Paramus Hyundai

Excellent dealership This was the best car dealership I ever experienced. My salesperson Angelo DiGiovanni was professional and knew what he was doing. I would definitely This was the best car dealership I ever experienced. My salesperson Angelo DiGiovanni was professional and knew what he was doing. I would definitely recommend this dealership. More

Hyundai Experience My salesman Bryan Sullivan was friendly and professional. He worked diligently in meeting my vehicle needs and having all the paperwork required to co My salesman Bryan Sullivan was friendly and professional. He worked diligently in meeting my vehicle needs and having all the paperwork required to complete the lease procedure ready. More

My experience Although I love the vehicle I purchased, I am overall disappointed with the customer service aspect of my purchase. I was made false promises (regard Although I love the vehicle I purchased, I am overall disappointed with the customer service aspect of my purchase. I was made false promises (regarding the waiving of my last 2 payments on my previous lease). I was never informed that I was to cancel my autopay so that I wouldn't get my previous lease terms automatically deducted. When I followed up, I was told a check would be cut to me for the last 2 months payments. It has been well over 3 weeks, with still no check in the mail. Lastly, I had an agreement with the salesperson that stated I would pay $1500 down total (including all fees & etc). Upon meeting with finance team, I was told I had to pay an additional $380 on top of my already agreed upon $1500. This was never explained to me, and when I asked the Finance person why I was being charged this additional fee - he said this is standard payment always required with no further explanation. Lack of follow-up from both my sales person and calls unanswered from the finance team, just made my overall purchase feel unsettled. I can not say I would refer anyone to this type of service, and in 3 years I probably will not be renewing another lease with this dealership (which is a complete contrast given my first lease, and is why I decided to renew in the first place). More

Worst ever Still have an unresolved dent in my brand new car, the finance guy slipped in an additional 2500$ so called extra wear and tear coverage. Also came in Still have an unresolved dent in my brand new car, the finance guy slipped in an additional 2500$ so called extra wear and tear coverage. Also came in to get my plates and the receptionist must have thought I was invincible she had a full 15 min conversation laughing and giggling about personal things as I was standing there then proceeded to say I'll see you later hung up and checked her cell phone messages as I was standing there still waiting like I didn't exist More

New Sonata A few years ago my uncle bought a car from Paramus Hyundai. My wife and I requested the same salesman, Bryan Gombocz because he was so professional a A few years ago my uncle bought a car from Paramus Hyundai. My wife and I requested the same salesman, Bryan Gombocz because he was so professional and we felt no sales pressure from him. Bryan made us feel comfortable and gave us options we were able to afford. Hyundai should be proud to have an employee like Bryan. He is the BEST! We would also like to thank Manager Rocco Auriemma, Along with Bryan he made our wishes come true and we are now driving a new Sonata. Thanks to Hyundai for having such great employees and nice automobiles. We also have a 2007 Elantra. Sincerely, Don & Sheila Witrock More

Excellent experience with these guys We have been in the market for a while now, and had visited all the dealerships on Route 17, in search of the perfect car for myself, and my husband. We have been in the market for a while now, and had visited all the dealerships on Route 17, in search of the perfect car for myself, and my husband. We walked into Hyundai of Paramus, not intending to go home with a vehicle until we had evaluated all of our options. We met with Eddy, who took his time with us, even though it was half an hour before close. We took a test drive, and without making us feel rushed, went through all the numbers with us. The deal was so fantastic, that we left with the car the same night :) Eddy the sales person, and the GM Jesse, were absolute gems. We took home THE car for us, and we are LOVING our purchase. More

Hyundai Sante Fe Vehicle Family Car We love the vehicle...the vehicle rides beautiful...very roomy....the staff was wonderful...great location!!! Would definitely go back!!! The fianance We love the vehicle...the vehicle rides beautiful...very roomy....the staff was wonderful...great location!!! Would definitely go back!!! The fianance department was great....many cars to choose from...would send family there too! Very happy with the overall service!!! More

Great customer service! Ed was great throughout the whole process! Recommend him to everyone in the market for a new car! Thanks to everyone at Paramus Hyundai!! They were gr Ed was great throughout the whole process! Recommend him to everyone in the market for a new car! Thanks to everyone at Paramus Hyundai!! They were great! More

Just needed a key fob Just needed a spare key fob..it was expensive...not their fault...let me wait since it has to be programmed...everyone was very polite and courteous.. Just needed a spare key fob..it was expensive...not their fault...let me wait since it has to be programmed...everyone was very polite and courteous...very happy.. More

Dealer that tries to take an advantage All they look for (sales department) is to make as much as possible, not to make long term clients. Tried to speak with them after the sale, no one re All they look for (sales department) is to make as much as possible, not to make long term clients. Tried to speak with them after the sale, no one returned my calls after leaving several messages. Terrible experience, never again they would have my business. More