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Park Ave BMW
Rochelle Park, NJ
3,712 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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3,712 Reviews of Park Ave BMW
December 09, 2015
Not even a return call? Okay, so I purchased a 2012 X5 CPO in December 2014 from Dan Pieroni. Of course, at the time of purchase he was the nicest and most accommodating sale Okay, so I purchased a 2012 X5 CPO in December 2014 from Dan Pieroni. Of course, at the time of purchase he was the nicest and most accommodating salesman. After signing on the dotted line things went down hill. I had to bring the truck in for service and Dan was helpful, even though the tech at Park Ave dealership lost my keys, the repair was fine. I reached out to Dan a little while later regarding the need to purchase a new tire, run flat $400, for the truck so soon after purchase. They DO NOT care about the tires on these CPO's. There's no interest in helping you whatsoever. His manager is a real joke. I found out later that the tread was very low on the tire and the truck should have never been sold with such a low tread. Of course they have their own measuring device which puts the tire right where they want it - tread wise, Laughable. Then a few weeks ago I reached out to Dan because I had to replace yet another tire in the first year??? "I'll give you a call back as soon as I talk to my manager." This is over two weeks ago. Crickets... He's never called back despite several messages. I'm in contact with BMW NA, let's see how that goes. Dan, you suck and your team cares nothing about service. Poor choice in working with this dealership. Go to BMW OF SPRINGFIELD - They have been AWESOME!!! More
by tiredofthebs
Employees Worked With
Daniel Pieroni
December 08, 2015
Honesty Honest, no BS salesperson. Unfortunately the car sales industry has a bad reputation and many sales people continue to perpetuate this image. I ac Honest, no BS salesperson. Unfortunately the car sales industry has a bad reputation and many sales people continue to perpetuate this image. I actually dealt with two other BMW dealers initially and after a few interactions, it was obvious to me they didn't have my best interest in mind. Lucky for me, I came across Craig via the internet and it was smooth sailing and a great deal from the moment we first spoke to the day I picked up my new i3. Thank you. I will recommend to friends and family. More
by bmwi3
Employees Worked With
Craig Cayetano
December 08, 2015
Ask for Sabit! No hassle dealing with Sabit, professional and upfront. Lease was expiring in 2 months, wasn't sure another BMW was the way I would go, but looked at No hassle dealing with Sabit, professional and upfront. Lease was expiring in 2 months, wasn't sure another BMW was the way I would go, but looked at a few cars in the lot and Sabit made a great offer! Picked up my car last night another no hassle experience. Highly recommend. More
by New car
Employees Worked With
Sabit Hadzhiev
December 07, 2015
Had a great experience!! Making a car purchase was a breeze with this dealership. The whole staff was friendly and courteous. I dealt with Rob and he was friendly, accommoda Making a car purchase was a breeze with this dealership. The whole staff was friendly and courteous. I dealt with Rob and he was friendly, accommodating and straight forward. More
by dpatel72
Employees Worked With
Rob Ermatinger
December 07, 2015
Excellent I have bough a car from Mr Juan polo. Best experience with Park Ave BMW. Mr Juan Polo has great personality and I will revoked Park Ave always I have bough a car from Mr Juan polo. Best experience with Park Ave BMW. Mr Juan Polo has great personality and I will revoked Park Ave always More
by Adelaidavilla
Employees Worked With
Juan Polo
December 07, 2015
Excellent, extreamly customer oriented. It's my second car that I bought from Daniel Kenney. And the second time he was able to convince me that he is the best car salesman I ever met. Knowl It's my second car that I bought from Daniel Kenney. And the second time he was able to convince me that he is the best car salesman I ever met. Knowledgeable, helpful, very thorough, very personable - a pleasure to work with. More
by genek
Employees Worked With
Daniel Kenney
December 06, 2015
Great experience We were very happy with the service and will definitely come back. Giovanni seemed very knowledgable and helpful and provided us with lots of needed i We were very happy with the service and will definitely come back. Giovanni seemed very knowledgable and helpful and provided us with lots of needed information. More
by Oksana78
Employees Worked With
Giovanni DeBelli
December 06, 2015
Jack Gomes - Perfect Sales Experience Jack didn't try to push me into anything. He had all the answers, helped me ask the questions in a way that ensured the answer met expectations, show Jack didn't try to push me into anything. He had all the answers, helped me ask the questions in a way that ensured the answer met expectations, showed me the cars without rushing, was polite and professional, by far the best salesman I had worked with since my recent car search began. He found a perfect car that met me needs and went above and beyond to make the car available to me. A+++++ experience. More
by Greg K
Employees Worked With
Jack Gomes
December 05, 2015
Amazingly low stress and straight forward I looked for months for the car I wanted and found it at Park Ave BMW. In addition to reviewing numerous positive reviews from customers who have pur I looked for months for the car I wanted and found it at Park Ave BMW. In addition to reviewing numerous positive reviews from customers who have purchased vehicles from the dealership, the online inventory was plentiful. From the time I test drove my car to driving away in it, the purchase process was seamless. There was absolutely no haggling over the price........let me say it again: NO HAGGLING!!!! Jeff Sherman, my salesman, was quite perceptive in assessing my needs and wants in selling me the vehicle of my choice at a competitive price. If you are looking to purchase a BMW and want to feel like you will receive a fair deal, Park Ave BMW is where you need to visit. More
by dee
Employees Worked With
Jeff Sherman
December 04, 2015
Wonderful experience This being my first car purchase since moving to NYC some time ago, I was a little apprehensive about the whole car buying process. Happy to say that This being my first car purchase since moving to NYC some time ago, I was a little apprehensive about the whole car buying process. Happy to say that working with Hans was an enjoyable experience, and that I really appreciated his knowledge of the vehicles and packages, together with his honesty and sincerity in helping me make the correct decisions. Based on my experience, I highly recommend Park Ave BMW, generally, and Hans in particular. He was attentative throughout the entire sales process; always friendly and courteous, willing to answer all of my questions promptly and gave great advice. More
by Tim Clark
Employees Worked With
Hans Lee
