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Paretti Mazda
Metairie, LA
1,086 Reviews
Paretti Mazda – a Mazda dealer located in Metairie – has served car shoppers in the New Orleans area for more than 80 years with a focus on unrivaled customer service. As a family-owned and operated dealership, Paretti Mazda takes pride in being a part of the community and providing car shoppers with an honest, low-pressure automotive experience. To ensure that each customer finds their dream car at a dream price, Paretti Mazda provides drivers with The Paretti Pledge – if you do not love your new Mazda in the first 48 hours and 300 miles, you can exchange it for a different in-stock Mazda car or crossover!
Visit Paretti Mazda today and take The Paretti Pledge!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 1:30 PM
Sunday Closed
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Showing 1,086 reviews
August 08, 2023
People and service levels are great. Highly recommend to all Mazda owners, they really care. Highly recommend to all Mazda owners, they really care. More
by minimee6000
Verified CustomerEmployees Worked With
Helpful August 08, 2023
Paretti Mazda is a very professional car dealership. Their service department is also very professional and competent. I would recommend them to anyone. Their service department is also very professional and competent. I would recommend them to anyone. More
by Tommy C.
Employees Worked With
August 08, 2023
Paretti Mazda is a very professional car dealership. Their service department is also very professional and competent. I would recommend them to anyone. Their service department is also very professional and competent. I would recommend them to anyone. More
by Tommy C.
Employees Worked With
August 06, 2023
I had a 11:30am appt. Tuesday, August 1. I did not get my car back til Thursday August. I don’t think it was even looked at on Tuesday because as of 4:30 I did not hear f Tuesday, August 1. I did not get my car back til Thursday August. I don’t think it was even looked at on Tuesday because as of 4:30 I did not hear from anyone and I had to call. Was told it was not looked at yet and the service shop closes at 6. It was not till 3:30 pm on Wednesday that I received a call to let me know what was needed and how much and then my car would be ready sometime in the morning Thursday. I think this is unacceptable. More
by PBCOSSE
Employees Worked With
August 04, 2023
Great service …. great job and great service from Adam and front desk and washer still needed Ac belt going back battery cable cover broke and they redid it metal rods great job and great service from Adam and front desk and washer still needed Ac belt going back battery cable cover broke and they redid it metal rods Just missed a litlle More
by HELENKOULOUBIS
Employees Worked With
August 04, 2023
I had a problem with my display screen 3 years after I bought my Mazda CX5. Had to bring it in 3 times while it was under warranty . Had another issue with the screen 3 years after they fixed it and after bought my Mazda CX5. Had to bring it in 3 times while it was under warranty . Had another issue with the screen 3 years after they fixed it and after it was out of warranty. I did not think I should pay for it since it was a preexisting problem that is not being resolved. The dealership told me since I don't get my oil change from them every year I am not considered a loyal customer. If I would have gotten my oil changed through them I could have gotten it for free. So I guess buying my car through them does not count. I will never buy another car from them and will not reccomend them to anyone else. After I bought my car through them I got 2 other people to buy from them. I guess that does not count either. However John Grant, in sales department and Lance in management tried to do the best they could but it is Mazda that does not stand my their product or their customer. More
by MARYOLIVIO
Employees Worked With
August 03, 2023
Casey was exceptional. He was very helpful and courteous and kept me alerted to when my car would be ready for pickup. Thank you Casey for making it seamless. Carolyn He was very helpful and courteous and kept me alerted to when my car would be ready for pickup. Thank you Casey for making it seamless. Carolyn More
by ccwilliams1
Employees Worked With
Casey O'Neal
August 01, 2023
Great Experience. From options, test drives, and sale, Ed Burrow was the best car salesman I have ever worked with. From options, test drives, and sale, Ed Burrow was the best car salesman I have ever worked with. More
by SCOTT.DITTMANN
