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Paramus Hyundai

Paramus, NJ

3.7
1,779 Reviews
We are the premier Hyundai Dealer in North Jersey with prestigious awards of excellence in customer satisfaction! We are proud to serve New Jersey, New York and the surrounding areas with an extensive selection of Hyundai vehicles, a great selection of pre-owned cars, and a five star experience.
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234 Route 4 East

Paramus, NJ

07652

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Showing 1,779 reviews

February 14, 2021

This dealership is clearly not focused on customers service or customers satisfaction. We showed up for a test drive of the Palisades and John refused to do the test drive because if was too close to c More

by Carlos Taveras
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
John
Feb 14, 2021 -

Paramus Hyundai responded

Carlos, Thank you for your interest in our selection of Hyundai Palisade vehicles. I would appreciate the opportunity to address your feedback about your recent visit. Please consider contacting me directly. I hope to turn around any future experiences. Best, Marilyn Batres Customer Relations Manager 551-228-2384 mbatres@rt4cars.com

Feb 14, 2021 -

Carlos Taveras responded

Hi Marilyn, Thank you for your quick reply. I appreciate your reaching out and willingness to correct the wrong on the dealership’s part. However, I can not see myself doing business at a place that disregarded me as a potential valued customer. Even thinking about bringing my car in for service and dealing with such poor treatment makes me uncomfortable. Thanks to John I will be taking my business somewhere else, even if I have to farther for service. Have a great weekend.

February 13, 2021

Excellent service. The following individuals are to be commended-Annie,Tony , Sean, and the parking valet. They were; courteous,,knowledgeable,provided clear answers Great first time experience.Reupheni More

by fena26
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annie Ramaglia
Feb 14, 2021 -

Paramus Hyundai responded

Thank you for the great review! We are so pleased to learn that Anne, Tony, and Sean's exceptional service made such a positive impression on you and we will be sure to share your feedback with them. If Paramus Hyundai can be of future service, please be sure to let us know.

February 10, 2021

Our salesman, Iggy is a very personable, knowledgeable, and intelligent person who helped us in every way!! He was very patient with us and answered all of our questions and made us comfortable! I know t More

by Ilene
Recommend Dealer
Yes
Employees Worked With
Iggi Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Paramus Hyundai responded

Ilene, thank you for taking the time to write a positive review! We are glad to hear Iggi was able to help you find the perfect ride and was able to make your overall experience at our dealership outstanding. If you ever need help with your new ride, feel free to give us a call at Paramus Hyundai.

January 26, 2021

I worked with Mohamed to drop off my lease. He was the most polite and cordial car salesman I have met. He was really helpful and picked up the ball when another salesman was supposed to help me. He put m More

by dhlee922
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mohamed
Jan 26, 2021 -

Paramus Hyundai responded

Thank you for sharing the positive experience you had with Mohamed. We're always more than happy to be of assistance where we can. Feel free to reach out if we can do anything else for you!

January 13, 2021

I have purchased many cars over the last 50 years and dreaded it every time. But last week, when I came down from Rockland County and walked into the Paramus Hyundai dealership, the General Manager Jesse More

by cyprod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iggi Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse, Manager, Giovanni Gutierrez
Jan 13, 2021 -

Paramus Hyundai responded

Hello- It sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review. We're thrilled to hear Jesse, Giovanni, and Jesse went above and beyond to assist you with a high level of customer service throughout the process. Congratulations on your brand new ride! We greatly appreciate your positive feedback, and we look forward to taking care of any of your auto needs in the future.

January 08, 2021

Iggi is very helpful with our questions, giving us multiple options to choose from. We are very comfortable talking to him. This is our 3rd car from Iggi. Still doing 5 star service!!! More

by Kathy05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iggi Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2021 -

Paramus Hyundai responded

We love hearing this! Thank you for the kind review. We hope to work with you again here at Paramus Hyundai.

January 05, 2021

This is one of the best dealerships that I have been to in a long time. Iggi is the absolute best and knows his stuff. Renee (she is the one that gained my confidence to come all the way to NJ) she is very More

by tsorey21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iggi Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RENEE
Jan 05, 2021 -

Paramus Hyundai responded

Hi Tammy, thank you so much for the kind words! We're glad to hear Iggi and our team has given you excellent service. Congratulations on your new vehicle! We're here anytime you need help

January 02, 2021

We had a unique situation with many obstacles, multiple people in the buying process and limited access to transportation. IGGI helped solve every issue. He was patient with us and provided service that w More

by damanewman2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iggi Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2021 -

Paramus Hyundai responded

We set high expectations for ourselves so it’s gratifying to learn you had a great experience with our team at Paramus Hyundai. Thanks again for your business! Take care!

January 01, 2021

Another great experience with Iggi! Process was quick and easy. Paramus Hyundai always does a great job. We will absolutely come back for another car! More

by gdanila314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iggi Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2021 -

Paramus Hyundai responded

Thank you! We take our reviews seriously and are delighted to learn about your visit. We appreciate your feedback! We want all our customers to feel this way when leaving Paramus Hyundai! Safe travels.

December 31, 2020

This is the second time I've been helped by Iggi. The first time was to lease a vehicle and as my lease was expiring I was contacted by Iggi who helped facilitate my lease ending activity, making it an e More

by thompatton900
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iggi Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2021 -

Paramus Hyundai responded

Thank you! We take our reviews seriously and are delighted to learn about your sales visit. We appreciate your feedback! We want all our customers to feel this way when leaving Paramus Hyundai! Safe travels.

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