Paretti Mazda

Great service my first time there but was awesome . unfortunately I have to return one of the issues still exist but as a first time customer is was impressed. unfortunately I have to return one of the issues still exist but as a first time customer is was impressed. More

Alex was wonderful to work with. She was very helpful and responsive to any questions. This was our first experience with Mazda and everyone we spoke with was pleasant and courteous. responsive to any questions. This was our first experience with Mazda and everyone we spoke with was pleasant and courteous. More

Ann gives me such good service every time I go to Paretti. She’s great Paretti. She’s great More

I've always had excellent service from Paretti Mazda - we're on our 3rd Mazda now, and will be buying the next one this year! The service department is very professional, and keeps you informed on the pro we're on our 3rd Mazda now, and will be buying the next one this year! The service department is very professional, and keeps you informed on the progress of the job. Josh and the rest of the team are great! More

I came in for the first 5,000 mile service on my 2021 CX5 and was met with a very friendly welcome from Ann, my Service Advisor. She listened carefully to what my concerns were and answered all of my questi and was met with a very friendly welcome from Ann, my Service Advisor. She listened carefully to what my concerns were and answered all of my questions completely. During the time my car was in the Service Department she sent me timely texts to let me know the status of the service call. When I returned to pick up my car (only 2 hours later) she met me at the service counter and gave me a full explanation and print out of the details of the services that were done and answered some additional questions I had. She never hurried the conversation and made sure that I was completely satisfied. I am 71 years old and have purchased cars and trucks from numerous dealerships, but never have I ever experienced a more pleasant or professional person in a Service Department. Ann definitely made my first (and certainly not my last) experience a pleasant one, and I look forward to coming back for my next service appointment. By the way, while there I was also able to say Hi to my salesman, Mr. Henry. Only had a few seconds to talk - he was on his way to see another customer - the man is like the Energizer rabbit - always on the move, but never too busy to stop and say Hi. More

My service advisor Ann is very good, she's the person I call everytime I need service call everytime I need service More

Service was excellent - though the customer service reps that greet you / answer the phones could be a bit friendlier. They usually are a bit short, and not as helpful that greet you / answer the phones could be a bit friendlier. They usually are a bit short, and not as helpful More

I enjoy there services , there services is guaranteed . There work is professional and on a timely manner. The employees are very friendly. The service department takes there time and very good care of you There work is professional and on a timely manner. The employees are very friendly. The service department takes there time and very good care of your vehicle.. There prices are very reasonable. More

Ann Hernandez is an amazing service rep. I always ask for her when taking my car in for service. her when taking my car in for service. More