Paramus Hyundai
Paramus, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Horrible Experience My mom purchased a Hyundai Tucson 2017 on October 2017. On December 8th 2018 this Tucson broke down because of Engine Failure. The car has now been in My mom purchased a Hyundai Tucson 2017 on October 2017. On December 8th 2018 this Tucson broke down because of Engine Failure. The car has now been in the Paramus Hyundai location for more than 30 days. My family has yet to receive an estimated time of repair. I have called the service manager 3x this week and left numerous messages and she has yet to return my calls. Under the NJ lemon law, if a car is 20 days or more in a shop for repair it is considered a lemon. I am very disappointed in this whole ordeal and even more disappointed in the way it has been handled. I have never experienced such poor customer service. I would never recommend Hyundai to anyone. The level of compassion and understanding is deplorable. I wouldn't wish this experience on my worse enemy. Imagine, working so hard to buy a new car and being without the car for more than a month? More
Perfect service! This is my third car taken out with Iggi from Paramus Hyundai, and one thing that never seizes to amaze me is his dedication to providing the best ser This is my third car taken out with Iggi from Paramus Hyundai, and one thing that never seizes to amaze me is his dedication to providing the best service and getting you the most affordable deal for you. I will definitely return back to him for our next and would recommend him to everyone who is looking to purchase a vehicle. More
extremly happy with overall experience. My overall experience was very good. My salesperson Iggy Reid was very helpful finding me a Tucson that had everything I was looking for in the truck, My overall experience was very good. My salesperson Iggy Reid was very helpful finding me a Tucson that had everything I was looking for in the truck, After buying the Tucson they had it ready for me the next day. My remote starter was put in within one week of buying the truck. They made it very easy for me to drop it off while working and I had it back in two hours. Kenneth Herman was also very responsive when e-mailing him. I would recommend using Rt 4 Hyundai for your next purchase. The experience was overall very good. More
good dealer steve lee is th best if i buy car again I must deal with steve again it was very good experience forme and my wife steve lee is th best if i buy car again I must deal with steve again it was very good experience forme and my wife More
leasing a new car Your facility should employ more sales personnel like Michael Gibson and Nancy. They made my time there pleasant and enjoyable . Both very personable Your facility should employ more sales personnel like Michael Gibson and Nancy. They made my time there pleasant and enjoyable . Both very personable Good Quality . More
Superb Service Great purchase experience. I got a Tucson through Steve Lee who was able to display considerate, knowledgeable and fast services. Highly recommend thi Great purchase experience. I got a Tucson through Steve Lee who was able to display considerate, knowledgeable and fast services. Highly recommend this dealership and will definitely visit again! More
Very good experience Worked well with me to get the car I wanted at a price i could appreciate. Deal checked with me after the purchase to be sure all was well. Sales an Worked well with me to get the car I wanted at a price i could appreciate. Deal checked with me after the purchase to be sure all was well. Sales and office manager all very professional and courteous. Very good experience More
The most pleasant and prompt service Steve Lee helped me finding a right car at a right time at the most reasonable price. Will definately return to him on my next car. Thank you very mu Steve Lee helped me finding a right car at a right time at the most reasonable price. Will definately return to him on my next car. Thank you very much!! More
What a disgrace. Leased a Genesis G80 for my elderly parents. Most expensive car on the floor, promised royal service to compete with other luxury brands like Lexus, B Leased a Genesis G80 for my elderly parents. Most expensive car on the floor, promised royal service to compete with other luxury brands like Lexus, BMW etc. The car was delivered missing Floor mats, SD card for Navigation and bracket for plates. After few weeks they finally mailed the SD card regular mail and arrived 2 weeks later, 5 weeks without navigation (UPS was too expensive for them). I kept asking about the plate bracket, they said it would be mailed together with the plates. A day before the temporary plate expired the plates arrived without the bracket. I called the dealer, they said; “Oh well, you have to come back to the service department to have it installed.” I said, “The temp is expiring tonight, in NY you get a ticket instantly.” They coldly said, “Nothing we can do, you have to come in". After a week back and forth conversations I called them to set an appointment to come in. I asked them to have the part ready to install, my father (who BTW is a cancer patient) will come in at 11am. They said, “Sure will have him out in 15 minutes.” Guess what; he drove out there and they didn’t have the bracket in stock. 5 weeks after delivery and knowing they have to install it, after forcing us to come all the way from Brooklyn NY. They just laughed in his face. I called the manager John, he had the guts to tell me “if your father is sick why didn’t you come, why did you let your father drive all the way up here?” What??? Is this an excuse? What difference does it make who drives out there? How disrespectful and rude. The salesman who sold us the car, out of embarrassment quit his job right then and there (pity him). To date we are driving this car with an expired Temp plate risking a ticket any time. And the floor mats? They said “when you come in we will give you one, we are not spending $20 for UPS”. That was the answer, for a luxury car supposedly competing with Lexus and BMW. Don’t step foot in this place, as soon as you drive out, you are a laughing stock to them. Genesis HQ: if you read this review; This dealership does not deserve to sell this brand, they will ruin it in a heartbeat. Just X them out. More
Long over due teview This review is long over due. I leased a hynduaii Tucson from this dealership in August. Brian was the salesman who I dealt with directly and ultimat This review is long over due. I leased a hynduaii Tucson from this dealership in August. Brian was the salesman who I dealt with directly and ultimately why I decided to lease through them. Service was great. No high pressure sales tactics. Straight forward conversation that was honest about what they could offer. After lease was complete he also gave direct contact info and chased on any pending docs or registrations. Was a very good experience and I’d recommend this dealership and Brian to anyone interested in a Hyundaii. will def be using Brian for any vehicles in the future. More





