
Park Ave BMW
Rochelle Park, NJ
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3,712 Reviews of Park Ave BMW
Love my new X3 Jack is the most knowledgeable auto sales exec I've ever encountered. Couple that with the highest level of professionalism and responsiveness, and th Jack is the most knowledgeable auto sales exec I've ever encountered. Couple that with the highest level of professionalism and responsiveness, and the purchase and transaction was seamless. I would highly recommend any prospective buyer to ask for Jack Gomes. More
Beat dealership ever Had a Great experience. 10/10 would do it again. Thanks jack Gomes. He helped a lot. I Couldn't have done it without him. Had a Great experience. 10/10 would do it again. Thanks jack Gomes. He helped a lot. I Couldn't have done it without him. More
I recommend Gio without reservation!! Stopped in at Park Ave on a Saturday with no appointment. I was looking to replace my 2007 5 Series. The receptionist was very pleasant and assigned Stopped in at Park Ave on a Saturday with no appointment. I was looking to replace my 2007 5 Series. The receptionist was very pleasant and assigned Gio DeBelli to help me. What great luck it was for me. I've been buying and leasing cars for almost 40 years and this had to be one of the best auto purchase experiences I have had. Gio was friendly, knowledgeable and very gracious. He was extremely polite and respectful, which for me is the most important trait that someone in sales can possess. I have been a client of Park Ave BMW service for the last 4 years and have always been satisfied. Now I can say I have experienced their 5 star service on the Sales side also. Thank you Gio, Roger and Brad for making this purchase so EASY!!! Definitely will recommend you to family and friends. More
Out of state buyers beware Everyone was great during the initial sale of the vehicle, however once the sale was complete, they wanted nothing to do with us. We came down from Co Everyone was great during the initial sale of the vehicle, however once the sale was complete, they wanted nothing to do with us. We came down from Connecticut and purchased a X3. Christhian and supporting staff were nice and helpful upfront, but when it came to handling the vehicle registration, it was a complete nightmare! We did not receive our new plates until a month after purchase, which was a full week past the expiration of the temporary plates. This left us unable to use the vehicle for this period, and despite multiple attempts to reach them to get a status, we did not receive any follow up unless we called and pestered them. On the few occasions we reached someone, we were promised follow up, but received none. It's understandable registrations can be delayed due to DMV red tape, but its not understandable to not have any communication or notification of delay. More
Excellent Experience Just purchased a BMW X4 which turned out to be the best new car buying experience ever. Hans Lee helped us decide on the model and features in a frie Just purchased a BMW X4 which turned out to be the best new car buying experience ever. Hans Lee helped us decide on the model and features in a friendly, patient and rational manner. He was infinitely familiar with the cars and answered all questions and concerns we had. Hans reflects a professional and people oriented approach which should be the standard for new car buying salesmen. We are thrilled with the vehicle and Hans made it so enjoyable compared to dreaded experiences previously encountered when buying a new car. More
professional service Service was excellent and thorough. Jack Gomes was very professional and courteous and I highly recommend Park Ave BMW for their service and their sta Service was excellent and thorough. Jack Gomes was very professional and courteous and I highly recommend Park Ave BMW for their service and their staff. More
Excellent experience working with Hans Lee I bought a CPO BMW X3 from this dealer. I live 2 states away and relied on Hans Lee to guide me through the process. He was extremely patient in ans I bought a CPO BMW X3 from this dealer. I live 2 states away and relied on Hans Lee to guide me through the process. He was extremely patient in answering all of my questions concisely, accurately and promptly. There were no surprises when I went to pick up the car. He had everything ready to go when I showed up. Hans was friendly and pleasant. He even picked me up from the renal car place! The final paperwork and purchase process was also very smooth. I know some other local dealers charge ridiculous dealer fees, inspection fees, etc. NOT here, they told me right from the beginning about the reasonable fee that is required for processing the paperwork, that's it. The owed me a 2nd key and that was sent within 10 days as promised. The car was priced right, clean and detailed prior to delivery. If you are looking for a BMW anywhere in the East coast then you ought to call up Hans Lee at Park Ave BMW. More
Fantastic Jack was very professional, friendly and a pleasure to work with.I give him 5 stars and would definitely recommend. He made sure to get the best deal Jack was very professional, friendly and a pleasure to work with.I give him 5 stars and would definitely recommend. He made sure to get the best deal possible for me. More
Hands down the best customer service experience!!! Jack Gomes is a shining example of what a true professional is all about. Hands down the best sales person ever. My wife and I are truly grateful for Jack Gomes is a shining example of what a true professional is all about. Hands down the best sales person ever. My wife and I are truly grateful for the experience. When you want a knowledgeable, detail oriented sales professional you must see Jack Gomes! I've had a dozen of BMW's over the years and numerous of sales professionals, but Jack Gomes made my last experience simple and 1-2-3. Thank You Park Ave BMW and Jack Gomes! More
Best customer service Jack was a pleasure to work with. Not only was he very personable he was extremely efficient. He went above and beyond in making my visit simple. Look Jack was a pleasure to work with. Not only was he very personable he was extremely efficient. He went above and beyond in making my visit simple. Looking forward to working with you again! More