were very nice and friendly. We were able to negotiate a very affordable price. I learned all the new features of my car and was able to enjoy my time there. I loved the overall experience. More

Outstanding salesman, no hassle or hype, and excellent followthrough. There was one problem that did arise, and it was resolved be Eric (sales manager). Staff was very professional, and the price was righ followthrough. There was one problem that did arise, and it was resolved be Eric (sales manager). Staff was very professional, and the price was right. At pickup of the vehicle, the prep was perfect. More

we stopped in just to see what available options there were for the 2010 santa fe. vinnie worked hard to get us in a great car and we really appreciated all the effort put forth by the staff. the recept were for the 2010 santa fe. vinnie worked hard to get us in a great car and we really appreciated all the effort put forth by the staff. the receptionist enzina, was very personable and helped make the experience very enjoyable. we are pleased with our purchase and would go back to this dealer again. judy and joe More

This is why i rate this dealer one of the best in new jersey,the patients they have with they're customers is no#1 ,they help you out in every way possible ,they're courtesy is the best..as soon as you w jersey,the patients they have with they're customers is no#1 ,they help you out in every way possible ,they're courtesy is the best..as soon as you walk in the store you already feel like a car owner..they're professionalism is one of a kind ...if you have any kind of problems they will try to take care of you in everyway..in this dealer there is no standing around waiting to be served,if your looking to buy or lease a new,DODGE or HYUNDAI and live in the NEW JERSEY area i highly recommend you to stop at PARAMUS HYUNDAI,you won't leave without a smile on your face..just like i did 7/30/2010 More

I love this dealership they were awesome great prices and friendly service. The owner is fabulous thanked me for my business will refer this dealership to all my friends and family. The facility is very clea friendly service. The owner is fabulous thanked me for my business will refer this dealership to all my friends and family. The facility is very clean and well kept. I am glad there is a place for me to pr the store. More

The service was so bad. From the front desk- we were not welcomed right away. A sales person was chatting casually with another sales person when asked if he could take us and he looked at us as if making a welcomed right away. A sales person was chatting casually with another sales person when asked if he could take us and he looked at us as if making a judgement on whether we would be worth his time or not and he said that he was busy right in front of us. When we finally got a sales agent, it was like pulling teeth trying to get answers to our questions. The sales person was arrogant and condescending. He acted as if we were wasting his time. He did not fight one bit to gain our business. You can tell why this dealership has such a low rating- its corporate culture fosters lazy sales personnel that is discriminating towards their customers. In fact, that same day we went over to Honda of Paramus received the exact opposite kind of service and walked out with a brand new Civic. I am actually writing this review after I wrote a great review for Honda of Paramus. I will definitely tell all my friends never to go to Hyundai/Dodge of Paramus but rather to go to Honda of Paramus instead. More

long story short DON"T BUY FROM THIS DEALER !!!! Bad business pratice, they make your think your crazy when in fact they just get caught in their lies, bought what I thought was a black 2011 sonata se w business pratice, they make your think your crazy when in fact they just get caught in their lies, bought what I thought was a black 2011 sonata se what I got was a plum black 2011 glx with upgrade package. when I told them this wasn't a black car, i was told" no your wrong it's black" it wasn't until I got home and found the window sticker in the back seat pocket I relized I was right. Manager sucks and dealer ships sucks. Also beware if you are going to buy from them they make you sign all paperwork before you see the car, they tell you that they are "just finishing up with the cleaning" so lets sign paperwork first. love the car ,hate dealership More

had oil changed and had no complaints but one that it took longer than I thought it would,my fault didn't plan for it taking 1 hr I'm use to 10 min oil change, waiting room was comfortable, tv on coffee took longer than I thought it would,my fault didn't plan for it taking 1 hr I'm use to 10 min oil change, waiting room was comfortable, tv on coffee offered, saleman Pedro was very helpful. if you go ask for him by name More