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Paretti Mazda

Metairie, LA

4.8
1,167 Reviews

4032 Veterans Memorial Boulevard

Metairie, LA

70002

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Showing 1,167 reviews

March 10, 2023

Incredibly professional, timely and very clear about repairs and service using video reviews and approvals. Highly recommended. More

by MADUBOIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't recall
Mar 15, 2023 -

Paretti Mazda responded

I love the videos too!! Thank you for the great review! -Brett

March 09, 2023

Worked with Matthew O. and Mike to lease my vehicle. Straight shooters. Efficient. Accomodating. Couldn't have asked for a better experience! More

by SLMBeacon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike King, Brett Mcspadden, Matthew Olvany
Mar 15, 2023 -

Paretti Mazda responded

We aim to please!! Transparency and honesty go a long way in this business!! Thanks for tagging me too!! -Brett

March 08, 2023

Paretti does a very great with customer service and maintenance. I am a very satisfied customer. More

by ADAMARKMAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Vines
Mar 17, 2023 -

Paretti Mazda responded

Thank you very much! Always here to help! -Brett

March 08, 2023

every one is very friendly and nice and the place is super clean love getting service at this location More

by RODTEIFFAH_24WALTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Vucinovich, Ann Hernandez
Mar 15, 2023 -

Paretti Mazda responded

We get so many comments on the cleanliness !!!! I have to tell Mike how many comments he gets on that!! Thank you for the great review!! -Brett

March 08, 2023

Happy with service of work, work was Done fast. My only complaint is the service support do not communicate with customers effectively. I had to call twice to get a status update on my car. More

by JALARKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Vines
Mar 17, 2023 -

Paretti Mazda responded

Thank you for the review! I will be sure to tell service about communicating better. -Brett

March 07, 2023

My service appointment at Paretti was extremely quick and my service advisor, John, was so helpful and considerate during my visit! More

by LARRYRASE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gantt
Mar 17, 2023 -

Paretti Mazda responded

John is wonderful!! Thank you for the great review!! -Brett

March 07, 2023

I'm not one for letting the dealer do maintenance on my vehicles, but since oil changes have become "free" with the price of the vehicle, why not? Something to know about Paretti, I've bought several cars More

by emswanson73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hernandez
Mar 17, 2023 -

Paretti Mazda responded

Sorry about that. That is not normal procedure. I will look into this. -Brett

March 06, 2023

Paretti does a very good job with customer service and maintenance. The only issue I incurred was the evening after my oil change, the oil light on my 21 CX-5 came on. Fortunately, I was able to get to th More

by dgj1429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gantt
Mar 17, 2023 -

Paretti Mazda responded

Hey thank you for the review and certainly sorry about that. Sounds like they forgot to reset the warning light after the oil change. Im glad they made it right in a timely manner. Always here to help! -Brett

March 02, 2023

Josh was my service agent and he was very professional, efficient and helpful. He offered a loaner vehicle, which was much appreciated. Overall positive experience. More

by GSTEEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh was my service department rep. (Not sure if it's the same Josh isted above.)
Mar 17, 2023 -

Paretti Mazda responded

Thats probably right. The only josh in service! Thank you for the review!! I will let him know! -Brett

February 28, 2023

Very welcoming and friendly! Makes you feel comfortable. Quick accurate service. Very pleased. Thank you! More

by connieschnepf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No sure of name, however she has great customer service!
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