
Park Ave BMW
Rochelle Park, NJ
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3,712 Reviews of Park Ave BMW
Seamless and very professional We just sold a 6 series convertible and an x5 and purchased a new x5. I must admit what seemed like a daunting task was handled seamlessly by Sabit. N We just sold a 6 series convertible and an x5 and purchased a new x5. I must admit what seemed like a daunting task was handled seamlessly by Sabit. Not only did we get the best price, they worked with us to let us keep the 2 cars for 2 months (we needed them) and guaranteed the exchange price for that time. They had our new x5 waiting for us when we were ready to drop our 2 cars. We've owned many bmws but this was by far the best experience we've had. More
Awesome! So far, this has been the most pleasant new car leasing experience to me. I was introduced to Jeffrey Sherman by a friend who was also looking to leas So far, this has been the most pleasant new car leasing experience to me. I was introduced to Jeffrey Sherman by a friend who was also looking to lease from Park Ave and I am glad he did. All it took was two phone calls in order to "make it happen" there was no going back and forth, no gimmicks. I knew exactly what others had paid and I knew what kind of deal I could get elsewhere. Jeff went above and beyond to ensure all of my expectations were met and on his day off he ensured Brad was there to answer all of my questions. There was one very minor issue with some of the options listed on the website describing the specific vehicle vs. actual but this was by no means Jeff or Park Ave BMW's fault. It was mine for not seeing the car in person before making a decision, even at that point Jeff offered to get me exactly what was described but I declined. There's no need to review the product... It is a BMW after all. I would recommend Park Ave BMW to anyone and I hope to continue dealing with Jeff for as long as I remain leasing BMW's. More
Park Ave = service, done the right way I purchased an E70 (N63) down in Atlanta and had it shipped back up to me in CT...I then realized we had some SERIOUS oil and coolant leak issues that I purchased an E70 (N63) down in Atlanta and had it shipped back up to me in CT...I then realized we had some SERIOUS oil and coolant leak issues that were not reported to me during the pre-purchase inspection. A friend got me in touch with Stefanie to help get all this sorted out, as this was far over the head of my go-to indy shop because of the intricacies/complexities of the N63 engine. I cannot speak more highly regarding Stefanie's approach to customer service. Being in sales, I seriously value the person-to-person customer experience, and Stefanie has that DOWN, 100%. Stefanie was absolutely fantastic in terms of coaching me through the diagnosis process and not doing a single thing until she had reported back to me regarding what they had determined and subsequently received my approval to move forward (the final bill was far from a pretty sight). A week after bringing my car home after all these repairs, the vehicle still seemed to be very slowly leaking oil. After calling Stefanie (being extremely conscious of the fact it's a 1hr+ drive to Park Ave from home), instead of simply saying "bring it down here and we'll look at it," she advised for me to wait a few days and then check back in to see if it was still leaking. That respectful "wait and see" approach was greatly appreciated on my end. I ended up bringing it back in, and Stefanie was extremely respectful/considerate regarding my difficult work schedule involving travel - she completely worked around my calendar with the loaner she provided me and kept assuring me that she would get to the bottom of this. Whereas some SA's dealers would have simply said, "sorry, we fixed all the leaks (aka "not our problem anymore"), Stefanie totally owned up to Park Ave's work and made sure I was 100% satisfied with the work done. She and the tech eventually got to the bottom of the issue after numerous diagnoses and hours of hard work, all under the financial umbrella of that first visit/repair. Serious hats off to Stefanie in this rough situation. Honesty is the best policy, and the honesty, professionalism, and care that she showed me during this multi-month "adventure" is definitely something to be emulated by others. More
My Experience at Park Ave! This was my first time leasing a BMW and Sabit made my experience so comfortable and really worked out the best deal for me! I am extremely happy with This was my first time leasing a BMW and Sabit made my experience so comfortable and really worked out the best deal for me! I am extremely happy with his assistance. He did everything he could to let me leave with the car I went in for a day later! I am in love with the car! Thanks so much Sabit ! Will be staying with Park Ave for sure! More
Great Experience at Park Ave BMW Hans is very polite and helpful. He worked very hard to get me a great car and price. I would recommend Hans to anyone looking to get a BMW. Hans is very polite and helpful. He worked very hard to get me a great car and price. I would recommend Hans to anyone looking to get a BMW. More
Awesome! My experience at Park Ave BMW was great. I went in wanting one specific car & i came out with that car! My dreams were fulfilled and i thank Victor fo My experience at Park Ave BMW was great. I went in wanting one specific car & i came out with that car! My dreams were fulfilled and i thank Victor for all his help! More
I took a chance on purchasing a car long distance. AAA+++++ I did an internet search for a particular BMW CPO model and found it at Park Ave. Without ever seeing the car I bought it from Brett. Brett was abso I did an internet search for a particular BMW CPO model and found it at Park Ave. Without ever seeing the car I bought it from Brett. Brett was absolutely awesome in not only conveying all of the information on the car but also in helping me through the process including a painless negotiation (which I normally hate but he made it easy). I don't usually leave reviews but I do highly recommend dealing with Brett as he is trustworthy and honest. If you are buying the car long distance as I did, you can have some peace of mind knowing he will treat you right without any surprises! Thank you. Anthony More
Excellent experience! Had a wonderful experience. Tina my sales representative was absolutely wonderful. She was so patient and professional. I did 4 test drive and she Had a wonderful experience. Tina my sales representative was absolutely wonderful. She was so patient and professional. I did 4 test drive and she was always willingly and courageous. I would recommend her and Park Ave. dealer to anyone. More
Happy Customer We did our research through the Park Ave. BMW website and requested some further information. Gio was quick to answer and provided everything that we We did our research through the Park Ave. BMW website and requested some further information. Gio was quick to answer and provided everything that we were looking for. We made an appointment and within the hour of our visit, we struck a deal to purchase a certified pre-owned BWM X3. As other people have already mentioned in their reviews, Gio is a straight-talking, friendly, easy-to-work-with guy. He was upfront about everything and provided all the information we needed to make our decision. Would definitely recommend him and would look forward to working with him again. More